[Gunnie]

Here is my HiJackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 10:37:43 PM, on 8/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Office mouse\1.1\moffice.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\documents and settings\kimberly angel\local settings\temp\Ume.exe
C:\documents and settings\kimberly angel\local settings\temp\aVhMw1ugw.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\United Devices\UD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sprint Virtual Assistant\bin\mpbtn.exe
C:\Program Files\Zango\zango.exe
C:\Program Files\United Devices\ud_7174683.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\United Devices\ud_7174683_0.dir\ud_ligfit_Release.exe
c:\documents and settings\kimberly angel\local settings\temp\aNaro0Yk.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kimberly Angel\Local Settings\Temporary Internet Files\Content.IE5\CPQF4TI7\HijackThis19802[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.myfunstart.com/index.cfm?pc=bdhp
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-D6F5-F66EA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsbikd.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Ume] C:\documents and settings\kimberly angel\local settings\temp\Ume.exe
O4 - HKLM\..\Run: [aVhMw1ugw] C:\documents and settings\kimberly angel\local settings\temp\aVhMw1ugw.exe
O4 - HKLM\..\Run: [zango] c:\program files\zango\zango.exe
O4 - HKLM\..\Run: [aNaro0Yk] c:\documents and settings\kimberly angel\local settings\temp\aNaro0Yk.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [lexlmpm339p.exe] "C:\WINDOWS\System32\lexlmpm339p.exe"
O4 - Startup: ezStub.exe
O4 - Startup: initial.cfg
O4 - Startup: mprocessor.exe
O4 - Startup: peeimp.exe
O4 - Startup: server[1].exe
O4 - Startup: setup203-bikinidesk.exe
O4 - Startup: setup_BikiniDesk_bundle.exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Startup: zangoaxinstaller.exe
O4 - Global Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {E6A8B81E-C39C-4551-9071-8ACD7C4668EC} - (no file) (HKCU)
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.imagestat...ab?ver=1,1,0,32
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.side...00719/sb028.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell...t/TLIEFlash.CAB
O16 - DPF: {99410CDE-6F16-42CE-9D49-3807F78F0287} (ZangoInstaller Class) - http://www.zango.com...goinstaller.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,19/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O20 - AppInit_DLLs: C:\WINDOWS\System32\TERMMGR139h.dll

My home page keeps getting changed to this, and a desktop icon called zango keeps popping up after I restart my computer eventhough I uninstall it. Need help please!

[Advertisements]

Ditto, I just saw your post about what to do with HiJackThis posts, and I wanted to add that I ran spybot, ad-aware, and AVG before posting. I have also recently been infected with a virus which is currently in the vault. Everytime I run Ad-aware, it tells me I have a virus in my computer. I also get error messages when I restart my pc saying components are missing. I will have to talk about that more later. Just thought this might help you diagnose my problem. You guys are great!

[Gunnie]

Ditto, I just saw your post about what to do with HiJackThis posts, and I wanted to add that I ran spybot, ad-aware, and AVG before posting. I have also recently been infected with a virus which is currently in the vault. Everytime I run Ad-aware, it tells me I have a virus in my computer. I also get error messages when I restart my pc saying components are missing. I will have to talk about that more later. Just thought this might help you diagnose my problem. You guys are great!

[ditto]

Hey gunnie,

Thanks for letting me know about your previous work. Let's try and fix the log to see if that'll help. Ok lets go!

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.myfunstart.com/index.cfm?pc=bdhp
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Ume] C:\documents and settings\kimberly angel\local settings\temp\Ume.exe
O4 - HKLM\..\Run: [aVhMw1ugw] C:\documents and settings\kimberly angel\local settings\temp\aVhMw1ugw.exe
O4 - HKLM\..\Run: [zango] c:\program files\zango\zango.exe
O4 - HKLM\..\Run: [aNaro0Yk] c:\documents and settings\kimberly angel\local settings\temp\aNaro0Yk.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - Startup: ezStub.exe
O4 - Startup: initial.cfg
O4 - Startup: mprocessor.exe
O4 - Startup: peeimp.exe
O4 - Startup: server[1].exe
O4 - Startup: setup203-bikinidesk.exe
O4 - Startup: setup_BikiniDesk_bundle.exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Startup: zangoaxinstaller.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O16 - DPF: {99410CDE-6F16-42CE-9D49-3807F78F0287} (ZangoInstaller Class) - http://www.zango.com...goinstaller.cab
09 - Extra button: (no name) - {E6A8B81E-C39C-4551-9071-8ACD7C4668EC} - (no file) (HKCU)



Please go to start->control panel. then click on add/remove programs and remove zongo.

If its no there, then reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

c:\program files\zango<--- folder
C:\Program Files\Common files\updater<----folder


Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.


Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working.

ditto

[Gunnie]

Ditto,
One question before I start fixing stuff. I noticed one of the things on the list is UD Agent. If I click to fix that, will it remove it from my computer. That is part of that www.grid.org stuff for cancer research. Can I keep that?

[admin]

One question before I start fixing stuff. I noticed one of the things on the list is UD Agent. If I click to fix that, will it remove it from my computer.

Yes, it would remove it. If it's a program you wish to keep, just leave it alone.

[Gunnie]

Okay, here is my HiJackThis log after cleaning it up:

Logfile of HijackThis v1.98.2
Scan saved at 10:53:25 PM, on 8/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Office mouse\1.1\moffice.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Sprint Virtual Assistant\bin\mpbtn.exe
C:\Program Files\United Devices\UD.EXE
C:\Program Files\United Devices\ud_7174683.exe
C:\Program Files\United Devices\ud_7174683_0.dir\ud_ligfit_Release.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kimberly Angel\Local Settings\Temporary Internet Files\Content.IE5\GJY0V4H1\HijackThis19802[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hbo.com/s...category0_show0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-D6F5-F66EA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsbikd.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [IEDriver] C:\WINDOWS\System32\IEDriver\IEDriver.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [lexlmpm339p.exe] "C:\WINDOWS\System32\lexlmpm339p.exe"
O4 - Startup: data.dat
O4 - Startup: first.awp
O4 - Startup: initial.cfg
O4 - Startup: main.cfg
O4 - Startup: mprocessor.exe
O4 - Startup: second.awp
O4 - Startup: server[1].exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Global Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {BB397663-56E1-49B4-80D5-8E6E348BF19A} - (no file) (HKCU)
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.imagestat...ab?ver=1,1,0,32
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.side...00719/sb028.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell...t/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,19/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O20 - AppInit_DLLs: C:\WINDOWS\System32\TERMMGR139h.dll

I am also getting "Windows cannot open this file: second.awp at start up.

[admin]

Mosaic1 has created a bat file that should help us, download it from here.
http://computercops....ownload&id=1183

A few setup items first we need to do, make sure you can view all hidden files and folders, use this link for help.
http://www.xtra.co.n...1916458,00.html

Next, review this article How to take ownership of a file or folder in Windows XP

Sign Off the Internet and Stay Off Until All Steps Are Finished

Extract the batch file (hiving.bat) and run it. If you have script blocking enabled you will get a warning. Please allow this to run. The script is just producing a message box. Double click on the batch to run it. After a reboot the super hidden nasty file will no longer be loaded and will be visible.

Restart into Safe mode and find this file:
C:\WINDOWS\System32\TERMMGR139h.dll

Right click on the file and choose properties.
Use the security tab on .dll and take ownership.
Change the 'everyone special' to
'you> with Admin rights-> FULL control
Then try to delete it, if that fails try to rename
it first to different name+ext.
Example:
ctl.dll>bleh.txt
bleh.txt > badfile.111

Once you have successfully deleted the file restart into Regular Windows mode.

Run CWShredder immediately. Press the 'Fix' button to clean.

Run Ad-aware
Restart.

Report back if you're successful or not.

[Gunnie]

When I downloaded the bat file, this is what I got: Working

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows


Error: The system was unable to find the specified registry key or value

[admin]

Can you complete the next part?

Restart into Safe mode and find this file:
C:\WINDOWS\System32\TERMMGR139h.dll

Right click on the file and choose properties.
Use the security tab on .dll and take ownership.
Change the 'everyone special' to
'you> with Admin rights-> FULL control
Then try to delete it, if that fails try to rename
it first to different name+ext.
Example:
ctl.dll>bleh.txt
bleh.txt > badfile.111

Once you have successfully deleted the file restart into Regular Windows mode.

Run CWShredder immediately. Press the 'Fix' button to clean.

[Gunnie]

Okay, I deleted the C:\WINDOWS\System32\TERMMGR139h.dll file. I didn't have to take ownership. I already had control and simply deleted it. I restarted and ran CWShredder, fixed everything and ran Ad-Aware. At start up, I get these messages:

"Windows cannot op this file":

initial.cfg
main.cfg
second.awp
first.awp

You are attempting to open a file of type "(.dat)
These files are used by the operating system and by various programs. Editing or modifying them could damage your system. If you still want to open the file, click open with, otherwise, click cancel. I have been clicking cancel.

What should I do about all this?

[Gunnie]

I forgot to also tell you that when I run AVG, it says I still have 3 infected files on my hard drive.

[admin]

Let's see a fresh Hijack This log.

[Gunnie]

Okay, here it is:

Logfile of HijackThis v1.98.2
Scan saved at 10:17:10 AM, on 8/22/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Office mouse\1.1\moffice.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Documents and Settings\Kimberly Angel\Start Menu\Programs\Startup\mprocessor.exe
C:\Program Files\United Devices\UD.EXE
C:\Program Files\United Devices\ud_7174683.exe
C:\Program Files\United Devices\ud_7174683_0.dir\ud_ligfit_Release.exe
C:\Program Files\Sprint Virtual Assistant\bin\mpbtn.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kimberly Angel\Local Settings\Temporary Internet Files\Content.IE5\CPQF4TI7\HijackThis19802[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hbo.com/s...category0_show0
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-D6F5-F66EA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsbikd.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [lexlmpm339p.exe] "C:\WINDOWS\System32\lexlmpm339p.exe"
O4 - Startup: data.dat
O4 - Startup: first.awp
O4 - Startup: initial.cfg
O4 - Startup: main.cfg
O4 - Startup: mprocessor.exe
O4 - Startup: second.awp
O4 - Startup: server[1].exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Global Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {BB397663-56E1-49B4-80D5-8E6E348BF19A} - (no file) (HKCU)
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.imagestat...ab?ver=1,1,0,32
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.side...00719/sb028.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell...t/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,19/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O20 - AppInit_DLLs: C:\WINDOWS\System32\KBDPO813n.dll

[admin]

I just noticed from your other post you've installed SP2. I'm suspecting that's why this fix doesn't work. I'm going to have to look into this further and get back to you.

[Gunnie]

Here is another HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 9:40:43 PM, on 8/29/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Office mouse\1.1\moffice.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Office mouse\1.1\MOUSE32A.DAT
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Sprint Virtual Assistant\bin\mpbtn.exe
C:\Program Files\United Devices\UD.EXE
C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\United Devices\ud_7174683.exe
C:\Program Files\United Devices\ud_7174683_0.dir\ud_ligfit_Release.exe
C:\DOCUME~1\KIMBER~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-D6F5-F66EA787AD2D} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office mouse\1.1\moffice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [lexlmpm339p.exe] "C:\WINDOWS\System32\lexlmpm339p.exe"
O4 - Startup: data.dat
O4 - Startup: first.awp
O4 - Startup: initial.cfg
O4 - Startup: main.cfg
O4 - Startup: mprocessor.exe
O4 - Startup: second.awp
O4 - Startup: server[1].exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Global Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {BB397663-56E1-49B4-80D5-8E6E348BF19A} - (no file) (HKCU)
O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.imagestat...ab?ver=1,1,0,32
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.side...00719/sb028.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell...t/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,19/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{2D0D0DA9-20C8-4B9F-8DAB-010E8F89A158}: NameServer = 204.117.214.10,199.2.252.10
O20 - AppInit_DLLs: C:\WINDOWS\System32\KBDPO813n.dll


I am also running into email problems and have been trying to try and fix that problem also in another thread, but am having difficulty following the directions.

email problems

I'm sure they are connected in some way, so I thought the info in the other thread might help you assess my problems better.