Here is my OTL Log.
OTL logfile created on: 6/1/2011 7:23:33 PM - Run 1
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\Debra\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.96 Gb Total Physical Memory | 2.76 Gb Available Physical Memory | 69.65% Memory free
7.92 Gb Paging File | 6.72 Gb Available in Paging File | 84.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 100.06 Gb Total Space | 67.52 Gb Free Space | 67.48% Space Free | Partition Type: NTFS
Drive D: | 100.17 Gb Total Space | 99.94 Gb Free Space | 99.77% Space Free | Partition Type: NTFS
Drive E: | 83.17 Gb Total Space | 79.55 Gb Free Space | 95.65% Space Free | Partition Type: NTFS
Computer Name: DEBRA-PC | User Name: Debra | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/06/01 19:20:32 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Debra\Desktop\OTL.exe
PRC - [2011/05/11 13:36:44 | 000,060,488 | ---- | M] (White Sky, Inc.) -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
PRC - [2011/05/11 13:36:39 | 003,228,232 | ---- | M] (White Sky, Inc.) -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
PRC - [2011/04/16 17:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccsvchst.exe
PRC - [2011/03/03 19:02:16 | 000,393,992 | ---- | M] (StrikeForce Technologies Inc.) -- C:\Program Files (x86)\SFT\GuardedID\GIDD.exe
PRC - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
========== Modules (SafeList) ==========
MOD - [2011/06/01 19:20:32 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Debra\Desktop\OTL.exe
MOD - [2010/08/20 22:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
========== Win32 Services (SafeList) ==========
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/05/11 13:36:44 | 000,060,488 | ---- | M] (White Sky, Inc.) [Auto | Running] -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe -- (IDVaultSvc)
SRV - [2011/04/16 17:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe -- (N360)
SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
========== Driver Services (SafeList) ==========
DRV:64bit: - [2011/06/01 14:29:27 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/03/30 20:00:09 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 20:00:09 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2011/03/21 17:39:49 | 000,382,584 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/14 19:31:23 | 000,912,504 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/01/26 23:47:10 | 000,450,680 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symds64.sys -- (SymDS)
DRV:64bit: - [2010/11/15 18:45:33 | 000,171,128 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/08/20 21:59:12 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/07/13 18:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 18:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 13:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 13:37:05 | 006,108,416 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/06/10 13:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 13:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2011/05/30 01:00:00 | 002,011,768 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110530.002\ex64.sys -- (NAVEX15)
DRV - [2011/05/30 01:00:00 | 000,481,912 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2011/05/30 01:00:00 | 000,136,824 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/05/30 01:00:00 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110530.002\eng64.sys -- (NAVENG)
DRV - [2011/05/18 00:36:02 | 001,127,032 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110518.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2011/03/14 11:58:28 | 000,476,792 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110527.001\IDSviA64.sys -- (IDSVia64)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 1E F4 FC 38 3E 1F CC 01 [binary data]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\ [2011/06/01 16:14:19 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn\ [2011/06/01 14:28:54 | 000,000,000 | ---D | M]
O1 HOSTS File: ([2009/06/10 14:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ips\ipsbho.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe (StrikeForce Technologies Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.0.0.1
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2011/06/01 19:20:27 | 000,580,096 | ---- | C] (OldTimer Tools) -- C:\Users\Debra\Desktop\OTL.exe
[2011/06/01 14:29:25 | 000,912,504 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symefa64.sys
[2011/06/01 14:29:25 | 000,744,568 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtsp64.sys
[2011/06/01 14:29:25 | 000,450,680 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symds64.sys
[2011/06/01 14:29:25 | 000,382,584 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symnets.sys
[2011/06/01 14:29:25 | 000,171,128 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\ironx64.sys
[2011/06/01 14:29:25 | 000,040,568 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtspx64.sys
[2011/06/01 14:28:54 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\N360x64\0501000.01D
[2011/05/30 21:11:17 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Symantec Shared
[2011/05/30 20:58:49 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\DRVSTORE
[2011/05/30 20:58:48 | 000,174,200 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2011/05/30 20:58:48 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Symantec Shared
[2011/05/30 20:58:48 | 000,000,000 | ---D | C] -- C:\Program Files\Symantec
[2011/05/30 20:58:28 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\N360x64
[2011/05/30 20:58:27 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Security Suite
[2011/05/30 20:58:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton Security Suite
[2011/05/30 20:58:21 | 000,000,000 | ---D | C] -- C:\Users\Debra\Documents\Symantec
[2011/05/30 20:58:21 | 000,000,000 | ---D | C] -- C:\ProgramData\NortonInstaller
[2011/05/30 20:58:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NortonInstaller
[2011/05/30 20:50:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Norton
[2011/05/30 20:45:04 | 000,000,000 | ---D | C] -- C:\ProgramData\IsolatedStorage
[2011/05/30 20:45:04 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Local\ID Vault
[2011/05/30 20:41:37 | 000,093,512 | ---- | C] (White Sky, Inc) -- C:\Users\Debra\Desktop\CGPSDiagnostics.exe
[2011/05/30 20:15:49 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Roaming\ID Vault
[2011/05/30 20:15:27 | 000,029,288 | ---- | C] (StrikeForce Technologies, Inc.) -- C:\Windows\SysNative\drivers\gidv2.sys
[2011/05/30 20:15:26 | 000,461,592 | ---- | C] (StrikeForce Technologies Inc.) -- C:\Windows\SysNative\GIDHOOK64.DLL
[2011/05/30 20:15:26 | 000,444,704 | ---- | C] (StrikeForce Technologies Inc.) -- C:\Windows\SysNative\GIDHookLogon64.dll
[2011/05/30 20:15:26 | 000,205,072 | ---- | C] (StrikeForce Technologies Inc.) -- C:\Windows\SysNative\GIDBIN1.DLL
[2011/05/30 20:15:26 | 000,100,624 | ---- | C] (StrikeForce Technologies Inc.) -- C:\Windows\SysNative\GIDBIN3.DLL
[2011/05/30 20:15:26 | 000,065,816 | ---- | C] (StrikeForce Technologies Inc.) -- C:\Windows\SysNative\GIDLogonCP64.dll
[2011/05/30 20:15:16 | 000,000,000 | ---D | C] -- C:\ProgramData\GID
[2011/05/30 20:15:15 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SFT
[2011/05/30 20:15:12 | 000,000,000 | -HSD | C] -- C:\Windows\Installer
[2011/05/30 20:15:08 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Constant Guard Protection Suite
[2011/05/30 20:14:48 | 000,000,000 | ---D | C] -- C:\ProgramData\White Sky, Inc
[2011/05/30 20:10:06 | 000,000,000 | ---D | C] -- C:\Windows\Panther
[2011/05/30 20:09:37 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\oem
[2011/05/30 19:56:59 | 000,000,000 | ---D | C] -- C:\Windows.old
[2011/05/30 19:25:15 | 000,000,000 | R--D | C] -- C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
[2011/05/30 19:25:15 | 000,000,000 | R--D | C] -- C:\Users\Debra\Searches
[2011/05/30 19:25:15 | 000,000,000 | R--D | C] -- C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
[2011/05/30 19:25:15 | 000,000,000 | -H-D | C] -- C:\Users\Debra\Application Data\Microsoft\Internet Explorer\Quick Launch\User Pinned
[2011/05/30 19:24:58 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Roaming\Identities
[2011/05/30 19:24:52 | 000,000,000 | R--D | C] -- C:\Users\Debra\Contacts
[2011/05/30 19:24:48 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Local\VirtualStore
[2011/05/30 19:24:32 | 000,000,000 | --SD | C] -- C:\Users\Debra\AppData\Roaming\Microsoft
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Videos
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Saved Games
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Pictures
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Music
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Links
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Favorites
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Downloads
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\My Documents
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\Desktop
[2011/05/30 19:24:32 | 000,000,000 | R--D | C] -- C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\AppData\Local\Temporary Internet Files
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Templates
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Start Menu
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\SendTo
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Recent
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\PrintHood
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\NetHood
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Documents\My Videos
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Documents\My Pictures
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Documents\My Music
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\My Documents
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Local Settings
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\AppData\Local\History
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Cookies
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\Application Data
[2011/05/30 19:24:32 | 000,000,000 | -HSD | C] -- C:\Users\Debra\AppData\Local\Application Data
[2011/05/30 19:24:32 | 000,000,000 | -H-D | C] -- C:\Users\Debra\AppData
[2011/05/30 19:24:32 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Local\Temp
[2011/05/30 19:24:32 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Local\Microsoft
[2011/05/30 19:24:32 | 000,000,000 | ---D | C] -- C:\Users\Debra\AppData\Roaming\Media Center Programs
[2011/05/30 19:24:20 | 000,000,000 | -HSD | C] -- C:\Recovery
[2011/05/30 19:14:45 | 000,000,000 | ---D | C] -- C:\Windows\SoftwareDistribution
[2011/05/30 19:12:12 | 000,000,000 | ---D | C] -- C:\Windows\Prefetch
[2011/05/26 20:50:48 | 000,000,000 | -HSD | C] -- C:\System Volume Information
[2011/05/26 19:49:14 | 000,000,000 | ---D | C] -- C:\Emergency
========== Files - Modified Within 30 Days ==========
[2011/06/01 19:22:12 | 000,014,016 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/06/01 19:22:12 | 000,014,016 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/06/01 19:20:32 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Debra\Desktop\OTL.exe
[2011/06/01 19:19:17 | 000,713,888 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/06/01 19:19:17 | 000,615,360 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/06/01 19:19:17 | 000,103,702 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/06/01 19:14:18 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/06/01 19:14:07 | 3190,050,816 | -HS- | M] () -- C:\hiberfil.sys
[2011/06/01 16:13:59 | 000,002,511 | ---- | M] () -- C:\Users\Public\Desktop\Norton Security Suite.lnk
[2011/06/01 16:13:28 | 000,274,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/06/01 16:13:08 | 001,181,966 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\Cat.DB
[2011/06/01 14:29:27 | 000,174,200 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2011/06/01 14:29:27 | 000,007,488 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2011/06/01 14:29:27 | 000,000,855 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2011/05/30 20:41:38 | 000,093,512 | ---- | M] (White Sky, Inc) -- C:\Users\Debra\Desktop\CGPSDiagnostics.exe
[2011/05/30 20:15:10 | 000,002,311 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Constant Guard.lnk
[2011/05/30 19:55:34 | 000,001,443 | ---- | M] () -- C:\Users\Debra\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/05/30 19:15:18 | 000,039,252 | ---- | M] () -- C:\Windows\SysWow64\license.rtf
[2011/05/30 19:15:18 | 000,039,252 | ---- | M] () -- C:\Windows\SysNative\license.rtf
[2011/05/30 19:13:39 | 000,000,000 | -H-- | M] () -- C:\Windows\SysNative\drivers\Msft_User_WpdFs_01_09_00.Wdf
[2011/05/10 16:21:05 | 000,000,172 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\isolate.ini
========== Files Created - No Company Name ==========
[2011/06/01 16:13:59 | 000,002,511 | ---- | C] () -- C:\Users\Public\Desktop\Norton Security Suite.lnk
[2011/06/01 16:12:51 | 001,181,966 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\Cat.DB
[2011/06/01 14:29:25 | 000,007,492 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\iron.cat
[2011/06/01 14:29:25 | 000,007,462 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtspx64.cat
[2011/06/01 14:29:25 | 000,007,460 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symefa64.cat
[2011/06/01 14:29:25 | 000,007,458 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symnet64.cat
[2011/06/01 14:29:25 | 000,007,458 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtsp64.cat
[2011/06/01 14:29:25 | 000,003,373 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symefa.inf
[2011/06/01 14:29:25 | 000,002,792 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symds.inf
[2011/06/01 14:29:25 | 000,001,446 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symnet.inf
[2011/06/01 14:29:25 | 000,001,438 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtsp64.inf
[2011/06/01 14:29:25 | 000,001,422 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\srtspx64.inf
[2011/06/01 14:29:25 | 000,000,772 | R--- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\iron.inf
[2011/06/01 14:28:56 | 000,000,000 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\symds64.cat
[2011/06/01 14:28:54 | 000,000,172 | ---- | C] () -- C:\Windows\SysNative\drivers\N360x64\0501000.01D\isolate.ini
[2011/05/30 20:58:48 | 000,007,488 | ---- | C] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2011/05/30 20:58:48 | 000,000,855 | ---- | C] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2011/05/30 20:15:26 | 000,109,064 | ---- | C] () -- C:\Windows\SysNative\EasyHook64.dll
[2011/05/30 20:15:10 | 000,002,311 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Constant Guard.lnk
[2011/05/30 20:15:10 | 000,002,305 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Constant Guard.lnk
[2011/05/30 20:09:37 | 000,000,024 | RH-- | C] () -- C:\Windows\DELL_version
[2011/05/30 19:55:34 | 000,001,443 | ---- | C] () -- C:\Users\Debra\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/05/30 19:25:30 | 000,001,415 | ---- | C] () -- C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer (64-bit).lnk
[2011/05/30 19:25:18 | 000,001,449 | ---- | C] () -- C:\Users\Debra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
[2011/05/30 19:24:32 | 000,000,290 | ---- | C] () -- C:\Users\Debra\Application Data\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk
[2011/05/30 19:24:32 | 000,000,272 | ---- | C] () -- C:\Users\Debra\Application Data\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk
[2011/05/30 19:15:06 | 000,001,345 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Center.lnk
[2011/05/30 19:15:02 | 000,001,326 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows DVD Maker.lnk
[2011/05/30 19:13:39 | 000,000,000 | -H-- | C] () -- C:\Windows\SysNative\drivers\Msft_User_WpdFs_01_09_00.Wdf
[2011/05/26 20:50:43 | 3190,050,816 | -HS- | C] () -- C:\hiberfil.sys
[2009/07/13 22:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 19:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 19:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 17:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 16:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 14:59:36 | 000,982,196 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2009/07/13 14:59:36 | 000,139,824 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2009/07/13 14:59:36 | 000,097,448 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2009/07/13 14:59:35 | 000,417,344 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2009/07/13 14:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/12 15:32:16 | 000,104,456 | ---- | C] () -- C:\Windows\SysWow64\EasyHook32.dll
[2009/06/10 14:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
========== LOP Check ==========
[2011/05/30 20:48:33 | 000,000,000 | ---D | M] -- C:\Users\Debra\AppData\Roaming\ID Vault
[2009/07/13 22:08:49 | 000,002,858 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
========== Purity Check ==========
< End of report >
Here is a report called Extras
OTL Extras logfile created on: 6/1/2011 7:23:33 PM - Run 1
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\Debra\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.96 Gb Total Physical Memory | 2.76 Gb Available Physical Memory | 69.65% Memory free
7.92 Gb Paging File | 6.72 Gb Available in Paging File | 84.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 100.06 Gb Total Space | 67.52 Gb Free Space | 67.48% Space Free | Partition Type: NTFS
Drive D: | 100.17 Gb Total Space | 99.94 Gb Free Space | 99.77% Space Free | Partition Type: NTFS
Drive E: | 83.17 Gb Total Space | 79.55 Gb Free Space | 95.65% Space Free | Partition Type: NTFS
Computer Name: DEBRA-PC | User Name: Debra | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
========== Shell Spawning ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" File not found
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{9191979D-821C-4EA8-B021-2DA1D859A7C5}" = GuardedID
"ID Vault" = Constant Guard Protection Suite
"N360" = Norton Security Suite
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 5/31/2011 12:26:31 AM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 5:08:18 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 5:08:52 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 5:09:14 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 5:11:14 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 5:11:14 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 9:09:29 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 10:15:01 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 10:15:59 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
Error - 6/1/2011 10:16:22 PM | Computer Name = Debra-PC | Source = IDVault | ID = 0
Description = Interaction with the desktop is required. Enable desktop interaction
flag in Properties->Log On.
[ System Events ]
Error - 5/30/2011 11:09:56 PM | Computer Name = Debra-PC | Source = BROWSER | ID = 8032
Description =
Error - 5/31/2011 12:02:12 AM | Computer Name = Debra-PC | Source = BROWSER | ID = 8032
Description =
Error - 6/1/2011 9:08:47 PM | Computer Name = Debra-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 6:06:39 PM on ?6/?1/?2011 was unexpected.
Error - 6/1/2011 9:10:04 PM | Computer Name = Debra-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the N360 service.
Error - 6/1/2011 9:10:36 PM | Computer Name = Debra-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the N360 service.
Error - 6/1/2011 9:11:06 PM | Computer Name = Debra-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the N360 service.
Error - 6/1/2011 10:15:40 PM | Computer Name = Debra-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the N360 service.
Error - 6/1/2011 10:16:10 PM | Computer Name = Debra-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the N360 service.
Error - 6/1/2011 10:16:40 PM | Computer Name = Debra-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the N360 service.
< End of report >
Thanks for all your great help on previous problems that I have had.
Jerry