Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

[SID: 23621] System Infected: Tidserv Activity detected


  • Please log in to reply

#1
datman

datman

    New Member

  • Member
  • Pip
  • 1 posts
I am helping a friend with her computer. She says she gets random blue screens and it sometimes doesn't reboot but eventually does. I've had it running for a little while and saw the Tidserv pop-up from Symantec. I haven't experienced a blue screen yet.

This seems like a serious virus. Is it? How did it get past her Symantec?

I haven't been here before so just tell me what you need and I'll do my best to supply it.

New update: I downloaded and ran symantec's FixTDSS.exe and it reported "Infected MBR". I chose Repair and the tool reported the repair was successful. I then did a live update which pulled in many new definitions and ran a complete scan.

Do I need to do anything else or is the computer now clean?

Thanks for you help!
Doug

Edited by datman, 18 June 2011 - 06:51 AM.

  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP