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Computer won't save files correctly


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#1
Nikkimae1124

Nikkimae1124

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Everytime I save a document and think it has saved correctly I go back to open that document and it opens as a "read only" document. Also, sometimes when I save a file a message pops up and says "converter failed to save file". Please help!
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#2
iAmXquisite

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Can I ask are you getting this message when your saving files in MS Office or any file overall?

If so what version of MS Office are you using?
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#3
Nikkimae1124

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I get the message when I try to open a file. When I save it looks like it saves and everything is fine, but when I go to open the file it only opens as "read only" and then I'll hit the convert file so I can make changes and save again, when I go to open the same file again it tells me the converter failed to save.

I'm using MS 2010.
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#4
iAmXquisite

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Try installing Office Compatibility Pack:

SP1:
http://www.microsoft...&displaylang=en

SP2:
http://www.microsoft...&displaylang=en

This should fix your problem, if it works please let us know so that people can use this for future purposes.

Edited by iAmXquisite, 27 June 2011 - 08:36 PM.

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