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Blue screen tcpip.sys


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#1
miketars

miketars

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I've been having frequent bsod, usually occuring at random, when idle and when in use.
i have a feeling its to do with PC tools spyware doctor but i am not to sure.
i recently did a format and full re-installed of windows 7 with hopes that it would fix the problem, but it didn't.
i also updated my bios for my motherboard and ran memtest86 for over 24 hours and found no errors.

any help would be greatly appreciated!




==================================================
Dump File : 062611-27066-01.dmp
Crash Time : 6/26/2011 6:55:05 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000001c
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`01678c1a
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+76c1a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062611-27066-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
Dump File Size : 292,464
==================================================
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#2
hendaz

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Have you recently added any new hardware??
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#3
miketars

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nope, i haven't added any hardware since i built it.
found out it was due to the PC Tools spyware, searched their forums
and found other people with the same problem. they're working on fixing it.
i switched to Avast for the time being.

thanks, Mike.
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