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Restore acer to factory settings

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I've got numerous problems with my Acer aspire 4920, the main one being that it won't let me download itunes after i uninstalled it. I really want to restore the laptop to factory settings and have a nice fresh laptop to restart with. Other instructions have told me that I need to enable something in my system BIOS before restarting the computer and then using an F key. I know how to get to my system BIOS but I don't know what to do from there.

I'm really not very good with this so idiot language would be much appreciated and some screen shots if anybody has time please.

Thank you
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    Grumpy Ol' MSgt (Ret.)

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You need to look in your notebook manual. It will tell you how to do a factory restore. If you don't have the manual, you should be able to download it from Acer.
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