OK two steps I need you to do for me please.
Please Go to
and the click on RUN
2: Type in devmgmt.msc
3: Click Enter
To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12
key and the Scroll Lock
Now go to Start
and then to All Programs
Scroll to Accessories
and then click on Paint
In the Empty White Area
click and hold the CTRL key
and then click the V
Go to the File
option at the top and click on Save as
Save as file type JPEG
and save it to your Desktop
Attach it to your next reply
Please Run the PCPitstop.com OverDrive Full Tests
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up
" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes
will be displayed.
Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.
After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.
While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.