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XP Many Problems HijackDesktop,Display etc, Win32 Palevo HELP PLEASE


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#16
Essexboy

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The uninstaller was corrupted - but now fixed :)

Did you see the VBS download that I added to my last post ?


So how are things now ?
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#17
everythingsm

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Looking much much better. I did follow through with the Taskbar Fix with my last post and MalewareBytes log. Unfornately it didn't seem to fix the prob .. not sure. I'll expalin some small things I've found. These are small I just want to make sure it's not registry or something major later.

1) Toolbar - Quicklaunch add Icons. Example I had Itunes checked but no Icon . I dragged the Itunes Icon into the area and unchecked but it would still stay. This is not a problem for me I just didn't know if something else needed to be fixed in registry etc.
2) When booted up Press start on left and in that listing that pops up the Explorer symbol which is showing the Blue/white Icon when Windows can't read a file. NOt the normal IE8 Icon. It does still work.
3)START- ALL PROGRAMS (some of the folders show empty). When I go to C: PROGRAMS those same files most do have data. Especially the Window folders EXAMPLE WINRAR. I did notice that the address for the Folder in ALL Programs has START UP MENU in thier location. So I remembered I turned off all START UP PROCESS earlier as I typed in MSCONFIG in RUN and checked the box for all of these programs and rebooted. The Folders in ALL PROGRAMS still show empty is that ok ?
4) From the looks of the amount of programs I had listed in START -ALL PROGRAMS the list is 25% less give or take. Is that odd? I was thinking it was because of the XP REPAIR my computer doesn't recongnize these programs until they are run again ? guessing on my part.
5) Does my computer appear to be clean ?? I read that the Palevo could send info(CCards & Banking) to a Hi Jacker. I didn't think my computer would get to this point again so is it safe without a total reformat. Didn't expect your expertise to save the system without a clean install.

Thanks

Edited by everythingsm, 03 June 2011 - 02:11 PM.

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#18
Essexboy

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I am not so savvy with XP anymore as it is a while since I used it ... But if you right click the unusual icons and select properties, does it have a button called change icon ?

I believe we have recovered all that we can from the infection with regards to the start menu, but if you re-install the programmes (over the top of the old) that should reset them

Updating to IE8 will get the IE icons back where they belong

At the moment I can see no further malware on the system - but it is always prudent to change passwords etc.. after an infection just to be sure

I would like you to use the computer normally now and let me know if any other niggles crop up over the rest of today
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#19
everythingsm

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I will update you next week if I see any problems.

??? is the MalwareBytes pay for version worth the investment ? if you have something else to sugggest please do. Is there anything I should have that I don't that would help me avoid this again in todays times ?



Thanks you soooooo soooooo much for your help and knowledge. I have had my share of infections and been scared but solved them by reading sites like geekstogo and using XP Repair. There is nooo way I was getting this fixed without your help. It would've prob gone to my local CPU shop and sat for a week until they contact someone like your site.

I apprecite greatly the time you took helping me and the speed at which you did it. I will be making a donation and unless you can direct me or give me suggestions I will find your PAYPAL Icon and move forward.

Thanks Again
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#20
Essexboy

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Ahh you cannot go untill I give my little spiel :yes:

??? is the MalwareBytes pay for version worth the investment ? if you have something else to sugggest please do. Is there anything I should have that I don't that would help me avoid this again in todays times ?

For a one off lifetime payment MBAM is very good value as a backstop to your Antivirus, a layered defence is always best. Glad to be of assistance and thank you for the donation :)

Subject to no further problems ;)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check

Posted Image


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :unsure:
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#21
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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