Microsoft Windows Vista Home Premium Edition (Build 6000)
TOSHIBA Satellite A135
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0022B1F80A23A400
Current user is not an administrator.
The current local date and time is 2011-07-03 18:48:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel® 945GM Express Chipset Family
Intel Corporation, Mobile Intel® 945GM Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {09E56B63-C878-450B-B42B-3C9DBDE26AB7}
Description: Atheros AR5006EG Wireless Network Adapter
IP Address: 192.168.1.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Jul 03 18:01:08 2011
Lease Expires: Mon Jul 04 18:01:08 2011
DNS Servers: 124.106.6.2
124.106.5.2
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 192.168.1.1:80
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
An unknown error occurred (-50).
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.