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#16
Fairytale Studio

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run combofix. It restarted was looking for some file but couldn't find it through internet. It didn't provide me with a log as you mentioned. Where can i find it?
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#17
Essexboy

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It should be at C:\combofix.txt

If not could you re-run combofix please
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#18
Fairytale Studio

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ComboFix 11-06-28.04 - David 06/28/2011 15:56:00.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2602 [GMT -4:00]
Running from: C:\Documents and Settings\David\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

ADS - WINDOWS: deleted 128 bytes in 2 streams.
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#19
Essexboy

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It looks as though it was blocked at some stage. Could you re-run combofix please
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#20
Fairytale Studio

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I did and it couldn't finish. I am trying again.
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#21
Essexboy

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If need be try from safe mode
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#22
Fairytale Studio

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I tried it in the safe mode and the same came out after complete stage 50:

pev.cfxxe has encountered a problem and needs to close.
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#23
Essexboy

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You appear to have one of the few systems where for no apparent reason Combofix fails to function properly, what are your current problems

Lets sweep for orphans next.. What AV are you going to use ?

Posted Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
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#24
Fairytale Studio

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Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6977

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/29/2011 2:08:29 PM
mbam-log-2011-06-29 (14-08-29).txt

Scan type: Quick scan
Objects scanned: 186329
Time elapsed: 3 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\David\my documents\downloads\keygen.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
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#25
Essexboy

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How is your system behaving now ?
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#26
Fairytale Studio

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works just like before the problems. Thank you Essexboy. You were mentioning some antivirus software. Could you link me to them? Thanks
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#27
Essexboy

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Serpently - here they are, all are free and fairly light on the system


Avast
Avira
Microsoft Security Essentials

Download and then install just one of those

Subject to no further problems :yes:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now copy/paste this: ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /Uninstall, it needs to be there.

    Posted Image

  • Please follow the prompts to uninstall Combofix.
  • This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check

Posted Image


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :unsure:
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#28
Fairytale Studio

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did all the steps, even defragment. Thank you, it runs great.
David
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#29
Essexboy

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My pleasure - enjoy :)
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#30
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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