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Removing possible FakeAlert


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#1
Middlegrove

Middlegrove

    Member

  • Member
  • PipPip
  • 67 posts
HI,

My wife clicke on something that I believe allowed trojan onto her computer.

It hid all of her desktop icons as well as all of her files, documents, photos, etc

After running malwarybytes, iExlpore.exe and unhide.exe I seemed to get her computer back to normal.

However, today we can't access the internet. When clicking Internet Explorer, the following message appears:

"Internet Explorer has stopped working correctly. Windows will close the program and notify you if a solution is available." Also, in the address bar of her homepage, where it would normally go directly to google.com,
it has http://g.msn.com/USCON/1

Ran the above mentioned programs, but no success. Still can't access the internet.

Thanks in advance for any help you can give.
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#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,770 posts
Multiple requests for assistance posted...please stick with this topic and wait patiently until a helper is available and or replies to your waiting room topic, thank you.

This topic is now closed.
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