[turkeestalker]

Maliprog,
I downloaded the zip, and ran it as you asked, however system restore still fails to open and windows displays the same message.
How would I go about using the disc to repair it?

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Let's try this:

• Go to Start then Run...
• write in box:
  

  rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf

• If the Files Needed dialog box appears, click Browse... button and point to the i386 folder on the Windows XP CD.

[maliprog]

Let's try this:

• Go to Start then Run...
• write in box:
  

  rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf

• If the Files Needed dialog box appears, click Browse... button and point to the i386 folder on the Windows XP CD.

[turkeestalker]

Done, yet same message received when navigating to system restore.

[maliprog]

We will try to start your System Restore service now. Test it after this step.

Please close all running programs and Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Files
  net start srservice /c
  
  

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post the fix log it produces in your next reply or you can find it in C:\_OTL\MovedFiles

[turkeestalker]

========== OTL ==========
========== FILES ==========
< net start srservice /c >
C:\Documents and Settings\JDA.MINE\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\JDA.MINE\Desktop\cmd.txt deleted successfully.

OTL by OldTimer - Version 3.2.23.0 log created on 06062011_154106

[maliprog]

Any luck? Does System Restore works now?

[turkeestalker]

Unfortunately no.

[maliprog]

We are going to run System File Checker, to make sure all of your protected files are not corrupt. The scan will automatically replace any corrupt files that it finds. Insert your Windows XP instalation disk.

Click Start then Run...
At the prompt type sfc /scannow

Please note that there is a single space between sfc and /scannow.

Typing this will start the program, and a box should appear telling you how much longer the process should take.

[turkeestalker]

Well, it did run its process, but kept asking for me to hit the retry button. However the progress bar did show that the program ran and completed. Restore still displays the same message.

[maliprog]

Let's do on more scan. In meanwhile I'll try to find out what is wrong with your system.

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan
On the first tab select all elements down to Computer and then select start scan
Confirm deletion to all infection AVP finds
Once it has finished select report and post that.

Do not close AVPTool or it will self uninstall, if it does uninstall - then just rerun the setup file on your desktop

[turkeestalker]

Maliprog,
I'm back to work today so it will be this evening before I can get back into this. Here is the report you asked for.

Autoscan: completed 8 minutes ago (events: 2, objects: 192174, time: 00:54:41)
6/7/2011 4:33:55 AM Task started
6/7/2011 5:28:37 AM Task completed

[maliprog]

Can you disable System restore?

Left click on My Computer then choose Properties.
Click on System restore tab and uncheck Turn off System Restore on all drives
click on OK button and restart your system.

Did you manage to disable it?

[turkeestalker]

No. I tried to do as you ask, but it tells me that system restore encountered a problem trying to enable/disable on one or more drives, restart the machine and try again.

[maliprog]

Let's try to do it manually.

Step 1

Please close all running programs and Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Reg
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
  "DisableSR"=dword:00000001
  
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sr]
  "Start"=dword:00000004
  
  :Commands
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post the fix log it produces in your next reply or you can find it in C:\_OTL\MovedFiles

Step 2

Please go to THIS PAGE and clean all restore point as described there.

Restart your system now.

Step 3

At this point your System Restore should be disabled (please confirm this). Try to enable it now and if all went fine you should have your system restore enabled now.

[turkeestalker]

Everything went as described, yet when trying to enable system restore, the message said that a problem was encountered and it remains disabled. Here is the OTL log from the scan.

========== OTL ==========
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore\\"DisableSR"|dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sr\\"Start"|dword:00000004 /E : value set successfully!
========== COMMANDS ==========

OTL by OldTimer - Version 3.2.23.0 log created on 06082011_043851