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help needed wireless connection

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ok my daughter has a evo laptop running windows xp i am on bt and the laptop has a bulit in wireless card when we try to connect wireless it tells us vailding identity and wont connect to the hub yet when we put in a wireless dongle it coneects straight away to the hub i have tried hub settings rebbot etc the wirelesss card is picking up the route but wont let us connect to it any ideas anyone
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