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System Error Message


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#1
LoveLouLou

LoveLouLou

    New Member

  • Member
  • Pip
  • 7 posts
Hey! I need some help getting rid of a system error message I get everytime I turn on my computer. I was trying to download a software for free with mediaget, but cancelled the installation when my computer warned me of viruses. I uninstalled and deleted any Mediaget file remaining. But everytime I turn on my computer, I get this message:

Mediaget.exe system error
The program can't start because phonon4.dll is missing from your computer. Trying reinstalling program to fix problem.

I usually just exit the message and the computer is fine. But I don't like it, how do I get rid of it? I scanned my computer with several free antivirus programs (Avast, AVG and MalwareBytes)and no threat was found. Should I buy an antivirus software, will that help find and delete the virus? Thanks for your support!
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#2
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hello LoveLouLou and welcome to G2G! :)

My nick is maliprog and I'll will be your technical support on this issue. Before we start please read my notes carefully:

NOTE:
  • Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
  • Absence of symptoms does not always mean the computer is clean
  • Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
  • Please DO NOT run any scans or fix on your own without my direction.
  • Please read all of my response through at least once before attempting to follow the procedures described.
  • If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
  • You must reply within 3 days or your topic will be closed

Step 1

Download OTL to your Desktop

  • Double click on the icon to run it (If running Vista or Windows 7, right click on it and select "Run as an Administrator")
    . Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them if you need to start a new topic.

Step 2

Please don't forget to include these items in your reply:

  • OTL log
  • OTL Extras log
It would be helpful if you could post each log in separate post
  • 1

#3
LoveLouLou

LoveLouLou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
OTL logfile created on: 6/3/2011 3:15:33 PM - Run 1
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\Louise\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 2.31 Gb Available Physical Memory | 59.25% Memory free
7.81 Gb Paging File | 5.92 Gb Available in Paging File | 75.77% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 216.83 Gb Total Space | 132.20 Gb Free Space | 60.97% Space Free | Partition Type: NTFS
Drive D: | 15.86 Gb Total Space | 2.60 Gb Free Space | 16.37% Space Free | Partition Type: NTFS

Computer Name: LOUISE-PC | User Name: Louise | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/06/03 15:14:59 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Louise\Downloads\OTL (1).exe
PRC - [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2011/05/10 08:10:58 | 003,459,712 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2011/05/10 08:10:57 | 000,042,184 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2011/02/11 04:12:00 | 000,038,240 | ---- | M] (Mindjet) -- C:\Program Files (x86)\Mindjet\MindManager 9\MmReminderService.exe
PRC - [2011/01/25 17:40:22 | 000,092,216 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2011/01/07 02:22:54 | 002,747,744 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG10\avgtray.exe
PRC - [2011/01/06 16:23:20 | 000,737,872 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSMonitor.exe
PRC - [2011/01/06 16:23:18 | 006,128,720 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
PRC - [2010/10/22 05:58:18 | 000,265,400 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
PRC - [2010/03/11 00:22:04 | 000,599,408 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
PRC - [2010/03/11 00:21:16 | 000,300,400 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
PRC - [2010/03/05 11:32:28 | 001,135,912 | ---- | M] () -- C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
PRC - [2010/02/16 08:37:36 | 001,528,616 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe
PRC - [2010/01/15 08:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2009/07/24 00:45:52 | 000,128,296 | ---- | M] (CyberLink Corp.) -- c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
PRC - [2009/07/23 15:37:16 | 000,206,120 | ---- | M] (CyberLink) -- c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
PRC - [2009/01/12 10:54:02 | 000,669,520 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
PRC - [2008/05/16 23:12:54 | 000,290,816 | ---- | M] (Pharos Systems International) -- C:\Program Files (x86)\PharosSystems\Core\CTskMstr.exe


========== Modules (SafeList) ==========

MOD - [2011/06/03 15:14:59 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Louise\Downloads\OTL (1).exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/05/10 08:10:57 | 000,042,184 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2009/07/21 21:33:32 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\stacsv64.exe -- (STacSV)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/08 17:49:02 | 000,030,520 | ---- | M] (Hewlett-Packard) [Auto | Running] -- C:\Windows\SysNative\hpservice.exe -- (hpsrv)
SRV:64bit: - [2009/03/02 17:42:58 | 000,089,600 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe -- (AESTFilters)
SRV - [2011/03/18 08:11:02 | 000,947,528 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2011/01/25 17:40:22 | 000,092,216 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2011/01/06 16:23:18 | 006,128,720 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe -- (AVGIDSAgent)
SRV - [2010/10/22 05:58:18 | 000,265,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe -- (avgwd)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/16 08:37:36 | 001,528,616 | ---- | M] (Cisco Systems, Inc.) [Auto | Running] -- C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe -- (CVPND)
SRV - [2010/01/15 08:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/09/23 21:59:36 | 001,037,824 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/22 14:02:20 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/03/20 20:10:15 | 003,093,880 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE -- (LiveUpdate)
SRV - [2008/05/16 23:12:54 | 000,290,816 | ---- | M] (Pharos Systems International) [Auto | Running] -- C:\Program Files (x86)\PharosSystems\Core\CTskMstr.exe -- (Pharos Systems ComTaskMaster)
SRV - [2007/12/16 23:00:00 | 000,163,840 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE -- (EPSON_EB_RPCV4_01) EPSON V5 Service4(01)
SRV - [2007/01/10 23:02:00 | 000,126,464 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE -- (EPSON_PM_RPCV4_01) EPSON V3 Service4(01)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/05/10 07:59:48 | 000,064,344 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/12/14 19:51:20 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/12/08 05:12:36 | 000,308,304 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2010/11/12 14:19:38 | 000,382,032 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2010/09/13 16:28:00 | 000,027,216 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AVGIDSEH.sys -- (AVGIDSEH)
DRV:64bit: - [2010/09/07 03:48:56 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2010/09/07 03:48:50 | 000,030,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2010/08/19 21:42:38 | 000,157,264 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AVGIDSDriver.sys -- (AVGIDSDriver)
DRV:64bit: - [2010/08/19 21:42:38 | 000,035,920 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AVGIDSFilter.sys -- (AVGIDSFilter)
DRV:64bit: - [2010/06/13 20:55:58 | 000,139,264 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV:64bit: - [2010/06/13 20:55:57 | 007,369,600 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/02/16 08:44:28 | 000,304,784 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CVPNDRVA.sys -- (CVPNDRVA)
DRV:64bit: - [2010/02/08 09:32:00 | 000,014,992 | ---- | M] (Cisco Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\CVirtA64.sys -- (CVirtA)
DRV:64bit: - [2010/01/13 16:37:18 | 007,675,392 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64) Intel®
DRV:64bit: - [2009/10/05 10:08:44 | 000,087,600 | ---- | M] (Citrix Systems, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\ctxusbm.sys -- (ctxusbm)
DRV:64bit: - [2009/07/22 23:03:54 | 000,140,712 | ---- | M] (JMicron Technology Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\jmcr.sys -- (JMCR)
DRV:64bit: - [2009/07/21 21:33:32 | 000,487,936 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/07/20 19:33:42 | 007,058,432 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NETw1v64.sys -- (NETw1v64) Intel®
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/07/13 19:31:10 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/07/08 17:49:08 | 000,030,008 | ---- | M] (Hewlett-Packard) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\hpdskflt.sys -- (hpdskflt)
DRV:64bit: - [2009/07/08 17:48:50 | 000,041,272 | ---- | M] (Hewlett-Packard) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Accelerometer.sys -- (Accelerometer)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 16:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64) Intel®
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/23 02:52:30 | 000,215,040 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/05/20 18:09:00 | 000,070,656 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\enecir.sys -- (enecir)
DRV:64bit: - [2009/05/18 15:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/05/12 22:39:00 | 000,239,152 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2009/04/29 11:48:32 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV:64bit: - [2008/11/16 19:39:44 | 000,157,968 | ---- | M] (Deterministic Networks, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\dne64x.sys -- (DNE)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/...042&form=ZGAPHP
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Yahoo! Search"
FF - prefs.js..browser.search.suggest.enabled: false
FF - prefs.js..browser.startup.homepage: "mail.yahoo.com"
FF - prefs.js..extensions.enabledItems: [email protected]:6.103.018.001
FF - prefs.js..extensions.enabledItems: [email protected]:4.51
FF - prefs.js..extensions.enabledItems: {AB2CE124-6272-4b12-94A9-7303C7397BD1}:5.0.0.6906
FF - prefs.js..extensions.enabledItems: {1E73965B-8B48-48be-9C8D-68B920ABC1C4}:10.0.0.1209
FF - prefs.js..extensions.enabledItems: [email protected]:1.2
FF - prefs.js..extensions.enabledItems: [email protected]:1.2.0.8
FF - prefs.js..keyword.URL: "chrome://browser-region/locale/region.properties"

FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2009/08/24 14:31:36 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\[email protected] [2011/05/12 09:30:25 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files (x86)\AVG\AVG10\Firefox4\ [2011/03/29 20:25:15 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\ProgramDataMozilla\Extensions\[email protected] [2011/05/09 14:21:13 | 000,000,000 | ---D | M]

[2009/12/19 19:57:48 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Louise\AppData\Roaming\Mozilla\Extensions
[2011/05/13 21:31:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Louise\AppData\Roaming\Mozilla\Firefox\Profiles\o103x8r9.default\extensions
[2011/05/09 14:20:58 | 000,000,000 | ---D | M] (Search Toolbar) -- C:\Users\Louise\AppData\Roaming\Mozilla\Firefox\Profiles\o103x8r9.default\extensions\[email protected]
[2011/05/09 14:20:59 | 000,001,919 | ---- | M] () -- C:\Users\Louise\AppData\Roaming\Mozilla\Firefox\Profiles\o103x8r9.default\searchplugins\bing-zugo.xml
[2011/05/28 17:20:16 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/12/15 23:14:22 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
File not found (No name found) --
[2011/03/29 20:25:15 | 000,000,000 | ---D | M] (AVG Safe Search) -- C:\PROGRAM FILES (X86)\AVG\AVG10\FIREFOX4
[2011/05/12 09:30:25 | 000,000,000 | ---D | M] ("urn:mozilla:install-manifest" em:id="[email protected]" em:name="AVG Security Toolbar" em:version="6.103.018.001" em:displayname="AVG Security Toolbar" em:iconURL="chrome://tavgp/skin/logo.ico" em:creator="AVG Technologies" em:description="AVG Security Toolbar" em:homepageURL="http://www.avg.com" >) -- C:\PROGRAM FILES (X86)\AVG\AVG10\TOOLBAR\FIREFOX\[email protected]
[2011/05/09 14:21:13 | 000,000,000 | ---D | M] (Window Shopper - Powered by Superfish) -- C:\PROGRAMDATAMOZILLA\EXTENSIONS\[email protected]
[2010/03/11 00:01:02 | 000,124,272 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\CCMSDK.dll
[2010/03/11 00:02:52 | 000,070,512 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\CgpCore.dll
[2010/03/11 00:01:48 | 000,091,504 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\confmgr.dll
[2010/03/11 00:01:24 | 000,022,384 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\ctxlogging.dll
[2011/03/08 20:55:58 | 000,171,832 | ---- | M] (Cisco WebEx LLC) -- C:\Program Files (x86)\Mozilla Firefox\plugins\npatgpc.dll
[2010/03/11 00:40:56 | 000,423,248 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\plugins\npicaN.dll
[2010/03/11 00:02:48 | 000,023,920 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\TcpPServ.dll

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (CmjBrowserHelperObject Object) - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files (x86)\Mindjet\MindManager 7\Mm7InternetExplorer.dll (Mindjet)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (CmjBrowserHelperObject Object) - {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - C:\Program Files (x86)\Mindjet\MindManager 9\Mm8InternetExplorer.dll (Mindjet)
O2 - BHO: (Window Shopper) - {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll (Superfish)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll ()
O2 - BHO: (hpBHO Class) - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll (AOL Products)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ConnectionCenter] C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)
O4 - HKLM..\Run: [DivXUpdate] C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe ()
O4 - HKLM..\Run: [EEventManager] C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HPCam_Menu] c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [MMReminderService] C:\Program Files (x86)\Mindjet\MindManager 9\MmReminderService.exe (Mindjet)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [TaskTray] File not found
O4 - HKLM..\Run: [UpdatePRCShortCut] C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKCU..\Run: [MediaGet2] C:\Users\Louise\AppData\Local\MediaGet2\mediaget.exe (MediaGet LLC)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O9 - Extra Button: Send to Mindjet MindManager - {2F72393D-2472-4F82-B600-ED77F354B7FF} - C:\Program Files (x86)\Mindjet\MindManager 9\Mm8InternetExplorer.dll (Mindjet)
O9 - Extra Button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files (x86)\Mindjet\MindManager 7\Mm7InternetExplorer.dll (Mindjet)
O9 - Extra Button: Window Shopper - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll (Superfish)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_14)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 71.243.0.12
O18:64bit: - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\http\oledb {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\https\oledb {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ipp - No CLSID value found
O18:64bit: - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgppa.dll (AVG Technologies CZ, s.r.o.)
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11D1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18:64bit: - Protocol\Filter\application/x-ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Filter\ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - Reg Error: Key error. File not found
O18 - Protocol\Filter\application/x-ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (C:\PROGRA~2\AVG\AVG10\avgchsva.exe /sync) - C:\Program Files (x86)\AVG\AVG10\avgchsva.exe (AVG Technologies CZ, s.r.o.)
O34 - HKLM BootExecute: (C:\PROGRA~2\AVG\AVG10\avgrsa.exe /sync /restart) - C:\Program Files (x86)\AVG\AVG10\avgrsa.exe (AVG Technologies CZ, s.r.o.)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*


CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2011/05/31 02:15:02 | 000,022,360 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
[2011/05/31 02:15:02 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2011/05/31 02:15:01 | 000,287,576 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2011/05/31 02:14:57 | 000,031,064 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr.sys
[2011/05/31 02:14:56 | 000,053,592 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
[2011/05/31 02:14:55 | 000,600,920 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2011/05/31 02:14:49 | 000,253,888 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2011/05/31 02:14:49 | 000,064,344 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2011/05/31 02:14:33 | 000,040,112 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
[2011/05/31 02:14:32 | 000,199,304 | ---- | C] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe
[2011/05/31 02:14:21 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2011/05/31 02:14:21 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2011/05/27 12:32:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MediaGet2
[2011/05/27 12:32:31 | 000,000,000 | ---D | C] -- C:\Users\Louise\AppData\Roaming\Media Get LLC
[2011/05/27 12:32:31 | 000,000,000 | ---D | C] -- C:\Users\Louise\AppData\Local\Media Get LLC
[2011/05/27 12:32:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Media Get LLC
[2011/05/27 12:32:12 | 000,000,000 | ---D | C] -- C:\Users\Louise\AppData\Local\MediaGet2
[2011/05/27 11:36:32 | 000,000,000 | ---D | C] -- C:\Users\Louise\AppData\Roaming\SmartDraw
[2011/05/27 11:36:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmartDraw VP
[2011/05/27 11:35:42 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SmartDraw VP
[2011/05/26 15:09:48 | 000,000,000 | ---D | C] -- C:\Users\Louise\Desktop\RPCGA
[2011/05/21 06:07:24 | 000,000,000 | ---D | C] -- C:\Users\Louise\Desktop\Videos
[2011/05/09 14:30:43 | 000,000,000 | ---D | C] -- C:\Users\Louise\AppData\Local\Windows Live
[2011/05/09 14:22:08 | 000,000,000 | ---D | C] -- C:\Users\Louise\Documents\DriverPerformer
[2011/05/09 14:20:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Superfish
[2011/05/09 14:20:48 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Search Toolbar
[2011/05/09 14:20:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Driver Performer
[2011/05/09 14:20:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Driver-Soft
[2011/05/09 14:20:45 | 000,000,000 | ---D | C] -- C:\ProgramDataMozilla
[2011/05/09 13:59:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mindjet MindManager 9
[2011/05/09 13:56:13 | 000,000,000 | ---D | C] -- C:\Users\Louise\AppData\Local\{B466D993-193A-4641-BD61-AA0DBB63C1F1}

========== Files - Modified Within 30 Days ==========

[2011/06/03 15:12:00 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/06/03 15:12:00 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/06/03 15:04:11 | 000,000,474 | ---- | M] () -- C:\Windows\tasks\SDMsgUpdate (TE).job
[2011/06/03 15:04:10 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/06/03 15:03:54 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/06/03 15:03:50 | 3144,908,800 | -HS- | M] () -- C:\hiberfil.sys
[2011/06/03 15:01:29 | 117,112,812 | ---- | M] () -- C:\Windows\SysNative\drivers\AVG\incavi.avm
[2011/06/03 14:58:16 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/05/31 17:12:19 | 000,732,510 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/05/31 17:12:19 | 000,628,320 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/05/31 17:12:19 | 000,108,466 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/05/31 02:15:03 | 000,001,841 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2011/05/31 02:14:49 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2011/05/30 16:53:19 | 000,000,021 | ---- | M] () -- C:\Windows\tpcsd
[2011/05/28 17:33:51 | 000,000,336 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForLouise.job
[2011/05/27 11:36:38 | 000,000,998 | ---- | M] () -- C:\Users\Louise\Desktop\SmartDraw VP.lnk
[2011/05/27 05:41:11 | 000,002,344 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/05/15 16:35:10 | 000,000,496 | -H-- | M] () -- C:\Windows\tasks\Norton Security Scan for Louise.job
[2011/05/10 08:28:41 | 000,355,336 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/05/10 08:10:59 | 000,040,112 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2011/05/10 08:10:55 | 000,199,304 | ---- | M] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe
[2011/05/10 08:10:44 | 000,253,888 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2011/05/10 08:04:08 | 000,600,920 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2011/05/10 08:04:07 | 000,287,576 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2011/05/10 08:02:41 | 000,053,592 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
[2011/05/10 07:59:59 | 000,031,064 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr.sys
[2011/05/10 07:59:48 | 000,064,344 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2011/05/10 07:59:37 | 000,022,360 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
[2011/05/09 13:59:12 | 000,002,886 | ---- | M] () -- C:\Users\Public\Desktop\Mindjet MindManager 9.lnk

========== Files Created - No Company Name ==========

[2011/05/31 02:15:03 | 000,001,841 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2011/05/31 02:14:49 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\config.nt
[2011/05/30 16:53:19 | 000,000,021 | ---- | C] () -- C:\Windows\tpcsd
[2011/05/27 11:36:38 | 000,001,028 | ---- | C] () -- C:\Users\Louise\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SmartDraw VP.lnk
[2011/05/27 11:36:38 | 000,000,998 | ---- | C] () -- C:\Users\Louise\Desktop\SmartDraw VP.lnk
[2011/05/27 11:36:25 | 000,000,474 | ---- | C] () -- C:\Windows\tasks\SDMsgUpdate (TE).job
[2011/05/09 13:59:12 | 000,002,886 | ---- | C] () -- C:\Users\Public\Desktop\Mindjet MindManager 9.lnk
[2011/01/08 16:16:49 | 000,001,854 | ---- | C] () -- C:\Users\Louise\AppData\Roaming\GhostObjGAFix.xml
[2010/10/05 23:53:55 | 000,000,582 | ---- | C] () -- C:\Users\Louise\AppData\Roaming\wklnhst.dat
[2010/09/19 17:58:32 | 000,001,025 | ---- | C] () -- C:\Windows\SysWow64\sysprs7.dll
[2010/09/19 17:58:32 | 000,000,205 | ---- | C] () -- C:\Windows\SysWow64\lsprst7.dll
[2010/07/07 17:45:15 | 000,000,410 | ---- | C] () -- C:\Windows\BRWMARK.INI
[2010/07/07 17:45:15 | 000,000,034 | ---- | C] () -- C:\Windows\SysWow64\BD2170W.DAT
[2010/06/13 20:56:01 | 000,439,300 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/06/12 10:29:22 | 000,001,843 | ---- | C] () -- C:\Windows\hpwmdl23.dat.temp
[2010/06/12 10:20:58 | 000,178,163 | ---- | C] () -- C:\Windows\hpwins23.dat
[2010/06/12 10:20:57 | 000,001,843 | ---- | C] () -- C:\Windows\hpwmdl23.dat
[2010/01/27 15:32:33 | 000,002,970 | ---- | C] () -- C:\ProgramData\LUUnInstall.LiveUpdate
[2010/01/19 22:29:07 | 000,000,000 | ---- | C] () -- C:\Windows\EEventManager.INI
[2010/01/18 22:04:47 | 000,073,220 | ---- | C] () -- C:\Windows\SysWow64\EPPICPrinterDB.dat
[2010/01/18 22:04:47 | 000,031,053 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern131.dat
[2010/01/18 22:04:47 | 000,029,114 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern1.dat
[2010/01/18 22:04:47 | 000,027,417 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern121.dat
[2010/01/18 22:04:47 | 000,021,021 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern3.dat
[2010/01/18 22:04:47 | 000,015,670 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern5.dat
[2010/01/18 22:04:47 | 000,013,280 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern2.dat
[2010/01/18 22:04:47 | 000,010,673 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern4.dat
[2010/01/18 22:04:47 | 000,004,943 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern6.dat
[2010/01/18 22:04:47 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_PT.dat
[2010/01/18 22:04:47 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_BP.dat
[2010/01/18 22:04:47 | 000,001,137 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_ES.dat
[2010/01/18 22:04:47 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_FR.dat
[2010/01/18 22:04:47 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_CF.dat
[2010/01/18 22:04:47 | 000,001,104 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_EN.dat
[2010/01/18 22:04:47 | 000,000,097 | ---- | C] () -- C:\Windows\SysWow64\PICSDK.ini
[2010/01/18 21:59:39 | 000,000,079 | ---- | C] () -- C:\Windows\EPNX510.ini
[2010/01/11 19:40:28 | 000,000,056 | -H-- | C] () -- C:\Windows\SysWow64\ezsidmv.dat
[2010/01/11 18:36:30 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2010/01/01 09:39:52 | 000,024,209 | ---- | C] () -- C:\Users\Louise\AppData\Roaming\UserTile.png
[2009/07/30 21:58:42 | 000,000,326 | ---- | C] () -- C:\Windows\primopdf.ini
[2009/07/15 20:50:42 | 000,013,312 | ---- | C] () -- C:\Windows\LPRES.DLL
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:59:36 | 001,498,564 | ---- | C] () -- C:\Windows\SysWow64\igkrng400.bin
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2009/06/03 15:14:52 | 000,982,220 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2009/06/03 15:14:52 | 000,134,592 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2009/06/03 15:14:52 | 000,092,216 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[1999/01/22 14:46:58 | 000,065,536 | ---- | C] () -- C:\Windows\SysWow64\MSRTEDIT.DLL
[1997/06/13 21:56:08 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\iyvu9_32.dll

========== LOP Check ==========

[2010/05/30 11:45:16 | 000,000,000 | -HSD | M] -- C:\Users\Louise\AppData\Roaming\.#
[2010/10/24 20:36:58 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\AVG10
[2010/03/19 19:40:38 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\AVG9
[2011/01/07 00:01:57 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\BitTorrent
[2010/01/19 11:00:10 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\Epson
[2010/09/16 17:46:51 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\ICAClient
[2011/05/27 12:32:31 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\Media Get LLC
[2011/04/08 08:12:32 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\NetMeter
[2011/05/27 11:47:19 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\PrimoPDF
[2011/05/27 11:37:36 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\SmartDraw
[2010/12/20 09:22:51 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\Template
[2011/03/08 21:50:29 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\webex
[2009/12/31 09:55:17 | 000,000,000 | ---D | M] -- C:\Users\Louise\AppData\Roaming\WildTangent
[2011/05/26 13:58:31 | 000,032,588 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2011/06/03 15:04:11 | 000,000,474 | ---- | M] () -- C:\Windows\Tasks\SDMsgUpdate (TE).job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: EXPLORER.EXE >
[2009/12/01 10:32:45 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=00B0358734CAA32C39D181FE6916B178 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20542_none_b8b0208ee0ce1889\explorer.exe
[2011/02/26 02:23:14 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=0862495E0C825893DB75EF44FAEA8E93 -- C:\Windows\explorer.exe
[2011/02/26 02:23:14 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=0862495E0C825893DB75EF44FAEA8E93 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16768_none_adc24107935a7e25\explorer.exe
[2011/02/26 01:19:21 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=0FB9C74046656D1579A64660AD67B746 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_ba87e574ddfe652d\explorer.exe
[2009/07/13 21:14:20 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=15BC38A7492BEFE831966ADB477CF76F -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_b7fe430bc7ce3761\explorer.exe
[2011/02/26 01:51:13 | 002,614,784 | ---- | M] (Microsoft Corporation) MD5=255CF508D7CFB10E0794D6AC93280BD8 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20910_none_b8ce9756e0b786a4\explorer.exe
[2009/10/31 01:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_b819b343c7ba6202\explorer.exe
[2011/02/26 01:33:07 | 002,614,784 | ---- | M] (Microsoft Corporation) MD5=2AF58D15EDC06EC6FDACCE1F19482BBF -- C:\Windows\SysWOW64\explorer.exe
[2011/02/26 01:33:07 | 002,614,784 | ---- | M] (Microsoft Corporation) MD5=2AF58D15EDC06EC6FDACCE1F19482BBF -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16768_none_b816eb59c7bb4020\explorer.exe
[2011/02/25 02:19:30 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe
[2011/02/26 02:14:34 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=3B69712041F3D63605529BD66DC00C48 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_b0333b22a99da332\explorer.exe
[2009/12/01 10:32:45 | 002,868,736 | ---- | M] (Microsoft Corporation) MD5=6D4F9E4B640B413C6F73414327484C80 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16434_none_addea9f19345cd81\explorer.exe
[2009/08/03 02:19:07 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=700073016DAC1C3D2E7E2CE4223334B6 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_ae84b558ac4eb41c\explorer.exe
[2011/02/25 01:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_b9fc4815c4e292b5\explorer.exe
[2009/10/31 02:34:59 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_adc508f19359a007\explorer.exe
[2009/08/03 01:49:47 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=9FF6C4C91A3711C0A3B18F87B08B518D -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_b8d95faae0af7617\explorer.exe
[2009/10/31 02:38:38 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=B8EC4BD49CE8F6FC457721BFC210B67F -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_ae46d6aeac7ca7c7\explorer.exe
[2009/08/03 01:35:50 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=B95EEB0F4E5EFBF1038A35B3351CF047 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_b853c407c78e3ba9\explorer.exe
[2009/07/13 21:39:10 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=C235A51CB740E45FFA0EBFB9BAFCDA64 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_ada998b9936d7566\explorer.exe
[2009/10/31 02:00:51 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=C76153C7ECA00FA852BB0C193378F917 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_b89b8100e0dd69c2\explorer.exe
[2009/12/01 10:32:45 | 002,868,736 | ---- | M] (Microsoft Corporation) MD5=CA17F8620815267DC838E30B68CB5052 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20542_none_ae5b763cac6d568e\explorer.exe
[2011/02/26 02:26:45 | 002,870,784 | ---- | M] (Microsoft Corporation) MD5=E38899074D4951D31B4040E994DD7C8D -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20910_none_ae79ed04ac56c4a9\explorer.exe
[2009/08/03 02:17:37 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=F170B4A061C9E026437B193B4D571799 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_adff19b5932d79ae\explorer.exe
[2009/12/01 10:32:45 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=FC89FACA0473641CB625EDA9277D0885 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16434_none_b8335443c7a68f7c\explorer.exe

< MD5 for: SVCHOST.EXE >
[2009/07/13 21:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\SysWOW64\svchost.exe
[2009/07/13 21:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe
[2009/07/13 21:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\SysNative\svchost.exe
[2009/07/13 21:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_11b04b481efec48c\svchost.exe

< MD5 for: USERINIT.EXE >
[2009/07/13 21:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\SysWOW64\userinit.exe
[2009/07/13 21:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe
[2009/07/13 21:39:48 | 000,030,208 | ---- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE -- C:\Windows\SysNative\userinit.exe
[2009/07/13 21:39:48 | 000,030,208 | ---- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_381dabbceb60feb2\userinit.exe

< MD5 for: WINLOGON.EXE >
[2009/07/13 21:39:52 | 000,389,120 | ---- | M] (Microsoft Corporation) MD5=132328DF455B0028F13BF0ABEE51A63A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_cbb7f2bdeea2829c\winlogon.exe
[2009/10/28 03:01:57 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=A93D41A4D4B0D91C072D11DD8AF266DE -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_cc522fd507b468f8\winlogon.exe
[2009/10/28 02:24:40 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A -- C:\Windows\SysNative\winlogon.exe
[2009/10/28 02:24:40 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_cbe534e7ee8042ad\winlogon.exe

< %systemroot%\*. /mp /s >

< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --show-icons [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --hide-icons [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --make-default-browser [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\Windows\System32\ie4uinit.exe" -show [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\Windows\System32\ie4uinit.exe" -reinstall [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\Windows\System32\ie4uinit.exe" -hide [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files (x86)\Internet Explorer\iexplore.exe" -extoff [2011/02/24 01:32:52 | 000,673,040 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: C:\Program Files (x86)\Internet Explorer\iexplore.exe [2011/02/24 01:32:52 | 000,673,040 | ---- | M] (Microsoft Corporation)

< hklm\software\clients\startmenuinternet|command /64 /rs >
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE" --SHOW-ICONS [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE" --HIDE-ICONS [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE" --MAKE-DEFAULT-BROWSER [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE" [2011/05/20 01:54:14 | 001,010,232 | ---- | M] (Google Inc.)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\SYSTEM32\IE4UINIT.EXE" -SHOW [2009/07/13 21:39:12 | 000,073,728 | ---- | M] (Microsoft Corporation)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\SYSTEM32\IE4UINIT.EXE" -REINSTALL [2009/07/13 21:39:12 | 000,073,728 | ---- | M] (Microsoft Corporation)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\SYSTEM32\IE4UINIT.EXE" -HIDE [2009/07/13 21:39:12 | 000,073,728 | ---- | M] (Microsoft Corporation)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\PROGRAM FILES (X86)\INTERNET EXPLORER\IEXPLORE.EXE" -EXTOFF [2011/02/24 01:32:52 | 000,673,040 | ---- | M] (Microsoft Corporation)
64bit-HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: C:\PROGRAM FILES (X86)\INTERNET EXPLORER\IEXPLORE.EXE [2011/02/24 01:32:52 | 000,673,040 | ---- | M] (Microsoft Corporation)

< End of report >
  • 0

#4
LoveLouLou

LoveLouLou

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OTL Extras logfile created on: 6/3/2011 3:15:33 PM - Run 1
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\Louise\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 2.31 Gb Available Physical Memory | 59.25% Memory free
7.81 Gb Paging File | 5.92 Gb Available in Paging File | 75.77% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 216.83 Gb Total Space | 132.20 Gb Free Space | 60.97% Space Free | Partition Type: NTFS
Drive D: | 15.86 Gb Total Space | 2.60 Gb Free Space | 16.37% Space Free | Partition Type: NTFS

Computer Name: LOUISE-PC | User Name: Louise | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}" = Network64
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{0D1ADF03-BBDE-427A-8E7F-5916A24705BE}" = HP Officejet 6500 E709 Series
"{26A24AE4-039D-4CA4-87B4-2F86416014FF}" = Java™ 6 Update 14 (64-bit)
"{55D55008-E5F6-47D6-B16F-B2A40D4D145F}" = 64 Bit HP CIO Components Installer
"{77B8B4A5-EE79-4907-A318-2DA86325B8D7}" = iTunes
"{85A42FF0-F0D0-44A3-B226-C124D6E8B1D5}" = HP 3D DriveGuard
"{88E60521-1E4E-4785-B9F1-1798A4BD0C30}" = HP MediaSmart SmartMenu
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Alps Touch Pad Driver
"{A9D20DF9-BF4C-40EE-BC98-1F861347E2CF}" = Cisco Systems VPN Client 5.0.07.0240
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{B032D0EC-CD13-4886-A478-3AD49CF1093A}" = AVG 2011
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{C25215FC-5900-48B0-B93C-8D3379027312}" = PASW Statistics 18
"{D49110AD-34A7-485C-901D-DFBBFF70D3EC}" = AVG 2011
"{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}" = Bonjour
"{E5C95CA5-4565-4B9D-97ED-05088D775614}" = Apple Mobile Device Support
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"5F4DD0919B4763856B77AD385DEEEFCDF01784A8" = ENE CIR Receiver Driver
"AVG" = AVG 2011
"EPSON NX510 Series" = EPSON NX510 Series Printer Uninstall
"HDMI" = Intel® Graphics Media Accelerator Driver
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"OfficeTrial" = Microsoft Office Home and Student 60 day trial

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00010409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Professional
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = HP MediaSmart Webcam
"{023D64D7-E7B4-47C7-BE6E-B7C2E8960D08}" = Citrix online plug-in (Web)
"{02B24AD5-E240-4e6b-905C-0EF6F6AD0CDD}" = 6500_E709_BasicWeb
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}" = Scan
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron Flash Media Controller Driver
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java™ 6 Update 14
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{2D4E1F8A-901B-4BBD-B311-B6E56059066E}" = Microsoft Live Search Toolbar
"{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{3023EBDA-BF1B-4831-B347-E5018555F26E}" = HP MediaSmart Movie Themes
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{4313E16C-811B-469F-8815-6EB98085F8B2}" = SlingBoxWatchYourTVAnyWhere
"{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = PowerRecover
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{45E5D641-3C82-4F95-92FB-AE5459DF2988}" = HP User Guides 0146
"{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}" = LightScribe System Software
"{483AEC7E-EA54-4433-B2BF-D75C33D2A488}" = Mindjet MindManager 9
"{48F22622-1CC2-4A83-9C1E-644DD96F832D}" = Epson Event Manager
"{49A143E9-4A6A-43E7-86B1-388194C79248}" = HP Smart Web Printing
"{4DE3E3D9-AE81-45DE-9195-3015F7B1DBF3}" = Junk Mail filter update
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{57F60D52-630B-43C5-BD20-176F5CD4EED6}" = bpd_scan
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{67626E09-5366-4480-8F1E-93FADF50CA15}" = HP MediaSmart Live TV
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
"{6F8EAC65-314D-4D86-9557-BC9312AACCB0}" = Citrix online plug-in (USB)
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{8144262B-25B4-44F6-8204-FCC8EF50179F}" = Citrix online plug-in (DV)
"{82A213BD-B6AA-4281-A2D3-59D51893CC56}" = HP MediaSmart Software Notebook Demo
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8136 8168 8169 Ethernet Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8F65BAF6-D789-4146-91A3-62F9B415EF8A}" = BPDSoftware_Ini
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90F6051D-A69F-4159-9203-7E20430E1056}" = HP MediaSmart SlingPlayer
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95868E9A-0225-4960-8266-99EDBD1CD3FF}" = Mindjet MindManager Pro 7
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175
"{A1570454-ED12-4050-A7AC-9282C7AFB23C}" = Window Shopper
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1)
"{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"{B53E61D7-7C80-40DF-82D2-CF5390D6D20A}" = HP Advisor
"{C1C1C271-2751-4410-80C6-8C78F4C5CF4E}" = 6500_E709_Help_BasicWeb
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Activate Norton Online Backup
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C6CA8874-5F22-4AF0-9BE3-016BF299C536}" = Windows Live Essentials
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}" = Skype Toolbars
"{CEF7211D-CE3A-44C4-B321-D84A2099AE94}" = Comcast Desktop Software (v1.2.0.9)
"{D46D081B-F60E-467E-A7C4-117B70D76731}" = HP Update
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{DF802C05-4660-418c-970C-B988ADB1D316}" = Microsoft Live Search Toolbar
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}" = HP MediaSmart Internet TV
"{E633D396-5188-4E9D-8F6B-BFB8BF3467E8}" = Skype™ 5.1
"{E92D47A1-D27D-430A-8368-0BAFD956507D}" = HP Support Assistant
"{EA74A293-3FAC-4D1B-AE3A-3BD47FADDC20}" = Citrix online plug-in (HDX)
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F1D7AC58-554A-4A58-B784-B61558B1449A}" = QLBCASL
"{F3B912F5-EB57-45AA-B3D1-EB532BCF6EF8}" = HP Setup
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{F9A43C0C-F274-4EC0-B02E-202C15C09C00}" = HP Wireless Assistant
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"ActiveTouchMeetingClient" = WebEx
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"avast" = avast! Free Antivirus
"BitTorrent" = BitTorrent
"CitrixOnlinePluginPackWeb" = Citrix online plug-in - web
"DivX Setup.divx.com" = DivX Setup
"Driver Performer_is1" = Driver Performer
"EPSON Scanner" = EPSON Scan
"Google Chrome" = Google Chrome
"Homepage Protection" = Homepage Protection
"HP Smart Web Printing" = HP Smart Web Printing
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = HP MediaSmart Webcam
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = HP MediaSmart Movie Themes
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}" = HP MediaSmart Live TV
"InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"InstallShield_{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}" = HP MediaSmart Internet TV
"Ken Ward's Zipper_is1" = Ken Ward's Zipper 1.4000
"LiveUpdate" = LiveUpdate 3.3 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"McAfee Security Scan" = McAfee Security Scan Plus
"NSS" = Norton Security Scan
"PDF-XChange 3_is1" = PDF-XChange 3
"Pharos" = Pharos
"PrimoPDF" = PrimoPDF -- by Nitro PDF Software
"Search Toolbar" = Search Toolbar
"SmartDraw VP" = SmartDraw VP
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite_Wave3" = Windows Live Essentials

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"GammonEmpire" = GammonEmpire

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/21/2011 3:58:06 AM | Computer Name = Louise-PC | Source = Application Hang | ID = 1002
Description = The program iTunes.exe version 10.1.2.17 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: f74 Start
Time: 01cc178c2d300d29 Termination Time: 29 Application Path: C:\Program Files (x86)\iTunes\iTunes.exe

Report
Id:

Error - 5/21/2011 4:50:13 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 5/21/2011 4:50:13 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 1108

Error - 5/21/2011 4:50:13 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 1108

Error - 5/21/2011 4:50:14 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 5/21/2011 4:50:14 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 2106

Error - 5/21/2011 4:50:14 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2106

Error - 5/21/2011 4:50:15 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 5/21/2011 4:50:15 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 3136

Error - 5/21/2011 4:50:15 AM | Computer Name = Louise-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 3136

[ Hewlett-Packard Events ]
Error - 1/13/2010 11:47:21 AM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 1/13/2010 11:47:22 AM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 3/10/2010 1:45:45 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 3/10/2010 1:45:45 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 7/18/2010 8:25:26 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 7/25/2010 7:06:50 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 8/10/2010 5:10:29 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 9/11/2010 5:22:22 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\091011052214.xml
File not created by asset agent

Error - 11/6/2010 7:37:30 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\111006073722.xml
File not created by asset agent

Error - 1/8/2011 4:16:45 PM | Computer Name = Louise-PC | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\011108031641.xml
File not created by asset agent

[ System Events ]
Error - 5/31/2011 2:01:11 AM | Computer Name = Louise-PC | Source = Application Popup | ID = 1060
Description = \??\C:\Windows\SysWow64\drivers\RKHit.sys has been blocked from loading
due to incompatibility with this system. Please contact your software vendor for
a compatible version of the driver.

Error - 5/31/2011 3:36:47 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the ShellHWDetection service.

Error - 5/31/2011 7:05:32 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the Netman service.

Error - 5/31/2011 8:20:38 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the lmhosts service.

Error - 5/31/2011 10:07:17 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the ShellHWDetection service.

Error - 5/31/2011 10:27:09 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the Netman service.

Error - 5/31/2011 4:56:40 PM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the ShellHWDetection service.

Error - 6/2/2011 7:23:33 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the Wlansvc service.

Error - 6/2/2011 7:23:57 AM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7034
Description = The Bonjour Service service terminated unexpectedly. It has done
this 1 time(s).

Error - 6/3/2011 2:57:32 PM | Computer Name = Louise-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the Wlansvc service.


< End of report >
  • 0

#5
LoveLouLou

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Thank you so much for your help, maliprog!!
  • 0

#6
maliprog

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Hi LoveLouLou,

Step 1

I see you have two antivirus software installed on your system, AVG and Avast. Please leave only one active on your system and uninstall the other.

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Step 2

Please close all running programs and Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
    O4 - HKLM..\Run: [] File not found
    O4 - HKLM..\Run: [TaskTray] File not found
    O4 - HKCU..\Run: [MediaGet2] C:\Users\Louise\AppData\Local\MediaGet2\mediaget.exe (MediaGet LLC)
    [2010/10/05 23:53:55 | 000,000,582 | ---- | C] () -- C:\Users\Louise\AppData\Roaming\wklnhst.dat
    [2010/05/30 11:45:16 | 000,000,000 | -HSD | M] -- C:\Users\Louise\AppData\Roaming\.#

    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post the fix log it produces in your next reply or you can find it in C:\_OTL\MovedFiles

Step 3

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Step 4

Please don't forget to include these items in your reply:

  • OTL fix log
  • Malwarebytes log
It would be helpful if you could post each log in separate post
  • 0

#7
LoveLouLou

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All processes killed
========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\TaskTray deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\MediaGet2 deleted successfully.
C:\Users\Louise\AppData\Local\MediaGet2\mediaget.exe moved successfully.
C:\Users\Louise\AppData\Roaming\wklnhst.dat moved successfully.
C:\Users\Louise\AppData\Roaming\.# folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Louise
->Temp folder emptied: 2044273575 bytes
->Temporary Internet Files folder emptied: 108378533 bytes
->Java cache emptied: 72434552 bytes
->FireFox cache emptied: 449025373 bytes
->Google Chrome cache emptied: 337696068 bytes
->Flash cache emptied: 2874551 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 54833664 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50727 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 2,927.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default

User: Default User

User: Louise
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.23.0 log created on 06052011_114421

Files\Folders moved on Reboot...
C:\Users\Louise\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
  • 0

#8
LoveLouLou

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Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6775

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/5/2011 11:59:06 AM
mbam-log-2011-06-05 (11-59-06).txt

Scan type: Quick scan
Objects scanned: 163539
Time elapsed: 2 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
  • 0

#9
maliprog

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Hi LoveLouLou,

How is your system now? Any problems?
  • 0

#10
LoveLouLou

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Hey Maliprog,

No more problems starting up! Thank you so much!
  • 0

#11
maliprog

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Hi LoveLouLou,

Your logs and system are clean now. I'm glad we fix up your computer. We need to clean up your PC from programs we used.

Step 1

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end. Remove all other application we used to clean your PC.

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Enable Windows Update
  • Click Start, click Run, type sysdm.cpl, and then press ENTER.
  • Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
  • Click OK button

2. Delete Temp files

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

3. Make Backups of Important Files

Please read this article Home Computer Data Backup.


4. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
  • 0

#12
maliprog

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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