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what spyware will remove the blue screen virus if you have windows 7


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#1
chloec

chloec

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Hi what will remove the blue screen virus from your laptop if you have windows 7? Smitfraudfix doesn't work for windows 7 and I have tried several other virus scans (malware and microsoft security essentials) and they come back clean but the virus is still there. Thanks
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#2
Essexboy

Essexboy

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Hi there could you explain your symptoms please

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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