Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

another issue


  • Please log in to reply

#1
pleasehelpme112

pleasehelpme112

    Member

  • Member
  • PipPip
  • 10 posts
i posted here about an issue before and got some good help. the problem im having now is when i try to put my computer in sleep or hibernate it just stays on and the screen goes black. eventually it shuts down by itself after 15-20 minutes. when i turn the computer on it says ive had a bluescreen error. my laptop is a gateway nv78. forgot to mention it does not happen every time sometimes it goes into sleep or hibernate mode and works fine other times i have this problem.

060911-16317-01.dmp
crash time 6/9/2011 2:25:20 PM
bug check string DRIVER_POWER_STATE_FAILURE
bug check code 0x0000009f
parameter 1 00000000`00000003
parameter 2 fffffa80`04692060
parameter 3 fffff800`044314d8
parameter 4 fffffa80`07537b10
caused by driver ntoskrnl.exe
caused by address ntoskrnl.exe+7fd00
file description NT Kernal & System
product name Microsoft Windows Operating System
company Micrsoft Corporation
file version 6.1.7601.17592(win7sp1_grd.110408-1631)
processor x64
crash address ntoskrnl.exe+7fd00
full pathC:\Windows\MiniDump\060911-16317-01.dmp
processors count 2
major version 15
minor version 7601
dump file size 884,504

Edited by pleasehelpme112, 09 June 2011 - 12:51 PM.

  • 0

Advertisements


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
A 9F error indicates the following:

A driver is in an inconsistent or invalid power state. Typically occurs during events that involve power state transitions, such as shutting down, or moving into or out of standby or hibernate mode.


I would first suggest you check your power savings settings to see what they are.
  • 0

#3
pleasehelpme112

pleasehelpme112

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
do you mean where it says balanced, power saver, or high performance? because i have it on balanced.
  • 0

#4
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Yep I also would not use hibernation because I have seen in so many cases where it causes more problems thne it is worth using.
The error shows that a driver is not stopping correctly because of a power issue which may be when your system goes into hibernation mode.. I would suggest a simple screen saver and if you are not going to be at your system for a extended period then shutting it down would be better. Also does this happen if you are connected to power or if you are on battery?
  • 0

#5
pleasehelpme112

pleasehelpme112

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
im almost always connected to power and the only time i really use these modes is if im in the middle of watching a movie and dont wanna shut my computer off and have to wait for it to buffer up to that point.

Edited by pleasehelpme112, 09 June 2011 - 01:49 PM.

  • 0

#6
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Try turning off hibernation and using just a screen saver. Does the issue happen then?
  • 0

#7
pleasehelpme112

pleasehelpme112

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
theres no problem when using a screen saver so should i just leave it on that even if im gonna be gone for a while/sleep?
  • 0

#8
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Sleep I would say shut it down. Laptops differ from a desktop that I would not suggest leaving them turned on overnight per say.
Being gone say for a hour or so I see no problem with it.
  • 0

#9
pleasehelpme112

pleasehelpme112

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
ok thank you again for the help.
  • 0

#10
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Try it for a day and let me know how it works. :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP