I purchased this laptop with Geek Squad's Black Tie 3 year warranty and asked them for help. One of their associates mentioned it may be a sort of drive virus, and essentially told me I was SOL and c couldn't help me.
I was somewhat surprised to hear this considering, after a previous virus scare that destroyed my web browsing, I run two virus and malware detection programs. I just booted my system up last night and noticed my user file was empty but for two .dll files. I would say screw it and cut my losses by reformatting, but the laptop came with Windows 7 preinstalled, so I don't have any discs. So that's not going to work.
Is there anything I can try? You gents have never let me down before.