I have a virus on my computer (I dont know the name) that does not let me boot. I have tried the Acer erevoery option of "Restore operating system and retain user data". I went through the whole recovery process, but in the end Windows failed to install on my comp. The installation process stops after the following message - "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cant proceed."
I stand to lose a lot of data if I go for the nuclear option of restoring factory defaults. Would someone here know of a work around?
Thanks a ton in advance.