I ran a scan from OTL, here is the log.
OTL Extras logfile created on: 6/18/2011 1:44:52 PM - Run 1
OTL by OldTimer - Version 3.2.24.1 Folder = C:\Documents and Settings\\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.12 Gb Total Physical Memory | 0.31 Gb Available Physical Memory | 27.86% Memory free
1.19 Gb Paging File | 0.58 Gb Available in Paging File | 48.34% Paging File free
Paging file location(s): C:\pagefile.sys 192 384 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.24 Gb Total Space | 22.54 Gb Free Space | 60.52% Space Free | Partition Type: NTFS
Computer Name: | User Name: | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"5985:TCP" = 5985:TCP:*:Disabled:Windows Remote Management
"80:TCP" = 80:TCP:*:Disabled:Windows Remote Management - Compatibility Mode (HTTP-In)
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\QFloors\Q_Floors.exe" = C:\QFloors\Q_Floors.exe:*:Enabled:Q_Floors -- (Flooring Technologies)
"C:\Program Files\Symantec\pcAnywhere\WinAw32.exe" = C:\Program Files\Symantec\pcAnywhere\WinAw32.exe:*:Enabled:pcAnywhere Main Executable
"C:\Program Files\Symantec\pcAnywhere\awhost32.exe" = C:\Program Files\Symantec\pcAnywhere\awhost32.exe:*:Enabled:pcAnywhere Host Service
"C:\Program Files\TurboTax\Business 2006\32bit\ttax.exe" = C:\Program Files\TurboTax\Business 2006\32bit\ttax.exe:LocalSubNet:Enabled:TurboTax
"C:\Program Files\TurboTax\Business 2006\32bit\updatemgr.exe" = C:\Program Files\TurboTax\Business 2006\32bit\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager
"D:\Setup\HPZnet01.exe" = D:\Setup\HPZnet01.exe:*:Enabled:Install Consumer Experience Network Plug in
"C:\Program Files\DataApples\BeyondRemote\BRServer.exe" = C:\Program Files\DataApples\BeyondRemote\BRServer.exe:*:Enabled:Beyond Remote Host -- (Data Apples Corporation)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{04410044-9149-45C6-A806-F2BF9CFCE762}" = Microsoft Encarta Encyclopedia Standard 2004
"{05F4061B-93C2-47BD-B8E1-1F71C8DB9949}" = MyLabels Premium
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{0DC86BEC-5CE3-413A-BB61-C40A3D186B24}" = Scan
"{11F1920A-56A2-4642-B6E0-3B31A12C9288}" = Dell Solution Center
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{14BEB6DF-A499-4A38-8E06-E173BCD5C087}" = ScannerCopy
"{151C555A-A9E7-4A2E-B6D7-165D04A3C956}" = Dell Picture Studio - Dell Image Expert
"{17293791-C82E-476C-9997-9A0FF234A19B}" = HP Product Assistant
"{181821B7-82AA-44DA-9DAF-EF254CCB670A}" = Fax
"{20FBC0A0-3160-4F14-83ED-3A74BB6B8C31}" = TrayApp
"{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}" = QuickTime
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java 6 Update 23
"{2E8428AD-6CD2-4031-916A-3CF9BBF2DEC9}" = Unload
"{342C7C88-D335-4bc2-8CF1-281857629CE2}" = HP PSC & OfficeJet 4.7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{391E18CE-7D3B-45E9-A8F0-34E77F14F47A}" = ProductContext
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{40E12A55-C504-4223-AFAC-7672DBF1ACDE}" = Trend Micro Internet Security
"{413CEBC4-ABA1-4AC4-ADFB-69FA195F09AB}" = 7300_Help
"{43DCF766-6838-4F9A-8C91-D92DA586DFA7}" = Microsoft Windows Journal Viewer
"{442BE28B-782B-4DC0-B490-E70A403B1C69}" = Readme
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement
"{54DD126C-E5F5-404C-B4B7-66DF7FD4F2FF}" = MSSoap
"{54F90B55-BEB3-4F0D-8802-228822FA5921}" = WordPerfect Office 11
"{5A0C892E-FD1C-4203-941E-0956AED20A6A}" = APC PowerChute Personal Edition
"{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0
"{64FC0C98-B035-4530-B15D-3D30610B6DF1}" = HP Software Update
"{655CB07D-C944-40BE-B93F-55957CAC7625}" = AiO_Scan
"{68963635-14A4-48D9-B431-DF3A74D1AAE1}" = Destinations
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{6C6F0968-2B86-42B4-AF34-46A5F06E8FA4}" = MySoftware Fonts
"{6D48CC96-AC7C-449F-BD06-7C52A791848B}" = 7400
"{700A6597-3CE6-49C1-AA75-846B24CDA66D}" = BufferChm
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{718D791F-F4E8-4aa7-98A6-15FDED17BDD0}" = Trend Micro Internet Security
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7902E313-FF0F-4493-ACB1-A8147B78DCD0}" = HPSSupply
"{7AD25C9F-9957-4D1C-95EF-9BCD09F6D31B}" = HPSystemDiagnostics
"{7B02BF60-796D-4616-908B-B31A63CFDEFB}" = HPCarePackCore
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{85BCA736-A0F4-448E-9BC1-6EA08693E10B}" = HP Image Zone Express
"{85CFD253-38AE-4DB1-ACB7-F0F4C791990D}" = AiOSoftware
"{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder
"{89EE857B-8970-4F9F-AB58-A1C873AC72B3}" = Broadcom Management Programs
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics Driver
"{90AF0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office PowerPoint Viewer 2003
"{90D55A3F-1D99-4C94-A77E-46DC14F0BF08}" = Help and Support Customization
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{9B79DCB0-AAD7-456B-8D07-433C936FA24B}" = DS21Patch
"{9EF5B77F-703E-4953-9DA9-186E28A62568}" = 7300Trb
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{AC76BA86-7AD7-1033-7B44-A83000000003}" = Adobe Reader 8.3.0
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{B911B811-BA3E-46D4-90F8-6F3338359651}" = Director
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDFCF124-115F-4976-8BF4-08C89187A146}" = WebReg
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D6DE02C7-1F47-11D4-9515-00105AE4B89A}" = Paint Shop Pro 7
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center
"{ECA31632-C2AD-4774-A3CA-2813D47E4DD0}" = HPCarePackProducts
"{F91E1833-2D7C-4725-B98A-C779FEC41946}" = EarthLink MDAC
"{FC4ED75D-916C-4A8C-BB67-3C6F6E06D62B}" = Banctec Service Agreement
"{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}" = HighMAT Extension to Microsoft Windows XP CD Writing Wizard
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player
"Beyond Remote Host" = Beyond Remote Host
"CleanUp!" = CleanUp!
"CXT1059" = Broadxent V.92 PCI DI3631-1
"HP LaserJet P1000 series" = HP LaserJet P1000 series
"HP Photo & Imaging" = HP Image Zone 4.7
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{89EE857B-8970-4F9F-AB58-A1C873AC72B3}" = Broadcom Management Programs
"LiveUpdate" = LiveUpdate 1.80 (Symantec Corporation)
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Pawn" = Pawn
"PrimoPDF" = PrimoPDF -- by Nitro PDF Software
"QFloors 3.x" = QFloors 3.x
"Registry Repair_is1" = Registry Repair 2.3
"Shockwave" = Shockwave
"SLABCOMM&10C4&EA60" = CP210x USB to UART Bridge Controller
"ViewpointMediaPlayer" = Viewpoint Media Player
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Move Media Player" = Move Media Player
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 3/23/2011 10:30:55 AM | Computer Name = D7CBTQ31 | Source = BRServer.exe | ID = 1
Description =
Error - 4/11/2011 9:01:27 AM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1002
Description = Hanging application Q_Floors.exe, version 5.0.60.1, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 4/13/2011 5:00:13 AM | Computer Name = D7CBTQ31 | Source = .NET Runtime Optimization Service | ID = 1103
Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32)
- Tried to start a service that wasn't the latest version of CLR Optimization service.
Will shutdown
Error - 4/13/2011 6:01:18 PM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1002
Description = Hanging application Q_Floors.exe, version 5.0.60.1, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 4/13/2011 6:01:19 PM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1002
Description = Hanging application Q_Floors.exe, version 5.0.60.1, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 4/19/2011 10:23:11 AM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 4/19/2011 10:23:19 AM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.
Error - 5/19/2011 6:16:13 PM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1002
Description = Hanging application Q_Floors.exe, version 5.0.60.1, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 6/16/2011 5:44:55 AM | Computer Name = D7CBTQ31 | Source = .NET Runtime Optimization Service | ID = 1103
Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32)
- Tried to start a service that wasn't the latest version of CLR Optimization service.
Will shutdown
Error - 6/18/2011 2:44:41 PM | Computer Name = D7CBTQ31 | Source = Application Hang | ID = 1002
Description = Hanging application OTL.exe, version 3.2.24.1, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
[ System Events ]
Error - 4/11/2011 10:14:05 AM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Beyond Remote Server service terminated unexpectedly. It has
done this 1 time(s).
Error - 4/13/2011 11:07:09 AM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Beyond Remote Server service terminated unexpectedly. It has
done this 1 time(s).
Error - 5/2/2011 8:55:54 AM | Computer Name = D7CBTQ31 | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.0.4 on
the Network Card with network address 000D56513405.
Error - 5/10/2011 12:03:36 PM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Beyond Remote Server service terminated unexpectedly. It has
done this 1 time(s).
Error - 5/10/2011 12:23:49 PM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Beyond Remote Server service terminated unexpectedly. It has
done this 1 time(s).
Error - 5/20/2011 9:16:57 AM | Computer Name = D7CBTQ31 | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.0.4 on
the Network Card with network address 000D56513405.
Error - 6/1/2011 3:49:57 PM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Trend Micro Personal Firewall service terminated unexpectedly.
It has done this 1 time(s).
Error - 6/1/2011 3:55:54 PM | Computer Name = D7CBTQ31 | Source = Print | ID = 6161
Description = The document Invoice Report owned by Kevin Davenport failed to print
on printer HP LaserJet P1006. Data type: PMJOURNAL. Size of the spool file in bytes:
7343. Number of bytes printed: 0. Total number of pages in the document: 1. Number
of pages printed: 0. Client machine: \\D7CBTQ31. Win32 error code returned by the
print processor: 8 (0x8).
Error - 6/1/2011 4:27:56 PM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Beyond Remote Server service terminated unexpectedly. It has
done this 1 time(s).
Error - 6/16/2011 9:36:08 AM | Computer Name = D7CBTQ31 | Source = Service Control Manager | ID = 7034
Description = The Beyond Remote Server service terminated unexpectedly. It has
done this 1 time(s).
< End of report >
Edited by tnfloorman, 20 June 2011 - 11:36 AM.