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Phone starts disconnecting internet

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Okay, recently we had our phone and internet lines repaired due to a storm screwing up the phone lines. However, while the internet and phone lines are working normally, somehow our phone will keep disconnecting our internet whenever someone makes or receives a call to the house. My dad looked up the problem and he said that it had to do with "changing frequencies" of the phone, since he assumes both the modem and the phone are on the same freqwuency, except the phone doesn't have a channel selector where we can change it, and I don't know how to change it on the modem.

The specs for both of them are:

Home phone: DECT 6.0 model SL82218

Modem: Westell 6100 with wireless router

Router: Belkin model F6D4230-4 v1

If anyone knows how to change the frequency of any of these devices, that'd really help.
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Neil Jones

Neil Jones

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Frequencies have nothing to do with it. You are probably referring to wireless connectivity which is an entirely different thing.

This behaviour is usually caused because there is a phone or extension somewhere that either doesn't have a filter or has a faulty filter on it. Therefore the first thing to do is change all the filters.
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