[Jiggles]

I'm having trouble figuring out how to repair the FAVORITES in an XP SP3 IE8 computer. The system was infected by a couple of virus. I removed them with Malwarebytes as well as AVast. Everything is clean now. However, the 1 thing that does not work is the FAVORITES that are in Explorer. I even added a new one to see what happens, and that, too, does not work.

When I first open explorer and click favorites, the favorite icons are all proper (the blue 'e'). However, within about 1 second, they all turn to broken links. If you right-click on them and click Properties, all there is is the General tab, nothing else.

I thought this may be an association problem, but I see no way to reassociate them plus since it's only a general tab, it may be something else.

Does anyone have any information on how one would repair this? I've googled the problem and after reviewing dozens of pages, cannot find anything to correct.

(This same thing happens under all users on this machine).

Thank you.

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(This same thing happens under all users on this machine).

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here

[rshaffer61]

(This same thing happens under all users on this machine).

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here