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BSOD - Crash Dump Analysis follows


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#16
Mancey

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Hi. The video card is an add on and is about three years old. We were given it by someone we know when the one that came with the PC suddenly stopped working. We think this would have been about the time the crashes started. The PC also has an inbuilt one and my husband has just swopped the monitor plug into the inbuilt one to see if it stops the problem. Hope this is OK...he thought it would be a good idea til we get a new card if that's what we need to do.
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#17
rshaffer61

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Did he remove the add on card also?
If the issue doesn't happen with the onboard one then it would be safe to say the add on card is the culprit.
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#18
Mancey

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Thanks Mod. No he did not remove the add on card.
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#19
rshaffer61

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OK and the video worked plugging into the onboard?
Any issues yet with it plugged in that way?
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#20
Mancey

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None so far...will keep you posted if we have any more :)
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#21
rshaffer61

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It has been 3 days with no issue so I would say the culprit is the video card at this. Replacement would be the option at this time unless the onboard video works for you then I see no need to purchase another card at this time. I'm very happy it is working correctly now. :)
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#22
rshaffer61

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Are you still having problems with your issue?
It has been 13 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#23
Mancey

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Firstly let me spologise for taking so long to respond.

The PC has been working off the onboard video card ever since my last post and no BSOD or crashes at all. This surely confirms that the add on video card was the problem, just as you said. I guess that at some stage we will purchase another add on one - just to improve picture quality.


If you do have any advice/tips on buying a new one we would be grateful - otherwise many many
thanks to you all - noknojon, happyrock and rshaffer61, for your help. Your site is great :)!
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#24
rshaffer61

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If you can refresh my memory on what the add on video card make and model is I will gladly look for a replacement for you.
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#25
Mancey

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I'm sorry I don't now the make and model of the video card but here are the details of the PC if it helps?

System Information
computer name: D8QB583J
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel® Core™2 Duo CPU E4400 @ 2.00GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 2145492992 total
VM: 2147352576, free: 2045931520
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#26
rshaffer61

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OK no problem.
Lets use a program that will give me all the information I need.


Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#27
rshaffer61

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Are you still having problems with your issue?
It has been 30 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#28
Mirciuca

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Hello, I need your help, I read the previous threads and me I see three signs??? yellow on the device manager. This signs apear on other devices, branches: multimedia controller, multimedia video controller and video controler. I have computer of 2003 summer, to him I just changed the motherboard and power.

System Information (local)
--------------------------------------------------------------------------------

computer name: NECHIFOR-67B341
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel® Pentium® 4 CPU 2.66GHz Intel586, level: 15
1 logical processors, active mask: 1
RAM: 804044800 total
VM: 2147352576, free: 2033451008



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Mon 06.02.2012 10:41:31 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020612-03.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF82964630, 0xFFFFFFFF82D37948, 0xFFFFFFFFF7243CB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 22:22:51 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020612-02.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF828923B8, 0xFFFFFFFF82995240, 0xFFFFFFFFF799ACB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 22:13:35 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020612-01.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF82DCF6D8, 0xFFFFFFFF82B9BAB0, 0xFFFFFFFFF798ECB4, 0x3)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 14:28:51 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-07.dmp
This was probably caused by the following module: nv4_mini.sys (nv4_mini+0x22976)
Bugcheck code: 0x100000EA (0xFFFFFFFF82CC2DA8, 0xFFFFFFFF82BD2680, 0xFFFFFFFFF798ECB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\nv4_mini.sys
product: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_mini.sys NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 10:02:01 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-06.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF82AB1DA8, 0xFFFFFFFF82A69A90, 0xFFFFFFFFF799ACB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 09:31:22 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-05.dmp
This was probably caused by the following module: nv4_mini.sys (nv4_mini+0x22976)
Bugcheck code: 0x100000EA (0xFFFFFFFF82ABF588, 0xFFFFFFFF82B07AE0, 0xFFFFFFFFF7992CB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\nv4_mini.sys
product: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_mini.sys NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 09:21:12 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-04.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF82876618, 0xFFFFFFFF82A42A70, 0xFFFFFFFFF799ACB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 08:05:14 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-03.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF829F97A8, 0xFFFFFFFF829E3170, 0xFFFFFFFFF799ACB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 07:33:37 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-02.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF81F3BDA8, 0xFFFFFFFF81FAE720, 0xFFFFFFFFF799ACB4, 0x3)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sun 05.02.2012 06:45:03 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020512-01.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x3871C)
Bugcheck code: 0x100000EA (0xFFFFFFFF81E25DA8, 0xFFFFFFFF81F30670, 0xFFFFFFFFF798ACB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sat 04.02.2012 08:01:48 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020412-02.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x38712)
Bugcheck code: 0x100000EA (0xFFFFFFFF81F04558, 0xFFFFFFFF81E792C8, 0xFFFFFFFFF7996CB4, 0x3)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sat 04.02.2012 06:18:11 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020412-01.dmp
This was probably caused by the following module: nv4_mini.sys (nv4_mini+0x22976)
Bugcheck code: 0x100000EA (0xFFFFFFFF81EA3B80, 0xFFFFFFFF81F524F8, 0xFFFFFFFFF798ECB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\nv4_mini.sys
product: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_mini.sys NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Thu 02.02.2012 14:52:55 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020212-01.dmp
This was probably caused by the following module: nv4_mini.sys (nv4_mini+0x22976)
Bugcheck code: 0x100000EA (0xFFFFFFFF820F57C8, 0xFFFFFFFF821BBA30, 0xFFFFFFFFF7992CB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\nv4_mini.sys
product: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_mini.sys NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Wed 01.02.2012 16:35:29 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini020112-01.dmp
This was probably caused by the following module: nv4_mini.sys (nv4_mini+0x22976)
Bugcheck code: 0x100000EA (0xFFFFFFFF82295020, 0xFFFFFFFF8206BAE8, 0xFFFFFFFFF7992CB4, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\nv4_mini.sys
product: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_mini.sys NVIDIA Corporation THREAD_STUCK_IN_DEVICE_DRIVER_M




On Sat 14.01.2012 00:37:11 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini011412-01.dmp
This was probably caused by the following module: nv4_disp.dll (nv4_disp+0x1A88D5)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFE1BC2FA2, 0xFFFFFFFF8C3BFADC, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation).
Google query: nv4_disp.dll NVIDIA Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

16 crash dumps have been found and analyzed. Only 15 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nv4_disp.dll (NVIDIA Compatible Windows 2000 Display driver, Version 56.73 , NVIDIA Corporation)

nv4_mini.sys (NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.73 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
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#29
rshaffer61

rshaffer61

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You need to update your video driver. :thumbsup:
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#30
happyrock

happyrock

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Hi Mirciuca ... :wave: ..:welcome:

you need to start your own topic in the future...
even though your problem sound similar to the thread...the solution can be very different because of the different hardware and installed software
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