My wife clicked on something online she probably shouldn't have and her computer became infected, I believe with trojan FakeAlert. Desktop cleared and all her files, photos, etc. could not be found.
Ran malwarebytes, tdsskiller, iexplore.exe, unhide.exe and was able repair the problem. Or so I thought.
Today, when we click on Internet explore, the following message appears:
"Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Ran all above programs again and no change. Internet access is impossible.
Also in the address bar of our homepage, which would be set to google.com, it reads g/msn.com/uscon/1. Don't know if that has anything to do with it.
Thanks in advance for trying to help me out.