prayingwife I know you want to work with
Rshaffer61, but him and I have worked together before so I will give you something to do so that when he comes back we might have the next step for you.
Your last reply as shown below indicates that you have a memory problem. Now it can be bad ram or a bad slot on the board that the ram goes into.
We need to determine some specs on your computer so we can make a determination of what you need to do.
Being that the computer is less than 1 year old your choice (if there is a warranty) may be to go back to them. But lets get some info 1st.
Wall Time: 8:44:29
Cached 8079M
RsvdMem: 43M
MemMap: e820-std
Cache: on
Ecc: off
Test: std
Pass:8
Errors: 10
ECC Errs: 0
Fail Address 231
Lets see if we can get some system information.
Download and install
PC Wizard 2010 Run the program and it will analyze your computer and then display the results.
In the upper left hand corner click on the
floppy icon.
You will get a
save as screen.
Change the range bullet
"only this selection" to be
"selected category".
Make sure that
text is selected for format.
Click on
ok and you will be given a spot to save it to.
Attach it to your response.
Paul