Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

need help on itunes malfunctions

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Can somebody please help me figure out what to do. I am not very good with computers at all. I recently purchased an ipod mini and installed the itunes software. I added music to my library with minor troubles. When I decided I wanted to transfer my music to my ipod an error message appeared:

"Another user on this computer is using ipod software, so itunes is unable to communicate with this ipod. pleas ask the other user to log out."

I have windows XP. I'm positive it has to do with having multiple users but i'm not sure how to fix it. everyone else is logged off. Also, I cannot delete the itunes software because it says something about being wright protected. Please help!
  • 0




    New Member

  • Member
  • Pip
  • 2 posts
Yeah my girlfriend just had the same problem. You fix it by going doing the following:

1) go to "ctrl + alt + delete" applications. If you have XP, it should go right to the task manager, but if you don't click the "Task Manager"

2) Find itunes in the applications (if it isn't there yet, open it up)

3) Right click the Itunes application and click "go to process"

4) Close the process it goes to.

5) Also, find the "ipodservice.exe" process in that list (easily found by clicking "image name" to alphebetize the processes)

6) Close that process.

It should now work. I gave her those instrutions over aim and it worked. So try it out. Good luck.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP