Evening folks, so I've got a coworkers Dell Inspiron 1545 sitting in front of me and it refuses to boot. Essentially in Normal boot, Last Known Good Config, and any Safe Mode variation I get the black screen with mouse cursor. The cursor doesn't blink, I have no access to the Task Manager, the laptop doesn't go into a hibernate mode, etc. It will simply sit there for 45ish minutes (maximum amount of patience I had at the time) black screen and all waiting for me to do something. I have my Active+ Boot and Hiren's Boot disc's and they both load up wonderfully. I've backed up all of my coworkers files onto an external drive with Active and attempted to repair the MBR (didn't help any) through the Partition Manager. I popped in Hiren's and was able to get online, update a few anti-virus/malware programs and run scans resulting in little more than a dirty Temp Internet folder. I was unable to run MBAM via Hiren though, unsure as to why.
When I reboot the machine with the Win 7 64bit (or 32bit, just to be sure) Restore Disc and go into the Recovery Console I go through the Startup Repair option, it has pretty regularly come back with something along the lines of 'Cannot repair automatically, consult administrator/manufacturer'. There are no previous Restore points showing up (malware trick or lazy owner?) and I do not have the Install Disc as apparently Dell doesn't ship them with their units.
Any ideas? I think I'll have an install disc within the next day or two but in the meantime I'd really like to see if there is a resolution we can get to. Any and all help is greatly appreciated. Thanks for taking the time to read.