Problems after virus removal
Started by
18928
, Jun 04 2011 08:33 PM
#31
Posted 13 June 2011 - 02:16 PM
#32
Posted 13 June 2011 - 02:34 PM
OK. So you have Windows 7 Professional 32 bit without Service pack 1?
#33
Posted 13 June 2011 - 02:36 PM
I think so. I don't know what is service pack
#34
Posted 13 June 2011 - 02:58 PM
OK. Please follow the steps below:
When back in Windows please repeat sfc scan as follow:
Go to Start > All Programs > Accessories
Right click Command Prompt and select Run as administrator
When the prompt opens type the following bolded text and press enter
sfc /scannow (Note: There is a space between sfc and /scannow)
On completion reboot
Let me know the results.
- Please download attached file autochk.zip to your desktop. autochk.zip 239.95KB 89 downloads
- Then unzip it by right click on it then select and click Extract All...
- Click on Extract button.
- Inside folder autochk on your desktop should be now file autochk.exe.
- Now open Windows Explorer and navigate to C:\windows\system32\autochk.exe
- Rename this file from autochk.exe to autochk.exe.old.
- Now copy autochk.exe from folder autochk on your desktop to C:\windows\system32\ folder.
- Reboot.
When back in Windows please repeat sfc scan as follow:
Go to Start > All Programs > Accessories
Right click Command Prompt and select Run as administrator
When the prompt opens type the following bolded text and press enter
sfc /scannow (Note: There is a space between sfc and /scannow)
On completion reboot
Let me know the results.
#35
Posted 13 June 2011 - 04:52 PM
I got the autochk file, but when I go on it, message pops up :
The C:/Users/asta/Desktop/autochk.exe application cannot be run in Win32 mode
The C:/Users/asta/Desktop/autochk.exe application cannot be run in Win32 mode
#36
Posted 13 June 2011 - 04:59 PM
Hi,
And why are you running this file? Just follow the steps above and put it in appropriate folder.
And why are you running this file? Just follow the steps above and put it in appropriate folder.
#37
Posted 13 June 2011 - 05:24 PM
Sorry, did everything.Results are the same ( corrupted files unable to remove...)
#39
Posted 13 June 2011 - 05:35 PM
#40
Posted 13 June 2011 - 06:11 PM
Hi,
Currently I have a big problems with posting further instructions from my computer.
Currently I have a big problems with posting further instructions from my computer.
#41
Posted 13 June 2011 - 06:30 PM
Try with this now:
- Please download attached file Windows6.1-KB975778-x86.zip to your desktop. Windows6.1-KB975778-x86.zip 376.94KB 86 downloads
- Unzip it by right clicking on it and select Extract All... and then click on Extract button.
- Then go into Windows6.1-KB975778-x86 folder and run Windows6.1-KB975778-x86.msu by double click on it.
- Follow installation instruction to install it.
#42
Posted 13 June 2011 - 07:19 PM
Can't open it. Message:"Installer encountered an error:0xc80003f3"
#43
Posted 13 June 2011 - 07:23 PM
Hi Render, I installed it after clicking on it multiple times.
#44
Posted 14 June 2011 - 10:52 AM
Hi,
OK. Please do this now:
OK. Please do this now:
- Double-click SystemLook.exe to run it.
- Copy the content of the following codebox into the main textfield:
:filefind autochk.exe explorer.exe winlogon.exe userinit.exe svchost.exe
- Click the Look button to start the scan.
- When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
#45
Posted 14 June 2011 - 12:41 PM
SystemLook 04.09.10 by jpshortstuff
Log created at 14:34 on 14/06/2011 by asta
Administrator - Elevation successful
========== filefind ==========
Searching for "autochk.exe "
C:\Windows\System32\autochk.exe --a---- 668160 bytes [01:22 14/06/2011] [07:17 01/10/2009] 2632B7125E0730E019532CFCFFFFBFC0
C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7600.16385_none_e1ca436d2314b860\autochk.exe --a---- 668160 bytes [23:15 13/07/2009] [01:14 14/07/2009] 96EFF14A4D0B23EAEB84170D774BC3F8
C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7600.20538_none_e28cf2983c0715a1\autochk.exe --a---- 668160 bytes [01:22 14/06/2011] [07:17 01/10/2009] 2632B7125E0730E019532CFCFFFFBFC0
Searching for "explorer.exe "
C:\Windows\explorer.exe --a---- 2614784 bytes [22:53 26/04/2011] [05:33 26/02/2011] 2AF58D15EDC06EC6FDACCE1F19482BBF
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_518afd35db100430\explorer.exe --a---- 2613248 bytes [23:41 13/07/2009] [01:14 14/07/2009] 15BC38A7492BEFE831966ADB477CF76F
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_51e07e31dad00878\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] B95EEB0F4E5EFBF1038A35B3351CF047
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16434_none_51c00e6ddae85c4b\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] FC89FACA0473641CB625EDA9277D0885
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_51a66d6ddafc2ed1\explorer.exe --a---- 2614272 bytes [02:44 26/06/2010] [02:44 26/06/2010] 2626FC9755BE22F805D3CFA0CE3EE727
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16768_none_51a3a583dafd0cef\explorer.exe --a---- 2614784 bytes [22:53 26/04/2011] [05:33 26/02/2011] 2AF58D15EDC06EC6FDACCE1F19482BBF
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_526619d4f3f142e6\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] 9FF6C4C91A3711C0A3B18F87B08B518D
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20542_none_523cdab8f40fe558\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] 00B0358734CAA32C39D181FE6916B178
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_52283b2af41f3691\explorer.exe --a---- 2614272 bytes [02:44 26/06/2010] [02:44 26/06/2010] C76153C7ECA00FA852BB0C193378F917
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20910_none_525b5180f3f95373\explorer.exe --a---- 2614784 bytes [22:53 26/04/2011] [05:51 26/02/2011] 255CF508D7CFB10E0794D6AC93280BD8
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_5389023fd8245f84\explorer.exe --a---- 2616320 bytes [22:53 26/04/2011] [05:30 25/02/2011] 8B88EBBB05A0E56B7DCC708498C02B3E
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_54149f9ef14031fc\explorer.exe --a---- 2616320 bytes [22:53 26/04/2011] [05:19 26/02/2011] 0FB9C74046656D1579A64660AD67B746
Searching for "winlogon.exe "
C:\Windows\System32\winlogon.exe --a---- 285696 bytes [02:44 26/06/2010] [02:44 26/06/2010] 37CDB7E72EB66BA85A87CBE37E7F03FD
C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_6f99573a36451166\winlogon.exe --a---- 285696 bytes [23:37 13/07/2009] [01:14 14/07/2009] 8EC6A4AB12B8F3759E21F8E3A388F2CF
C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_6fc699643622d177\winlogon.exe --a---- 285696 bytes [02:44 26/06/2010] [02:44 26/06/2010] 37CDB7E72EB66BA85A87CBE37E7F03FD
C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_703394514f56f7c2\winlogon.exe --a---- 285696 bytes [02:44 26/06/2010] [02:44 26/06/2010] 3BABE6767C78FBF5FB8435FEED187F30
Searching for "userinit.exe "
C:\Windows\System32\userinit.exe --a---- 26112 bytes [23:34 13/07/2009] [01:14 14/07/2009] 6DE80F60D7DE9CE6B8C2DDFDF79EF175
C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe --a---- 26112 bytes [23:34 13/07/2009] [01:14 14/07/2009] 6DE80F60D7DE9CE6B8C2DDFDF79EF175
Searching for "svchost.exe"
C:\Windows\System32\svchost.exe --a---- 20992 bytes [23:19 13/07/2009] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866
C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe --a---- 20992 bytes [23:19 13/07/2009] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866
-= EOF =-
Log created at 14:34 on 14/06/2011 by asta
Administrator - Elevation successful
========== filefind ==========
Searching for "autochk.exe "
C:\Windows\System32\autochk.exe --a---- 668160 bytes [01:22 14/06/2011] [07:17 01/10/2009] 2632B7125E0730E019532CFCFFFFBFC0
C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7600.16385_none_e1ca436d2314b860\autochk.exe --a---- 668160 bytes [23:15 13/07/2009] [01:14 14/07/2009] 96EFF14A4D0B23EAEB84170D774BC3F8
C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7600.20538_none_e28cf2983c0715a1\autochk.exe --a---- 668160 bytes [01:22 14/06/2011] [07:17 01/10/2009] 2632B7125E0730E019532CFCFFFFBFC0
Searching for "explorer.exe "
C:\Windows\explorer.exe --a---- 2614784 bytes [22:53 26/04/2011] [05:33 26/02/2011] 2AF58D15EDC06EC6FDACCE1F19482BBF
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_518afd35db100430\explorer.exe --a---- 2613248 bytes [23:41 13/07/2009] [01:14 14/07/2009] 15BC38A7492BEFE831966ADB477CF76F
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_51e07e31dad00878\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] B95EEB0F4E5EFBF1038A35B3351CF047
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16434_none_51c00e6ddae85c4b\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] FC89FACA0473641CB625EDA9277D0885
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_51a66d6ddafc2ed1\explorer.exe --a---- 2614272 bytes [02:44 26/06/2010] [02:44 26/06/2010] 2626FC9755BE22F805D3CFA0CE3EE727
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16768_none_51a3a583dafd0cef\explorer.exe --a---- 2614784 bytes [22:53 26/04/2011] [05:33 26/02/2011] 2AF58D15EDC06EC6FDACCE1F19482BBF
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_526619d4f3f142e6\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] 9FF6C4C91A3711C0A3B18F87B08B518D
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20542_none_523cdab8f40fe558\explorer.exe --a---- 2613248 bytes [02:44 26/06/2010] [02:44 26/06/2010] 00B0358734CAA32C39D181FE6916B178
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_52283b2af41f3691\explorer.exe --a---- 2614272 bytes [02:44 26/06/2010] [02:44 26/06/2010] C76153C7ECA00FA852BB0C193378F917
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20910_none_525b5180f3f95373\explorer.exe --a---- 2614784 bytes [22:53 26/04/2011] [05:51 26/02/2011] 255CF508D7CFB10E0794D6AC93280BD8
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_5389023fd8245f84\explorer.exe --a---- 2616320 bytes [22:53 26/04/2011] [05:30 25/02/2011] 8B88EBBB05A0E56B7DCC708498C02B3E
C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_54149f9ef14031fc\explorer.exe --a---- 2616320 bytes [22:53 26/04/2011] [05:19 26/02/2011] 0FB9C74046656D1579A64660AD67B746
Searching for "winlogon.exe "
C:\Windows\System32\winlogon.exe --a---- 285696 bytes [02:44 26/06/2010] [02:44 26/06/2010] 37CDB7E72EB66BA85A87CBE37E7F03FD
C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_6f99573a36451166\winlogon.exe --a---- 285696 bytes [23:37 13/07/2009] [01:14 14/07/2009] 8EC6A4AB12B8F3759E21F8E3A388F2CF
C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_6fc699643622d177\winlogon.exe --a---- 285696 bytes [02:44 26/06/2010] [02:44 26/06/2010] 37CDB7E72EB66BA85A87CBE37E7F03FD
C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_703394514f56f7c2\winlogon.exe --a---- 285696 bytes [02:44 26/06/2010] [02:44 26/06/2010] 3BABE6767C78FBF5FB8435FEED187F30
Searching for "userinit.exe "
C:\Windows\System32\userinit.exe --a---- 26112 bytes [23:34 13/07/2009] [01:14 14/07/2009] 6DE80F60D7DE9CE6B8C2DDFDF79EF175
C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe --a---- 26112 bytes [23:34 13/07/2009] [01:14 14/07/2009] 6DE80F60D7DE9CE6B8C2DDFDF79EF175
Searching for "svchost.exe"
C:\Windows\System32\svchost.exe --a---- 20992 bytes [23:19 13/07/2009] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866
C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe --a---- 20992 bytes [23:19 13/07/2009] [01:14 14/07/2009] 54A47F6B5E09A77E61649109C6A08866
-= EOF =-
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