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Malware crash any antivirus system


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#1
Herm4n

Herm4n

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Hello there

here is my Rkill log file because it's was the only part of the application that worked for me,
I need to say that I ran all the apps recommended by geekstogo.com in the
"Malware Removal Tools Won't Run Tutorial"

the issue in my pc is that I don't know what kind of malware do i have
and by using google chrome, i get constantly redirected to many pages

please tellme what is the way to solve this problem without format



Processes terminated by Rkill or while it was running:

\\.\globalroot\Device\svchost.exe\svchost.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Herman\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\System32\grpconv.exe


Rkill completed on 07/07/2011 at 17:59:08.
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#2
rshaffer61

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I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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#3
Herm4n

Herm4n

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I Followed all the steps posted on the guide, but any of the tips seems to work in this case,
even OTL and OTM applications get crashed trying to scan my pc, i definitely can't run
the software that geekstogo provide, also
the antispyware programs that i have tried to run in safe mode had the same problem,
I could not have post the name of the infection in the topic
because get this info just about a few minutes after from a lot of tries to run SuperAntiSpyware.

this software could run in safe mode for about 2 minutes before get frozen but found 2 files:

Trojan dropper \ svchost-fake

i search for a trojan dropper removal hints, I found people recommend to delete
suspicious processes such as
Mendoza.exe
Mendoza1.exe
numbsoftnew.exe
OEM.exe
visfx500new.exe
wd7gi8nnew.exe
senh.exe
aouei
sysrtmvs.exe
search[2].exe

and to manually remove TrojanDropper registry entries:
Microsoft\Windows\CurrentVersion\Emitt

but in my case i dont have any of those
this [bleep]ing virus is mutating and now is creating conflicts between the programs
and sometimes i cant close a folder or a window and this
problem affect even the task manager as well
shut down or restart the system may be impossible by the right way

think I have tried out many solutions to avoid format the hd
but now, is the only way that I have before my pc get worse


thanks 4 the info
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#4
rshaffer61

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Start a new topic in the malware forum with the OTL log and the techs there can take a deeper look into your system and assist you there. We cannot offer any help outside the malware forum since the techs there are trained specifically or malware removal. If after they are done your system is still not at 100% after declaring you healthy then return to this topic and we will continue from a Tech side and see what we can find.
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