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Realtek Ethernet Controller driver problem


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#1
dmproske

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I recently built a system using a MSI Z68MA-ED55 B3 mainboard. It uses Realtek onboard Ethernet. System is running Win7 64 Home. System runs flawlessly except at random times (every few days) the ethernet controller driver will crash causing the system to not see a connection to my wired router. I have to reinstall the driver to get things going again. This is my wifes PC and she is not happy.

What could be causing this issue? I am thinking it could be windows update installing a update causing the driver to crash, but it hasnt updated in a couple days. I will turn automatic updates off and see what that does.
Thanks in advance
Dave
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#2
rshaffer61

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Go HERE and get the driver named Realtek PCI-E Ethernet Drivers with the release date of 2011-06-02
May be newer then the driver you have. Let us know if it resolves the issue.
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#3
Digerati

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Also, Ethernet cables are cheap and not very robust - they do not withstand being yanked and tripped over very well. I would try another cable just to eliminate that from the equation. You may also try a different port on your Ethernet switch (probably integrated with your router).

Also, if you recently had different computer attached to your network, and you wife's machine was off-line at the time, the different computer may have snagged the same IP address causing conflicts next time the wife connects. To resolve this, reset your network by powering off the computers completely - that is, shutdown and unplug from the wall or, if equipped, set master power switch on back of PSU to off (0). Then turn the router on, let the lights settle down, then each computer one at a time.
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#4
rshaffer61

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Are you still having problems with your issue?
It has been 25 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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