My friends laptop is infected, I have some experience is using tools like Hijackthis, Combofix and malwarebytes in order to fix usual infections but this one stumped me.
Ok so currently running Explorer.exe is definitely a fake, Task manager is also fake. It won't let me connect to internet and I am not sure if USB driveor DVD drive is working either.
It's like a windows image is running over real windows and it won't let you do anything. I would be more than thankful to any of you if you can guide me to an appropriate guide to remove such infections.