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Laptop crashed


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#1
gloobylul

gloobylul

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My laptop is running on a windows xp os and lately it's been running super slow at first I thought maybe it had a virus so I downloaded mcafee and that didn't do anything. then I downloaded their software that is supposed to clean your registry keys and that found over 1000 errors and fixed them. this was yesterday, right before i downloaded this my computer just kept freezing and internet explorer was constantly unresponsive. then today I got the dreaded blue screen of death with codes: 0X000000C5 (0.0002BF20, 0X00000002, 0X0000000, 0X8054B0BA) and the message that it dumped the physical memory and to contact the sys administrator.... I also loaded java onto the lap top yesterday for school, or at least I tried it kept freezing and not working so I gave up.

Is my lap top fried or can I fix it easily?

When I got the blue screen it totally wouldn't do anything so I removed the power cord and the battery then replugged in the power cord after about 45 seconds. Restarted it and it started normally except it said something about outlook (I don't use that so I closed the window) In fear of doing any further damage I shut it down the proper way, have not replaced the battery and it's now sitting on the coffee table.

I should also note that I do not have the OS disk and the laptop is a Dell latitude D620 and apparently is refurbished according to the sticker on the bottom (I got it as a gift for my bday only one year ago) and it has never done this before

Edited by gloobylul, 30 May 2011 - 02:55 AM.

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#2
Macboatmaster

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Firstly

I downloaded their software that is supposed to clean your registry keys and that found over 1000 errors and fixed them


You may have noticed on the other thread on which you posted that we at GeekstoGo do NOT recommend the use of registry cleaners.
That includes, albeit it may because of the name sound OK the one now offered by McAfee - presuming you mean the registry power cleaner.

There is no such thing as a RELIABLE, totally trustworthy registry cleaner, optimizer etc.
Please see the clickable link on my signature notes as to why you should not use these.
And here is the opinion of a Microsoft expert
THE OPINION OF A MICROSOFT CHIEF TECHNICAL ADVISOR

REGISTRY CLEANERS.

I am still wondering why so many people use Registry Cleaners and System Tweaking Tools while they don't even understand what the Windows Registry is, and/or don't understand Windows basics.

"Fix errors now!" and "Make your Windows fast again!", that's how all these tools are advertised.

People download and install it - click the "Fix it all" - Button (since many of these tools have such button available) and then notice that suddenly some programs won't work anymore, errors appear and in worst case, their Windows won't boot anymore...

Yes, I've seen it all... and many still won't believe that this may be a result of these tweaking tools, because after all, they are "supposed" to improve system performance, prevent errors and make a system more stable. Huh?

In most cases, people don't have any problems in the first place - but want to use these tools anyway.

I have to admit that there are some good "tweaking tools" around as well, but you shouldn't use these if you don't have basic knowledge about the registry and Windows in general. Only delete keys if you're certain that they can be deleted. Disable services if you're certain that you don't need them, let it set policies if you understand what they do etc..

Registry Cleaning won't really improve system speed anyway. Even though there are a lot of orphaned keys/values present, you won't notice a difference in system speed. The only difference you'll notice is when you actually search in your registry - but how many people do this?

On the contrary, as a matter of fact, if you "clean" the registry frequently, it actually becomes more fragmented after a while - and *that may* result in slower system performance, although you won't notice much difference.

I rather prefer to have a lot of orphaned keys in the registry, instead of keys/values that were deleted by a registry cleaner, which were not supposed to be deleted in the first place. And that's the risk of these Registry Cleaners, because many list keys/values as orphaned or unneeded while they are actually needed.

After all, a broken registry is a broken Windows.


That all said my best advice is now to boot the computer if it will and start with a chkdsk /f.
That is go start, run and type cmd
then at the prompt on the window that opens type chkdsk C: /f
note the space between the chkdsk and the C: and the C: and the /f.
Agree to run on restart and do so.
Pls do not interrrupt it and when it has completed if you then have windows back go start, right click My Computer, click Properties, click the hardware tab on the window that opens, click the device manager button and see if any device has a warning mark by it.
Please post details.

Edited by Macboatmaster, 31 May 2011 - 03:18 PM.

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