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need help with windows xp


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#1
jimsharpe10

jimsharpe10

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Hi i had scanned my computer with avast cause i had virus and selected to delete all infections now i have np desktop icons and my background is blue when i click on start and go to all programs it only has windows xp repair in it now. I am not very computer literate. Can some one help me or move this to the correct forum?
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#2
123Runner

123Runner

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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