[Annamarie]

Hello: I appreciate your help. I just don’t know what to do. Saturday night when I turned my computer on I got a message saying I had been attacked. The next thing that happened was that I couldn’t go online or get emails. When I tried to shut it off it would not let me so I had to turn off. I need to explain that my Kapersky antivirus started giving me messages that I had 12 days left and needed to upgrade. It was not giving me the protection service I paid for. I had to do a recovery because Kapersky would start saying recovery, 10, 9, etc. I installed Avast to scan the pc. I did this offline, when it told me I did not have anything I deleted it from my programs. Then I proceeded to install 2011 Kapersky but there is something still wrong because today when it started it said Kapersky recovery 10, 9, etc and after a while I had all the programs. I tried doing the Hijackthis and it did not copy it to the notepad. I tried copying it and pasting it and couldn’t do it. What do you suggest? I need to find out what has invaded my PC.

I thank you for your help,

sunnymarie

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Go to this part of the forum for malware help http://www.geekstogo...alware-removal/

[Jacee]

Go to this part of the forum for malware help http://www.geekstogo...alware-removal/

[Annamarie]

I downloaded the OTL report and ran it. These are the logs it gave me. I don't know if there is anything wrong. Can you help me? Thank you so much for your kindness. Annamarie

Edited by rshaffer61, 08 July 2011 - 09:07 AM.
Removed malware log

[rshaffer61]

Jaycee should have explained his instructions a little more. We don't use those logs in this forum. You need to start a new topic in the malware forum and explain your issue along with including the above log for a malware tech to look at it there.

[Annamarie]

I'm sorry, did not know. Have a nice day!

sunnymarie