[MNWinedude]

I re-installed Windows XP on my Dell Inspiron 530 but now the sound doesn't work, CDs or Internet. Device Manager doesn't list a sound device but I can see RealTek Audio files listed in my backed up documents. Thoughts or suggestions? Thanks.

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Hello MNWinedude.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

Start HERE and download the 3rd driver in the Audio section which should be the Realtek driver. Let me know if it works for you.

[rshaffer61]

Hello MNWinedude.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

Start HERE and download the 3rd driver in the Audio section which should be the Realtek driver. Let me know if it works for you.

[MNWinedude]

Whoah. How'd you do that? You have set a new speed record for computer fixes, my friend. Thank you very much. After the download, the computer shut down and I heard a magical sound I haven't heard in two weeks; the Windows shut down tune. Thank you very much. There may be more trouble in the future so I'll be back.

[rshaffer61]

You are very welcome and I am glad I could help.
Just a word of advice though.
Since you now have the link for the drivers I would suggest downloading all them and when it asks where to save it put it in a folder on your desktop. Rename all the files for the driver it is..IE Video, Sound, Nic, Chipset.
Once you have them all saved in the folder then burn a cd with all the drivers on it. This way you will have them in the future should you ever need them.
Congratulations MNWinedude. for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible

[Vicki_D]

I had the exact same problem. Went to the site you recommended and downloaded Realtek and I have sound!!!! I have been working on this for a week and am so relieved. THANKS!

[rshaffer61]

Thank you Vicki_D for letting us know and I'm glad it worked for you.