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#91
Middlegrove

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Okay, here's where I am.

After "press any key to continue" I pressed a key and am a screen that looks like this


"Windows Boot Manager"

"Choose an operating system to start, or press TAB to select a tool:
(use the arrow keys to highlight your choice, then press ENTER.)

Windows Setup (EMS enabled)

To specify an advanced option for this choice, press f8

Tools:
Windows memory diagnostic


Now, I can TAB between "Windows Setup EMS Enabled" and "Windows Memory Diagnostic" and choose one or I can hit f8. Suggestion?
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#92
Render

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Select Windows Setup (EMS enabled) and then press Enter key on your keyboard. Setup procedure then should start.
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#93
Middlegrove

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Okay, Windows is loading files. I will now follow the instructions in your link for a clean install. Will keep you posted. Thank you again.
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#94
Render

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OK. Fingers crossed.:)
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#95
Middlegrove

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Quick question. What hard drive or partition do I want to intall windows 7 on?

Disk 0 Partition 1 SIZE: 39.0 MB FREE SPACE: 30.0 TYPE: OEM(reserved)

Disk 0 Partition 2: RECOVERY SIZE: 14.6 GB FREE SPACE: 9.7 GB TYPE: System

Disk 0 Partition 3 SIZE: 218.2 GB FREE SPACE: 217.5 GB TYPE: Primary
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#96
Middlegrove

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I'm assuming Partition 3...
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#97
Render

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As you backed up all your valuable data I recommend you to click on Drive options (advanced) and then delete all three partitions. You will get then one unpartitioned partition. Then install operating system on this partition.
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#98
Middlegrove

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Okay, so I deleted all three partitions. clicked "next."

Installation began. computer rebooted and I started back at the "install now" for Windows 7.

Now when I get to the screen asking me "Where do you want to install Windows" there are now two options:



Disk 0 Partition 1: System Reserved TOTAL SIZE: 100.0 MB FREE SPACE: 71.0 MB TYPE: System

Disk 0 Partition 2: TOTAL SIZE: 232.8 GB FREE SPACE: 225.1 GB TYPE: Primary



Should I delete these, as well? The only other options are "refresh," "format" and "load driver."

Or do I just press "Next"
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#99
Render

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No. You should reboot your laptop from hard disk this time. So now cancel installation and reboot from hard disk (don't press any key and laptop should boot from hard disk).Then follow further installation instructions.
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#100
Middlegrove

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Render,

Done. Reinstalled Windows 7. Internet connectivity is back. Thank you for your help and your patience.

BTW, what antivirus software would you recommend being that McAfee did such a great job?
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#101
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I'm glad to hear that your computer is up and running.

For antivirus program I would recommend you Microsoft Security Essentials. Please install it as soon as possible.

For antispyware program I would recommend you Malwarebytes Anti-Malware. Please run a scan on regular basis, let's say once per week.

Updates for Windows - One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically.

How to turn on Automatic Updates for Windows:

Updates for other installed software

A common attack method for hacking attempts and malware installs is to exploit known vulnerabilities in programs that are commonly installed on a person's computer. These vulnerabilities could allow a remote user or malware developer to install malware, keyloggers, and backdoors on to your computer without your knowledge or permission.
Some of the programs that are commonly exploited include Adobe Shockwave, Adobe Reader, Sun Java, Adobe Flash, and even Windows itself. Therefore it is crucial that everyone remain vigilant as to when a security vulnerability is found in our installed programs and to update it when a security update is released. Unfortunately, no one has the time to stay on top of these updates, which can happen frequently.

I highly recommend you to install Secunia Personal Software Inspector (PSI) that can be used to scan your computer for known vulnerable programs, provide information on the vulnerability, and provide a location to an update for the vulnerable program. A tutorial on how to use Secunia Personal Software Inspector (PSI) can be found here: Keep Software Updated with Secunia PSI.

Web Browsers - Picking the right internet browser is very important. You need to find one that suits your needs but that is also safe. All browsers listed below are far more secure than Internet Explorer, immune to almost all known browser hijackers, and also have the best built-in pop up blockers.

Although, if you prefer staying with Internet Explorer I highly recommend you do this :

Make Internet Explorer more secure:
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the options Download signed and unsigned ActiveX controls to Prompt, and Initialize and Script ActiveX controls not marked as safe to Disable.
  • Next click OK, then Apply button and then OK to exit the Internet Properties page.

Tips to protect yourself against malware and reduce the potential for re-infection:

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#102
Render

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Hi,

How is your computer running now? Any problems?
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#103
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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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