Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

23621/23615: tidserv activity/tidserv activity 2 detected


  • This topic is locked This topic is locked

#1
mctrainor

mctrainor

    New Member

  • Member
  • Pip
  • 1 posts
I got a virus recently that really slowed down my computer. I keep getting popups saying ip addresses from certain sites are blocked and that tidserv activity and tidserv activity 2 is detected. None of my antivirus scans are fixing the problem...anything I can do to fix my computer?
  • 0

Advertisements


#2
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hello mctrainor and welcome to G2G! :)

My nick is maliprog and I'll will be your technical support on this issue. Before we start please read my notes carefully:

NOTE:
  • Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
  • Absence of symptoms does not always mean the computer is clean
  • Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
  • Please DO NOT run any scans or fix on your own without my direction.
  • Please read all of my response through at least once before attempting to follow the procedures described.
  • If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
  • You must reply within 3 days or your topic will be closed

Step 1

Please read carefully and follow these steps.

Download TDSSKiller.zip from Kaspersky and save it to your Desktop.
  • Extract the zip file to its own folder.
  • Double click TDSSKiller.exe to run the program (Run as Administrator for Vista/Windows 7).
  • Click Start scan to start scanning.
  • If infection is detected, the default setting for "action" should be Cure
    • (If suspicious file is detected please click on it and change it to Skip).
  • Click Continue button
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.

Step 2

Download aswMBR.exe ( 511KB ) to your desktop.

  • Double click the aswMBR.exe to run it
  • Click the "Scan" button to start scan
  • On completion of the scan click save log, save it to your desktop and post in your next reply

Step 3

Download OTL to your Desktop

  • Double click on the icon to run it (If running Vista or Windows 7, right click on it and select "Run as an Administrator")
    . Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them if you need to start a new topic.

Step 4

Please don't forget to include these items in your reply:

  • OTL log
  • OTL Extras log
  • TDSSKiller log
  • aswMBR log
It would be helpful if you could post each log in separate post
  • 0

#3
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP