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BSOD after Virtual Memory dump and will not reboot.


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#1
JSchierme

JSchierme

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Hello,

Recently was playing a Video Game and while doing so got a blue screen naming Virtual Memory Dump as the reason, the computer went to restart. It makes it past the Acer screen then flashes another blue screen Error code 0x0000C1F5 (0xC01A000A, 0x82D71000). I immediately tried throwing in a Recovery disc but at start up blue screens again.

Edited by JSchierme, 27 June 2011 - 08:53 PM.

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#2
paws

paws

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Sorry to hear of the problem with your machine not booting up correctly.
It might be worth while seeing if you can boot into safe mode (Press F8 once per second immediately after powering on...) you may need to do this a number of times before you get the timing right.

As long as your back up is 100% accurate, up to date, reproducible and kept safe on removable media then it may be wise considering doing a "Restore to factory" Most Acers come with a hidden recovery partition that you can access on powering up ( see your handbook for the key combination Alt+F10 is a common one...but if you are in doubt post back with the exact make model number of your computer.
Note the Restore to Factory process is "Destructive" and will clear everything from your computer, hence the importance of a good reliable and comprehensive back up.
If you need to back up some further files and are not sure how to do this( with a non booting machine) then post back and we will provide you with the steps you need to take.
Regards
paws
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