Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

removal of win 7 total security


  • This topic is locked This topic is locked

#1
fbpeggy

fbpeggy

    New Member

  • Member
  • Pip
  • 1 posts
Hi Im a newbie here so bare with me..

I am on my computer because my hubbys isnt working..he has contacted the dreaded WIN 7 TOTAL SECURITY and cant get on the internet with his computer..so thats where my question comes from ..I was looking over some of the other WIN 7 problems and to remove it, it said to download a certain program to your desktop. well it wont let him even get on the internet so I was wondering how he can fix it..

PLEASE HELP..Thank you so much..Peggy
  • 0

Advertisements


#2
Gammo

Gammo

    Member 2k

  • Malware Removal
  • 2,299 posts
Hi,

You can download the file on another PC and then transfer the file to the infected PC with a USB flash drive if needed.

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Check the box that says Scan All Users.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

  • 0

#3
Gammo

Gammo

    Member 2k

  • Malware Removal
  • 2,299 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP