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#1
rjrj45

rjrj45

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Help for a complete novice? last few days my pc keeps showing a blue screen before cutting out to a black screen-have to start all over again! very briefly a message appeared saying-i think- NV4 DISP ERROR. Anyone understand this-or more importantly-how to fix it?
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#2
rshaffer61

rshaffer61

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Hello rjrj45.... Welcome to
GeeksToGo, :)
:unsure: :yes:

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
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That error means a possible issue with your video card driver. Lets take a closer look and see what we find.

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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