The error that I got states:
We're sorry that you cannot access the alternate email address or mobile number you provided for your account. Would you like to try another email address or mobile number?
Please return on June 07, 2011, after 19:22 EDT, when you will be able to reset your password by answering the secret question you chose for your account. Why must I wait?
I click why must I wait and I realize I had to wait due to me not accessing my mail account in a long time states here:
You haven't accessed your account in some time
If it's the latter, you will be asked to wait 24 hours before you can attempt to recover your account using your secret questions.
The Problem....I access this account almost every day sometimes twice a day or more. So I figured OK I will wait until 24 hours is up I waited a day or two just to test it and it stills gives me the error. I also got a message stating:
For security reasons, the option to reset your password via secret question will expire on June 13, 2011, at 07:22 pm EDT.
I do not why this is so...then today after 4 days or so I did a test again and the same things appears.
Therefore, I am wondering if anyone else is having this problem besides me or is something wrong on my end?