[moby]

I have run S&D, Adaware, Norton AV, and still get popups and hijacks!

Any help would be appreciated.

Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:27:30 PM, on 5/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\QuickBrowser.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Ryan\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BD8F341B-4D61-1FAC-ED9F-75AAC6BCB95D} - C:\WINDOWS\kfboq.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ubedmv] C:\WINDOWS\ubedmv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ssqb.exe] C:\WINDOWS\ssqb.exe
O4 - HKLM\..\Run: [sbutwlmr] C:\WINDOWS\sbutwlmr.exe
O4 - HKLM\..\Run: [sain] c:\windows\system32\sain.exe
O4 - HKLM\..\Run: [Rkpmeqc] C:\Program Files\Stfve\Admyj.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBRSR] C:\WINDOWS\QuickBrowser.exe
O4 - HKLM\..\Run: [psd] c:\windows\psd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mswspl] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\mscif.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117493731343
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe

[Advertisements]

Hi moby and welcome to the Geeks to Go Forums.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

My name is Trevuren and I will be helping you with your log.

1. Go to Geeks to Go
. Click on My Controls at the top right hand corner of the window. (make sure you have signed in first)
. In the left hand column, click "View Topics"
. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi moby and welcome to the Geeks to Go Forums.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

My name is Trevuren and I will be helping you with your log.

1. Go to Geeks to Go
. Click on My Controls at the top right hand corner of the window. (make sure you have signed in first)
. In the left hand column, click "View Topics"
. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[moby]

As requested, here is the latest:




Logfile of HijackThis v1.99.1
Scan saved at 11:34:39 PM, on 5/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\QuickBrowser.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BD8F341B-4D61-1FAC-ED9F-75AAC6BCB95D} - C:\WINDOWS\kfboq.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ubedmv] C:\WINDOWS\ubedmv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ssqb.exe] C:\WINDOWS\ssqb.exe
O4 - HKLM\..\Run: [sbutwlmr] C:\WINDOWS\sbutwlmr.exe
O4 - HKLM\..\Run: [sain] c:\windows\system32\sain.exe
O4 - HKLM\..\Run: [Rkpmeqc] C:\Program Files\Stfve\Admyj.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBRSR] C:\WINDOWS\QuickBrowser.exe
O4 - HKLM\..\Run: [psd] c:\windows\psd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mswspl] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\mscif.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117493731343
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop...irus/PitPav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe

[Trevuren]

Please:

1. Disable Spybot Resident

You have Spybot S&D's Teatimer running which is good, but we need you to disable it for the remainder of the fix as it will interfere with the registry changes being made.
Open Spybot S&D in advanced mode, click Tools > Resident, and remove the check from "Resident Tea-Timer". Reboot after unchecking the entry.
If you still see Spybot on the right next to the clock, rightclick the icon and choose 'exit Spybot S&D Resident'.

Provided Tea Timer and SpyBot are closed/off:
Download ResetTeaTimer.bat
http://forums.net-in...=post&id=141095
To your desktop, now run ResetTeaTimer.bat.
Then since it will not be needed again delete ResetTeaTimer.bat

2. Now I want you to UNINSTALL the following programs through the ADD/REMOVE feature of your Control Panel:

WinTools

3. Now, using Windows Explorer, I need you to DELETE the following folder(s) and all their content:

C:\Program Files\WinTools

4. Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

First:
Please download ewido security suite it is a trial version of the program.

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will prompt you to update click the OK button
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Click on Start

The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:

• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop

Reboot your machine and post back a new HJT log and the ewido .txt log file you saved by using Add Reply

Regards,

Trevuren

[moby]

Report from Ewido:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:29:38 PM, 5/31/2005
+ Report-Checksum: A27DC4B8

+ Date of database: 5/31/2005
+ Version of scan engine: v3.0

+ Duration: 78 min
+ Scanned Files: 197002
+ Speed: 41.80 Files/Second
+ Infected files: 185
+ Removed files: 185
+ Files put in quarantine: 185
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\

+ Scan result:
C:\Documents and Settings\Administrator\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\Documents and Settings\Alli\Cookies\alli@50881381[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Alli\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Alli\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Alli\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Alli\Cookies\alli@gostats[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Alli\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Alli\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\Documents and Settings\Default User\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\Documents and Settings\Kelly\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\Documents and Settings\Lindsey\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Parser.class-10c4f7e-1dc248f8.class -> TrojanDownloader.Small.WV -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@1017441[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@26951545[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@35487201[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@74090462[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@adknowledge[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@adtrak[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@burstnet[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@dcsi0n76ppljwps931t5szbkn_3c1c[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@geocities[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@S005-01-6-19-256278-83307[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Cookies\lindsey@xiti[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\Cookies\lindsey@35487201[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\Cookies\lindsey@90199314[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\Cookies\lindsey@adknowledge[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\Cookies\lindsey@burstnet[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\Cookies\lindsey@xiti[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Lindsey\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@adknowledge[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@cgi-bin[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@cgi-bin[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@tribalfusion[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\uninstall.exe -> Spyware.EliteBar.q -> Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temporary Internet Files\Content.IE5\0TANSLE3\inst29[1].exe -> TrojanDownloader.Small.apm -> Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temporary Internet Files\Content.IE5\8LIROXUJ\l04d3r[1].exe -> TrojanDownloader.Small.amw -> Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temporary Internet Files\Content.IE5\S92FC1AR\index[1].exe -> Trojan.WUDisable -> Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temporary Internet Files\Content.IE5\W1EF8DU3\inst28[1].exe -> TrojanDownloader.Small.apm -> Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug.a -> Cleaned with backup
C:\Program Files\NetMeeting\KG\KGhost.dll -> Spyware.KGhost -> Cleaned with backup
C:\Program Files\NetMeeting\KG\KGhostReg.exe -> Spyware.KGhost -> Cleaned with backup
C:\Program Files\Windows Media Player\wmplayer.exe.tmp -> TrojanDownloader.Small.apm -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc100.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc101.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc103.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc124.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc13.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc133.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc137.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc138.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc140.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc143.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc148.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc149.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc151.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc162.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc163.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc164.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc169.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc170.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc173.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc176.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc178.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc180.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc181.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc182.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc188.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc191.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc194.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc195.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc196.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc209.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc217.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc218.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc219.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc220.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc221.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc222.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc223.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc224.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc225.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc226.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc227.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc228.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc229.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc23.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc230.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc231.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc232.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc233.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc234.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc239.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc247.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc249.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc255.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc260.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc262.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc273.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc274.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc278.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc280.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc307.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc310.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc311.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc312.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc324.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc326.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc360.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc362.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc368.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc370.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc385.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc386.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc400.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc401.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc402.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc403.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc404.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc405.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc406.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc407.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc41.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc413.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc416.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc419.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc42.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc421.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc428.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc43.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc44.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc442.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc444.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc45.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc46.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc463.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc47.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc470.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc475.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc48.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc481.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc487.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc49.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc491.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc494.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc50.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc51.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc52.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc53.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc540.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc590.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc631.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc682.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc683.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc69.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc70.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc72.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc79.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc82.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc87.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc88.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc90.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc91.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc96.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc97.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc98.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\RECYCLER\S-1-5-21-3460392382-1365395969-456398693-1012\Dc99.txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINDOWS\ssqb.exe -> Trojan.Registrator.b -> Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\fsg_tmp\ginst_001_1234_4201.exe -> Spyware.Browsertoolbar -> Cleaned with backup
C:\WINDOWS\system32\FLEOK\sain.exe -> Spyware.180Solutions -> Cleaned with backup
C:\WINDOWS\system32\FLEOK\sain.exe.tmp -> Spyware.180Solutions -> Cleaned with backup


::Report End


New HJT Scan after reboot:

Logfile of HijackThis v1.99.1
Scan saved at 8:34:55 PM, on 5/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BD8F341B-4D61-1FAC-ED9F-75AAC6BCB95D} - C:\WINDOWS\kfboq.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ubedmv] C:\WINDOWS\ubedmv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [sbutwlmr] C:\WINDOWS\sbutwlmr.exe
O4 - HKLM\..\Run: [Rkpmeqc] C:\Program Files\Stfve\Admyj.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [psd] c:\windows\psd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mswspl] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\mscif.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117493731343
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop...irus/PitPav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

[Trevuren]

I bet you never thought that your privacy had been so invaded?

Please: Keep Spybot Resident Disabled

-------------------------------------------------------------
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now let's do some work on your log:

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Close all browser windows and RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {BD8F341B-4D61-1FAC-ED9F-75AAC6BCB95D} - C:\WINDOWS\kfboq.dll
O4 - HKLM\..\Run: [ubedmv] C:\WINDOWS\ubedmv.exe
O4 - HKLM\..\Run: [sbutwlmr] C:\WINDOWS\sbutwlmr.exe
O4 - HKLM\..\Run: [Rkpmeqc] C:\Program Files\Stfve\Admyj.exe
O4 - HKLM\..\Run: [psd] c:\windows\psd.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\mscif.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)


Now with all the items selected, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):

FILES

C:\WINDOWS\kfboq.dll
C:\WINDOWS\ubedmv.exe
C:\WINDOWS\sbutwlmr.exe
c:\windows\psd.exe
ALCXMNTR.EXE
C:\WINDOWS\System32\mscif.exe

FOLDERS (with all their content)

C:\Program Files\Stfve
C:\Program Files\Common Files\WinTools

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Regards,

Trevuren

[moby]

Wow...I feel Violated!

New log:

Logfile of HijackThis v1.99.1
Scan saved at 9:27:35 PM, on 5/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mswspl] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117493731343
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop...irus/PitPav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

[Trevuren]

Time to get rid of a bad running service:

1. First to get rid of a very malicious 023 item (Running Service)

To stop a service and set to 'disabled'

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find the service.

Service: WinTools for IE service (WinToolsSvc)

Click once on the service to highlight it.

Click Stop

Right-Click on the service.

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'

The service is now stopped and disabled.

2. Now we need to work from the Command Prompt

Go Start>>Programs>>Accessories>>Command Prompt

. A black box will appear with a flashing cursor. At the cursor, type cd.. then cd.. again and repeat the procedure until the writing preceeding the cursor says C:\>

. Now carefully type the following: sc delete WinToolsSvc.

. Press ENTER.

.Close the Command Prompt box


3. Run HJT, Scan and place a checkmark beside the following entry:

O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

Now, with all windows closed, clicl Fix checkec and EXIT the program.

4. REBOOT into Safe MODE (Procedure previously described).

5. Using Windows Explorer, locate and DELETE the following folder, if it exists:

C:\Program Files\Common Files\WinTools

6. REBOOT back into Normal Mode

7. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

[moby]

Wintools was gone without checkmarking in HJT.

Anything else you can recommend?




Logfile of HijackThis v1.99.1
Scan saved at 10:15:03 PM, on 5/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mswspl] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117493731343
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop...irus/PitPav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Trevuren]

NOPE ------ You done GOOD

Congratulations, your new log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


3. Finally, Re-hide your System Files and Folders to prevent any future accidents.


Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

[moby]

Thank you so much for your help!

[Trevuren]

Guess What??

It was my pleasure


Trevuren

[Trevuren]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.