I have seen that in previous posts you give the link http://support.micro...kb;en-us;156669 but it is recommended for advanced users. I am most definitely not an advanced user and have no idea how to follow those instructions. I am not even sure what a command prompt is. Can you really dumb this down for me? The laptop this problem is on is an inspiron 6000 using windows XP. I realy have no idea what started it because I was just using the latptop last night before I went to bed at 2am est with no problem. I woke up and turned it on and it kept showing this. I installed steadman's dictionary 2006 on it yesterday without any problems and I did try putting in a webcam that failed to find the driver itself, but that is all I can think of.
Thanks so much!!
Brianne