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Please HELP me remove Microtrend Popup Grrr,,


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#16
ali.B

ali.B

    Trusted Helper

  • Malware Removal
  • 3,086 posts
OK lets now look deeper

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan
On the first tab select all elements down to Computer and then select start scan
Once it has finished select report and post that.

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Do not close AVPTool or it will self uninstall, if it does uninstall - then just rerun the setup file on your desktop

Now an analysis scan
Select the Manual Disinfection tab
Press the Gather System Information button
Once done Open the last report saved folder then attach the zip file to your next post zip
The file is located at C:\Users\your name\Desktop\Virus Removal Tool\setup_9.0.0.722_05.01.2011_20-34\LOG\avptool_sysinfo.zip

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#17
RMW

RMW

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I am having problems posting the Kaspersky report from the autoscan part as it is so large i cannot copy and paste it into the forum, and the information is brokenup by collapasable + tabs, so how do I identify the report file in the folder? is it a .zip file.

RMW
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#18
ali.B

ali.B

    Trusted Helper

  • Malware Removal
  • 3,086 posts
attach the file in your next reply.
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#19
ali.B

ali.B

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  • Malware Removal
  • 3,086 posts
Due to lack of feedback, this topic has been closed.

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