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computer randomly shuts itself down no warning


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#1
leelublue

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driving me batty. I have a recently installed firewall through aol, I have macafee, have run checks...the computer randomly shuts down, if that doesnt happen sometimes the mouse freezes or the screen freezes, has hppened at most inconvenient times like paying bills or booking flights.......puleese help starting to look like sputtering idiot
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#2
Retired Tech

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If you ended up with two firewalls, AOL and McAfee, turn one off

Did it start this after installing the AOL firewall

Edited by Keith, 31 May 2005 - 03:04 AM.

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#3
Tyger

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Sounds to me like you're running out of memory, AOL and virus scanners use a lot of RAM. Right click on My Computer in your Desktop and choose Properties, then Performace after you've been running a while, and look at Resources. If you only have a few percent free you need more memory. :tazz:
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#4
Murray S.

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Howdy:

Tyger:
System Resources is NOT dependant on the amount of memory you have installed so that is NOT the fix..

Leelublue:

Both Keith and Tyger has a valid point.. Keith with his suggestion to run just one forewall and Tyger to check System Resources.. If they are low, the only thing that will bring them back up is to shutdown running processes (close some programs) or re-boot the system and free the whole works !!

Murray
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#5
leelublue

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hi...no the problem was before I added firewall, and the firewall I added was through aol. but not the problem was not before macaffee..it looks like I got plenty of drive space left...2.00 mgs? or ggs? ty so much for replying...now screenis freezing too...if I was being used as a dummy zombie machine, macafee or firewall would show it right? How can I find out if I have two versions of macafee wich is possible? anywho, going away tomorrow so dont think I am rude for not checking in for a while..ty lee
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#6
Murray S.

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Its not the space remaining on your hdd, it's the system resorces remaining.. Totally different!!

Murray
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#7
candyman6807

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I have a recently installed firewall through aol, I have macafee, have run checks...the computer randomly shuts down,

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it look like heat problem or something see if the fans are working on the power supply or the CPU.
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#8
Bestia454

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now that i think about it i dont recall seeing any fans or putting any in thx candyman .... if you could would you take a look at my other problem i posted
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#9
Bestia454

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hmmm i dont know how i dident put in any fans ... maybe because i figured it was an older one and i dident care but i will put some in it
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#10
leelublue

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Hi all, thx for your advice..I have 43 percent remaining in systems resources. I will check out the two firewall thingy and get back, if not that. any more ideas? lee
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#11
Murray S.

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Well, 43% is okay for now but it would be nice to see what they were at just before the system crashed..

Next process would be the heat issue.. when was the last time you cleaned out your power supply cooling fan and the CPU cooling fan and heatsink??

Murray
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#12
Bestia454

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I cleaned it out about .... hmmm .... never why?
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#13
Murray S.

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Because they will plug up with dust and fuzz and, given time, will overheat your processor and your PSU resulting in a system that will need some major overhaul to get up and running again!!

Good enough reason to clean it??

Murray
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#14
candyman6807

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now that i think about it i dont recall seeing any fans or putting any in thx candyman .... if you could would you take a look at my other problem i posted

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I mean :tazz: maybe one of the fan is not working because it is dirty or just stop working there for it creat a heat problem and the CPU or the Power supply stop working because of the over heat... ;)
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#15
phantommirage

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Hello Leelublue

What kind of PC do you have? Some Dell's recently have been know to restart because of a heat issue.

You can also run Stinger and then any spyware removal to see if that may be the issue.

Stinger - vil.nai.com/vil/stinger

Ad aware - http://www.download....page&tag=button


Low resources will not cause a machine to restart by itself. Here are some reasons a pc will restart by itself.

1. Overheating - Fan not going on
2. Virus
3. Spyware
4. Memory (RAM) going bad
5. Software conflict with OS and/or another program

One of these should be the issue as have been stated by others who have responded. Hope this helps

PhantomMirage

Edited by phantommirage, 06 June 2005 - 01:26 PM.

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