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? taken OVER THE BIOS ?


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#1
doinart

doinart

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Logfile of Trend Micro HijackThis v2.0.4


LAST ATTEMPT TO NOT DESTROY COMP. # 5 THIS YEAR IVE GONE EVERYWHERE GEEK SQUAD THROUGH I.T. TECHS ITS BEEN A SCI-FI EXP. TOLD NOTHING WRONG.... ( IT ) STEALS MY ART FILES EXPORTS THEM THAN LOCKS ME OFF THE INTERNET THAN GOES TO THE BIOS AND KILLS THE COMPUTER.I WOULD START SEEING( NULL )POPPING UP EVERYWHERE THAN(409)?? I ONLY USE COMPUTERS FOR ILLUSTRATION BASICALLY. IDONT THINK I AM CRAZY......(YET) MY COMP. IS DIFFERENT EVERYTIME I GET ON IT I AM ALLOWED TO BELIEVE I HAVE ADMINISTRATION
(I READ THIS ) SAVED ALL LOGS FROM COMPS #2& 3 BEFORE THEY DIED ON FLASH DRIVES THAT I COULD UN CODE ON A MAC TILL IT WAS KILLED .I WAS GUESSING A R.A.T.
REMOTE ACCESS TROJAN?..... BUT THIS COMPUTER OR USING E-SET AND CONTINUALLY GOING BACK TO FACTORY DEFAULTS IS HOLDING UP LONGER. :unsure: THE STRANGE FILES DATED 1969 AND 2024 STILL RETURN THE FILES ARE STILL EXPORTED TO ? (THEY..IT?) HAVE COOLED THE BATTLE OF TURNING MY MICROPHONE ON AND SPEAKERS OFF AND TAKING MY PICTURE (TAPE OVER THE LENS WAS THE CATALYST) IF ANYONE CAN ENLIGHTEN ME ,RELATE,EDUCATE OR CONFIRM THAT IN FACT YES ITS JUST WINDOWS 7 AND IT PUSHED ME OVER THE EDGE I WOULD BE GRATEFUL (SO0O) I APOLOGIZE FOR MY LACK OF TECH. KNOWLEDGE.I AM ALWAYS SAYING I JUST WANNA DO ART..(THE ONLY THING IS I CANT SEEM TO FIND THIS ART GUY) OR ANYONE WHO HAVING MORE SKILLS THAN RUNNING A VIRUS SCAN :) . THE STUFF AT THE BOTTOM OF THIS LOG ???????
thank you guys>>>> THE ONLY THINGS I HAVE DONE IS ADDING ART PROGRAMS...


Scan saved at 2:07:53 AM, on 6/30/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16800)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\QuickTime\qttask.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Users\--------\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F424NEGI\HijackThis[1].exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer...98z1j5t45m1o892
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer...98z1j5t45m1o892
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer...98z1j5t45m1o892
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.facemoo...earchTerms}&f=4
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Simppull Toolbar - {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files (x86)\simppulltoolbar\simppulldx.dll
O2 - BHO: facemoods Helper - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.17.4\bh\facemoods.dll
O2 - BHO: Partner BHO Class - {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: Updater For Simppull Toolbar - {C4B8BAB4-1667-11DF-A242-BA9455D89593} - C:\Program Files (x86)\simppulltoolbar\auxi\simppulltoolbAu.dll
O2 - BHO: (no name) - {E4E6BF2A-1667-11DF-A01F-1F9655D89593} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O3 - Toolbar: Simppull Toolbar - {627af46b-2076-42ae-a2fd-8428734d3e74} - C:\Program Files (x86)\simppulltoolbar\simppulldx.dll
O3 - Toolbar: facemoods Toolbar - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.17.4\facemoodsTlbr.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [facemoods] "C:\Program Files (x86)\facemoods.com\facemoods\1.4.17.4\facemoodssrv.exe" /md I
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicr...osoft/wrc32.ocx
O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - C:\Windows\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Acer Games\Acer Game Console\GameConsoleService.exe
O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Partner Service - Google Inc. - C:\ProgramData\Partner\Partner.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer Group - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11734 bytes
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#2
Satchfan

Satchfan

    Trusted Helper

  • Malware Removal
  • 585 posts
Hello doinart and welcome to the G2G forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:


• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
IMPORTANT
:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

I am looking at your log now and will reply with instructions shortly

Satchfan
  • 0

#3
Satchfan

Satchfan

    Trusted Helper

  • Malware Removal
  • 585 posts
Hello again doinart

I didn't really understand a lot of what the problems are. I know it is frustrating when your computer is misbehaving but just take a deep breath and hang on in there. :)

Also, please don't use capital letters.

Thanks

===================================================

Nothing much in that log but then HijackThis doesn’t get on with Windows 7 so we’ll have to run other deeper scans.

Download and run OTL

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under Custom Scan paste this in


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %PROGRAMFILES%\Internet Explorer\*.dat
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • You may need two posts to fit them both in.

===================================================

Run aswMBR

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply
Posted Image

Logs to include with next post:

OTL.txt
Extras.txt
aswMBR log


Thanks

Satchfan
  • 0

#4
Satchfan

Satchfan

    Trusted Helper

  • Malware Removal
  • 585 posts
Hello doinart

It has been several days since I sent a reply with instructions to help with your computer problem.

Please let me know if you are having problems and still need help.

Thanks

Satchfan
  • 0

#5
Satchfan

Satchfan

    Trusted Helper

  • Malware Removal
  • 585 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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