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#76
havredave

havredave

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He's on Windows 7 Home Premium, 64bit, with IE9.

Watching in the hope I learn something else new. :)
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#77
rshaffer61

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Thanks havredave

OK the issue seems to be the Win 7 OS itself that is causing your problem so lets do a Repair Installation by following the steps HERE.
Please read and follow all instructions carefully.
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#78
Meltac

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Just skimmed through it, but I just want to be sure. Do I need to make a backup of my personal files, and things that I don't want to lose, or will they still be there after a Repair Installation?
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#79
rshaffer61

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Safety wise yes I would suggest making a backup just in case. Though the Repair Installation is not suppose to have any affect on those files there is always a chance something could go wrong during the repair. Better safe then sorry in the end.
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