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Consant web browsing failures.


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#1
Borison57

Borison57

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I am experiencing a problem every time I try and browse the internet. When I open my web browser and I begin to type in the URL field the characters that I type show up slower than how fast I type. Also, while I am surfing the web and I click on a link my web browser kicks me off the internet. After this happens and I try to reopen the browser and my computer realizes there was a problem and asks me if I would like to check for issues. This never helps however, and I am stuck back at my homepage. I have noticed that my computer is running slower than it used to, and I am not quite sure if any of these are symptons of malware. However, I would appreciate any advice or instructions that you are willing to give. Thank you for your time!

And here is the OTL log:
OTL logfile created on: 7/16/2011 5:41:04 PM - Run 4
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Owner\Documents
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 61.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 75.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 58.59 Gb Total Space | 2.18 Gb Free Space | 3.71% Space Free | Partition Type: NTFS
Drive D: | 229.63 Gb Total Space | 225.73 Gb Free Space | 98.30% Space Free | Partition Type: NTFS

Computer Name: OWNER-PC | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found -- C:\Users\Owner\My Documents\OTL.exe
PRC - [2011/05/20 15:30:30 | 000,045,056 | ---- | M] () -- C:\ProgramData\ScanQuery\scanquery131.exe
PRC - [2011/05/20 15:30:30 | 000,045,056 | ---- | M] () -- C:\Program Files (x86)\ScanQuery\scanquery.exe
PRC - [2011/03/22 17:47:30 | 000,771,888 | ---- | M] (Pinball Corporation.) -- C:\Program Files (x86)\HBLite\bin\11.0.363.0\HBLiteSA.exe
PRC - [2010/08/20 21:03:24 | 000,340,520 | ---- | M] (Kaspersky Lab) -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
PRC - [2010/01/15 07:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2009/10/15 04:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/07/13 20:14:47 | 000,254,976 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
PRC - [2009/07/08 02:53:36 | 000,472,112 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
PRC - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2009/07/07 11:23:00 | 001,779,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/06/24 21:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/24 17:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/04/07 09:13:10 | 000,673,616 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
PRC - [2008/12/18 15:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe


========== Modules (SafeList) ==========

MOD - File not found -- C:\Users\Owner\My Documents\OTL.exe
MOD - [2011/05/21 22:30:51 | 000,573,440 | ---- | M] () -- C:\Program Files (x86)\ScanQuery\scanquery.dll
MOD - [2010/08/21 00:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
MOD - [2009/12/29 01:55:34 | 000,172,032 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\wintrust.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/11/14 14:44:19 | 001,315,592 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe -- (FLEXnet Licensing Service 64)
SRV:64bit: - [2010/01/20 01:59:12 | 000,087,336 | ---- | M] (Dassault Systèmes SolidWorks Corp.) [On_Demand | Stopped] -- C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe -- (CoordinatorServiceHost)
SRV:64bit: - [2009/10/09 08:52:16 | 000,092,160 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/16 19:06:00 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2008/12/18 15:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2011/05/20 15:30:30 | 000,045,056 | ---- | M] () [Auto | Running] -- C:\ProgramData\ScanQuery\scanquery131.exe -- (ScanQuery Service)
SRV - [2010/10/20 18:42:35 | 000,079,360 | ---- | M] (SolidWorks) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe -- (SolidWorks Licensing Service)
SRV - [2010/10/20 18:42:34 | 000,867,080 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/08/20 21:03:24 | 000,340,520 | ---- | M] (Kaspersky Lab) [Auto | Running] -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe -- (AVP)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/01/18 04:35:23 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/01/15 07:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/12/16 23:00:00 | 000,163,840 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE -- (EPSON_EB_RPCV4_01) EPSON V5 Service4(01)
SRV - [2007/01/10 23:02:00 | 000,126,464 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE -- (EPSON_PM_RPCV4_01) EPSON V3 Service4(01)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/05/10 08:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/03/11 01:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/08/08 20:35:37 | 000,353,296 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\Windows\SysNative\drivers\klif.sys -- (KLIF)
DRV:64bit: - [2009/10/14 21:18:38 | 000,040,464 | ---- | M] (Kaspersky Lab) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\klbg.sys -- (KLBG)
DRV:64bit: - [2009/10/12 07:00:52 | 000,151,040 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2009/10/07 20:37:50 | 007,749,408 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/10/02 19:39:32 | 000,021,008 | ---- | M] (Kaspersky Lab) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\klmouflt.sys -- (klmouflt)
DRV:64bit: - [2009/09/25 19:42:58 | 000,233,984 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2009/09/17 15:54:00 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/09/16 09:47:00 | 000,267,312 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2009/09/14 14:46:42 | 000,027,152 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\klim6.sys -- (KLIM6)
DRV:64bit: - [2009/09/01 15:29:56 | 000,157,712 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\kl1.sys -- (kl1)
DRV:64bit: - [2009/08/20 12:05:00 | 000,239,616 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/07/17 12:06:00 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/16 23:14:00 | 000,220,672 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/07/16 19:06:00 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 19:35:37 | 000,025,088 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDScan.sys -- (WSDScan)
DRV:64bit: - [2009/07/09 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/07/07 14:48:44 | 000,035,376 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\purendis.sys -- (purendis)
DRV:64bit: - [2009/07/07 14:48:44 | 000,033,328 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\pnarp.sys -- (pnarp)
DRV:64bit: - [2009/06/15 14:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://g.msn.com/USCON/1"
FF - prefs.js..extensions.enabledItems: [email protected]:9.0.0.736
FF - prefs.js..extensions.enabledItems: {DE9265D8-D55D-4286-9DC4-F8D8A0CA2F64}:1.0
FF - prefs.js..extensions.enabledItems: [email protected]:11.0.0.0
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HBLite\bin\11.0.363.0\firefox\extensions [2011/05/08 19:50:15 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/07/14 18:31:29 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/07/14 18:31:29 | 000,000,000 | ---D | M]

[2010/10/08 19:50:07 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Extensions
[2010/10/16 23:20:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0p4j8lgw.default\extensions
[2011/05/21 22:31:17 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2011/05/21 22:31:17 | 000,000,000 | ---D | M] (ScanQuery) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{DE9265D8-D55D-4286-9DC4-F8D8A0CA2F64}
[2010/10/14 03:23:01 | 000,000,000 | ---D | M] (Kaspersky URL Advisor) -- C:\Program Files (x86)\Mozilla Firefox\extensions\[email protected]
[2011/05/08 19:50:15 | 000,000,000 | ---D | M] (Hotbar Component) -- C:\PROGRAM FILES (X86)\HBLITE\BIN\11.0.363.0\FIREFOX\EXTENSIONS
[2011/03/22 17:53:04 | 000,083,248 | ---- | M] (Pinball Corporation.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\npclntax_HBLiteSA.dll
[2009/12/09 04:58:24 | 000,274,432 | ---- | M] (Dassault Systèmes SolidWorks Corp.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\npEModelPlugin.dll

O1 HOSTS File: ([2011/04/17 11:04:17 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\ievkbd.dll (Kaspersky Lab)
O2:64bit: - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\klwtbbho.dll (Kaspersky Lab)
O2 - BHO: (ShoppingReport2) - {258C9770-1713-4021-8D7E-1F184A2BD754} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.34\ShoppingReport.dll ()
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll (Kaspersky Lab)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AVP] C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe (Kaspersky Lab)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [EEventManager] C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [FUFAXSTM] C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HBLiteSA] C:\Program Files (x86)\HBLite\bin\11.0.363.0\HBLiteSA.exe (Pinball Corporation.)
O4 - HKLM..\Run: [nmapp] C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKCU..\Run: [EPSON WorkForce 610 Series] File not found
O4 - Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O9:64bit: - Extra Button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\klwtbbho.dll (Kaspersky Lab)
O9:64bit: - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: ShopperReports - Compare product prices - {DB38E21A-0133-419d-92AD-ECDFD5244D6D} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.34\ShoppingReport.dll ()
O9 - Extra Button: ShopperReports - Compare travel rates - {EB620C54-E229-4942-87CE-E717109FC8C6} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.34\ShoppingReport.dll ()
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\mso-offdap11 {32505114-5902-49B2-880A-1F7738E5A384} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\amd64\puresp4.dll (Cisco Systems, Inc.)
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll (Cisco Systems, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\mzvkbd3.dll (Kaspersky Lab)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O20:64bit: - Winlogon\Notify\klogon: DllName - Reg Error: Key error. - C:\Windows\SysNative\klogon.dll (Kaspersky Lab)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/07/14 19:05:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update
[2011/07/14 19:02:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/07/14 19:01:58 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/07/14 19:01:50 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/07/14 18:41:51 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/07/14 18:41:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour
[2011/07/14 18:35:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Safari
[2011/07/14 18:30:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2011/07/14 18:30:46 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2011/07/14 18:26:14 | 000,000,000 | -HSD | C] -- C:\Config.Msi

========== Files - Modified Within 30 Days ==========

[2011/07/16 17:42:44 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/07/16 17:36:55 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/07/16 17:36:55 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/07/16 17:36:55 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/07/16 17:34:41 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/07/16 17:33:07 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/07/14 21:59:16 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/07/14 21:59:16 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/07/14 21:46:05 | 3061,219,328 | -HS- | M] () -- C:\hiberfil.sys
[2011/07/14 19:02:30 | 000,001,785 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/07/14 18:35:36 | 000,002,515 | ---- | M] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2011/07/14 18:35:36 | 000,002,491 | ---- | M] () -- C:\Users\Public\Desktop\Safari.lnk
[2011/07/14 18:30:51 | 000,001,847 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2011/07/14 03:19:29 | 000,442,464 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2011/07/14 19:02:30 | 000,001,785 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/07/14 18:35:36 | 000,002,515 | ---- | C] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2011/07/14 18:35:36 | 000,002,503 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Safari.lnk
[2011/07/14 18:35:36 | 000,002,491 | ---- | C] () -- C:\Users\Public\Desktop\Safari.lnk
[2011/07/14 18:30:51 | 000,001,847 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2010/10/20 18:50:34 | 000,000,000 | ---- | C] () -- C:\Windows\eDrawingOfficeAutomator.INI
[2010/08/26 15:03:07 | 000,073,220 | ---- | C] () -- C:\Windows\SysWow64\EPPICPrinterDB.dat
[2010/08/26 15:03:07 | 000,031,053 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern131.dat
[2010/08/26 15:03:07 | 000,029,114 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern1.dat
[2010/08/26 15:03:07 | 000,027,417 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern121.dat
[2010/08/26 15:03:07 | 000,021,021 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern3.dat
[2010/08/26 15:03:07 | 000,015,670 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern5.dat
[2010/08/26 15:03:07 | 000,013,280 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern2.dat
[2010/08/26 15:03:07 | 000,010,673 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern4.dat
[2010/08/26 15:03:07 | 000,004,943 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern6.dat
[2010/08/26 15:03:07 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_PT.dat
[2010/08/26 15:03:07 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_BP.dat
[2010/08/26 15:03:07 | 000,001,137 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_ES.dat
[2010/08/26 15:03:07 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_FR.dat
[2010/08/26 15:03:07 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_CF.dat
[2010/08/26 15:03:07 | 000,001,104 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_EN.dat
[2010/08/26 15:03:07 | 000,000,097 | ---- | C] () -- C:\Windows\SysWow64\PICSDK.ini
[2010/08/26 15:02:20 | 000,000,063 | ---- | C] () -- C:\Windows\EPWF610.ini
[2010/08/20 20:53:45 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/01/18 06:14:26 | 000,146,432 | ---- | C] () -- C:\Windows\SysWow64\APOMngr.DLL
[2010/01/18 06:14:26 | 000,072,704 | ---- | C] () -- C:\Windows\SysWow64\CmdRtr.DLL
[2010/01/18 04:50:55 | 000,000,074 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2009/10/07 20:34:52 | 000,874,032 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2009/10/07 20:34:52 | 000,127,896 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin
[2009/10/07 20:34:52 | 000,049,712 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2009/10/07 19:36:18 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2009/10/07 19:36:18 | 000,147,456 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2010/10/20 19:29:08 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\DassaultSystemes
[2010/10/20 19:29:20 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\EDrawings
[2010/08/26 17:34:07 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Epson
[2011/05/08 19:50:15 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\HBLite
[2009/07/14 00:08:49 | 000,023,704 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
  • 0

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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there lets see if we can resolve this for you

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    SRV - [2011/05/20 15:30:30 | 000,045,056 | ---- | M] () [Auto | Running] -- C:\ProgramData\ScanQuery\scanquery131.exe -- (ScanQuery Service)
    FF - prefs.js..extensions.enabledItems: [email protected]:11.0.0.0
    FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HBLite\bin\11.0.363.0\firefox\extensions [2011/05/08 19:50:15 | 000,000,000 | ---D | M]
    [2011/05/08 19:50:15 | 000,000,000 | ---D | M] (Hotbar Component) -- C:\PROGRAM FILES (X86)\HBLITE\BIN\11.0.363.0\FIREFOX\EXTENSIONS
    [2011/03/22 17:53:04 | 000,083,248 | ---- | M] (Pinball Corporation.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\npclntax_HBLiteSA.dll
    O4 - HKLM..\Run: [HBLiteSA] C:\Program Files (x86)\HBLite\bin\11.0.363.0\HBLiteSA.exe (Pinball Corporation.)
    [2011/05/08 19:50:15 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\HBLite

    :Files
    ipconfig /flushdns /c
    C:\Program Files (x86)\ScanQuery
    C:\Program Files (x86)\HBLite

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download aswMBR.exe ( 1.8mb ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply
Posted Image
  • 0

#3
Borison57

Borison57

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
Some of the problems are already being resolved.

OTL Notepad:
OTL logfile created on: 7/17/2011 9:12:41 PM - Run 5
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Owner\Documents
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 64.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 58.59 Gb Total Space | 2.79 Gb Free Space | 4.76% Space Free | Partition Type: NTFS
Drive D: | 229.63 Gb Total Space | 225.73 Gb Free Space | 98.30% Space Free | Partition Type: NTFS

Computer Name: OWNER-PC | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found -- C:\Users\Owner\My Documents\OTL.exe
PRC - [2010/08/20 21:03:24 | 000,340,520 | ---- | M] (Kaspersky Lab) -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
PRC - [2010/01/15 07:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2009/10/15 04:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/07/08 02:53:36 | 000,472,112 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
PRC - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2009/07/07 11:23:00 | 001,779,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/06/24 21:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/24 17:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/05 00:00:00 | 000,843,776 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
PRC - [2009/05/21 09:59:14 | 001,025,264 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\gs_agent\dsc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/04/07 09:13:10 | 000,673,616 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
PRC - [2008/12/18 15:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe


========== Modules (SafeList) ==========

MOD - File not found -- C:\Users\Owner\My Documents\OTL.exe
MOD - [2010/08/21 00:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/11/14 14:44:19 | 001,315,592 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe -- (FLEXnet Licensing Service 64)
SRV:64bit: - [2010/01/20 01:59:12 | 000,087,336 | ---- | M] (Dassault Systèmes SolidWorks Corp.) [On_Demand | Stopped] -- C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe -- (CoordinatorServiceHost)
SRV:64bit: - [2009/10/09 08:52:16 | 000,092,160 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/16 19:06:00 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2008/12/18 15:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2010/10/20 18:42:35 | 000,079,360 | ---- | M] (SolidWorks) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe -- (SolidWorks Licensing Service)
SRV - [2010/10/20 18:42:34 | 000,867,080 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/08/20 21:03:24 | 000,340,520 | ---- | M] (Kaspersky Lab) [Auto | Running] -- C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe -- (AVP)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/01/18 04:35:23 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/01/15 07:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/07/07 14:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/12/16 23:00:00 | 000,163,840 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE -- (EPSON_EB_RPCV4_01) EPSON V5 Service4(01)
SRV - [2007/01/10 23:02:00 | 000,126,464 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE -- (EPSON_PM_RPCV4_01) EPSON V3 Service4(01)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/05/10 08:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/03/11 01:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/08/08 20:35:37 | 000,353,296 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\Windows\SysNative\drivers\klif.sys -- (KLIF)
DRV:64bit: - [2009/10/14 21:18:38 | 000,040,464 | ---- | M] (Kaspersky Lab) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\klbg.sys -- (KLBG)
DRV:64bit: - [2009/10/12 07:00:52 | 000,151,040 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2009/10/07 20:37:50 | 007,749,408 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/10/02 19:39:32 | 000,021,008 | ---- | M] (Kaspersky Lab) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\klmouflt.sys -- (klmouflt)
DRV:64bit: - [2009/09/25 19:42:58 | 000,233,984 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2009/09/17 15:54:00 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/09/16 09:47:00 | 000,267,312 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2009/09/14 14:46:42 | 000,027,152 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\klim6.sys -- (KLIM6)
DRV:64bit: - [2009/09/01 15:29:56 | 000,157,712 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\kl1.sys -- (kl1)
DRV:64bit: - [2009/08/20 12:05:00 | 000,239,616 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/07/17 12:06:00 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/16 23:14:00 | 000,220,672 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/07/16 19:06:00 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 19:35:37 | 000,025,088 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDScan.sys -- (WSDScan)
DRV:64bit: - [2009/07/09 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/07/07 14:48:44 | 000,035,376 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\purendis.sys -- (purendis)
DRV:64bit: - [2009/07/07 14:48:44 | 000,033,328 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\pnarp.sys -- (pnarp)
DRV:64bit: - [2009/06/15 14:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://g.msn.com/USCON/1"
FF - prefs.js..extensions.enabledItems: [email protected]:9.0.0.736
FF - prefs.js..extensions.enabledItems: {DE9265D8-D55D-4286-9DC4-F8D8A0CA2F64}:1.0
FF - prefs.js..extensions.enabledItems: ""
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/07/14 18:31:29 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.10\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/07/17 21:02:46 | 000,000,000 | ---D | M]

[2010/10/08 19:50:07 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Extensions
[2010/10/16 23:20:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0p4j8lgw.default\extensions
[2011/05/21 22:31:17 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2011/05/21 22:31:17 | 000,000,000 | ---D | M] (ScanQuery) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{DE9265D8-D55D-4286-9DC4-F8D8A0CA2F64}
[2010/10/14 03:23:01 | 000,000,000 | ---D | M] (Kaspersky URL Advisor) -- C:\Program Files (x86)\Mozilla Firefox\extensions\[email protected]
File not found (No name found) -- C:\PROGRAM FILES (X86)\HBLITE\BIN\11.0.363.0\FIREFOX\EXTENSIONS
[2009/12/09 04:58:24 | 000,274,432 | ---- | M] (Dassault Systèmes SolidWorks Corp.) -- C:\Program Files (x86)\Mozilla Firefox\plugins\npEModelPlugin.dll

O1 HOSTS File: ([2011/07/17 21:02:51 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\ievkbd.dll (Kaspersky Lab)
O2:64bit: - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\klwtbbho.dll (Kaspersky Lab)
O2 - BHO: (ShoppingReport2) - {258C9770-1713-4021-8D7E-1F184A2BD754} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.34\ShoppingReport.dll (SmartShopper Networks)
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll (Kaspersky Lab)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AVP] C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe (Kaspersky Lab)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [EEventManager] C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [FUFAXSTM] C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [nmapp] C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKCU..\Run: [EPSON WorkForce 610 Series] File not found
O4 - Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O9:64bit: - Extra Button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\klwtbbho.dll (Kaspersky Lab)
O9:64bit: - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\x64\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll (Kaspersky Lab)
O9 - Extra Button: ShopperReports - Compare product prices - {DB38E21A-0133-419d-92AD-ECDFD5244D6D} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.34\ShoppingReport.dll (SmartShopper Networks)
O9 - Extra Button: ShopperReports - Compare travel rates - {EB620C54-E229-4942-87CE-E717109FC8C6} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.34\ShoppingReport.dll (SmartShopper Networks)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\mso-offdap11 {32505114-5902-49B2-880A-1F7738E5A384} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\amd64\puresp4.dll (Cisco Systems, Inc.)
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll (Cisco Systems, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - AppInit_DLLs: (C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll) - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\mzvkbd3.dll (Kaspersky Lab)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O20:64bit: - Winlogon\Notify\klogon: DllName - Reg Error: Key error. - C:\Windows\SysNative\klogon.dll (Kaspersky Lab)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/07/14 19:05:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update
[2011/07/14 19:02:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/07/14 19:01:58 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/07/14 19:01:50 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/07/14 18:41:51 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/07/14 18:41:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour
[2011/07/14 18:35:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Safari
[2011/07/14 18:30:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2011/07/14 18:30:46 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2011/07/14 18:26:14 | 000,000,000 | -HSD | C] -- C:\Config.Msi

========== Files - Modified Within 30 Days ==========

[2011/07/17 21:16:30 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/07/17 21:16:30 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/07/17 21:15:01 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/07/17 21:15:01 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/07/17 21:15:01 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/07/17 21:07:41 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/07/17 21:07:28 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/07/17 21:07:23 | 3061,219,328 | -HS- | M] () -- C:\hiberfil.sys
[2011/07/17 21:02:51 | 000,000,098 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\Hosts
[2011/07/17 20:58:04 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/07/14 19:02:30 | 000,001,785 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/07/14 18:35:36 | 000,002,515 | ---- | M] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2011/07/14 18:35:36 | 000,002,491 | ---- | M] () -- C:\Users\Public\Desktop\Safari.lnk
[2011/07/14 18:30:51 | 000,001,847 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2011/07/14 03:19:29 | 000,442,464 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2011/07/14 19:02:30 | 000,001,785 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/07/14 18:35:36 | 000,002,515 | ---- | C] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2011/07/14 18:35:36 | 000,002,503 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Safari.lnk
[2011/07/14 18:35:36 | 000,002,491 | ---- | C] () -- C:\Users\Public\Desktop\Safari.lnk
[2011/07/14 18:30:51 | 000,001,847 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2010/10/20 18:50:34 | 000,000,000 | ---- | C] () -- C:\Windows\eDrawingOfficeAutomator.INI
[2010/08/26 15:03:07 | 000,073,220 | ---- | C] () -- C:\Windows\SysWow64\EPPICPrinterDB.dat
[2010/08/26 15:03:07 | 000,031,053 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern131.dat
[2010/08/26 15:03:07 | 000,029,114 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern1.dat
[2010/08/26 15:03:07 | 000,027,417 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern121.dat
[2010/08/26 15:03:07 | 000,021,021 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern3.dat
[2010/08/26 15:03:07 | 000,015,670 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern5.dat
[2010/08/26 15:03:07 | 000,013,280 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern2.dat
[2010/08/26 15:03:07 | 000,010,673 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern4.dat
[2010/08/26 15:03:07 | 000,004,943 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern6.dat
[2010/08/26 15:03:07 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_PT.dat
[2010/08/26 15:03:07 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_BP.dat
[2010/08/26 15:03:07 | 000,001,137 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_ES.dat
[2010/08/26 15:03:07 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_FR.dat
[2010/08/26 15:03:07 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_CF.dat
[2010/08/26 15:03:07 | 000,001,104 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_EN.dat
[2010/08/26 15:03:07 | 000,000,097 | ---- | C] () -- C:\Windows\SysWow64\PICSDK.ini
[2010/08/26 15:02:20 | 000,000,063 | ---- | C] () -- C:\Windows\EPWF610.ini
[2010/08/20 20:53:45 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/01/18 06:14:26 | 000,146,432 | ---- | C] () -- C:\Windows\SysWow64\APOMngr.DLL
[2010/01/18 06:14:26 | 000,072,704 | ---- | C] () -- C:\Windows\SysWow64\CmdRtr.DLL
[2010/01/18 04:50:55 | 000,000,074 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2009/10/07 20:34:52 | 000,874,032 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2009/10/07 20:34:52 | 000,127,896 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin
[2009/10/07 20:34:52 | 000,049,712 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2009/10/07 19:36:18 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2009/10/07 19:36:18 | 000,147,456 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2010/10/20 19:29:08 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\DassaultSystemes
[2010/10/20 19:29:20 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\EDrawings
[2010/08/26 17:34:07 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Epson
[2009/07/14 00:08:49 | 000,023,954 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

aswMBR Notepad:
aswMBR version 0.9.7.777 Copyright© 2011 AVAST Software
Run date: 2011-07-17 21:30:19
-----------------------------
21:30:19.832 OS Version: Windows x64 6.1.7600
21:30:19.832 Number of processors: 4 586 0x2502
21:30:19.832 ComputerName: OWNER-PC UserName: Owner
21:30:27.195 Initialize success
21:31:49.712 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
21:31:49.712 Disk 0 Vendor: WDC_WD3200BEVT-75ZCT2 11.01A11 Size: 305245MB BusType: 11
21:31:49.759 Disk 0 MBR read successfully
21:31:49.774 Disk 0 MBR scan
21:31:49.774 Disk 0 Windows 7 default MBR code
21:31:49.774 Service scanning
21:31:51.069 Disk 0 trace - called modules:
21:31:51.069 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
21:31:51.085 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004a0c060]
21:31:51.085 3 CLASSPNP.SYS[fffff880015c443f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004906060]
21:31:51.085 Scan finished successfully
21:32:31.114 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Desktop\MBR.dat"
21:32:31.114 The log file has been saved successfully to "C:\Users\Owner\Desktop\aswMBR.txt"
  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
That doesn't look to bad what problems remain ?

Posted Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
  • 0

#5
Borison57

Borison57

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
As far as I can tell it running relatively smoothly now. But here is the Malwarebytes' notepad log....

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7195

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

7/18/2011 9:28:10 PM
mbam-log-2011-07-18 (21-28-09).txt

Scan type: Quick scan
Objects scanned: 170267
Time elapsed: 6 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 48
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 11
Files Infected: 14

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\program files (x86)\shoppingreport2\Bin\2.7.34\shoppingreport.dll (Adware.SmartShopper) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{F244A744-534D-4A46-855F-C0C7E9F27DAA} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{030C9927-10FC-4169-97A2-55BECD5D88D8} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.RprtCtrl.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.RprtCtrl (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3E2DFD6A-4E20-4D4C-AA8B-E1F9DBEF3C80} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButton.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButton (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4D1EC4CA-4B92-4324-B8F8-C9A6ED06A8AE} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{6F098504-CDB1-420f-A2E6-DDC0B835FEDF} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{30B15818-E110-4527-9C05-46ACE5A3460D} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.Info.1 (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.Info (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4D1EC4CA-4B92-4324-B8F8-C9A6ED06A8AE} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4E674574-3F0B-491d-8AE3-F90B43A34FD6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.UserProfiles.1 (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\HBLiteAX.UserProfiles (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4E674574-3F0B-491D-8AE3-F90B43A34FD6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{714E0876-FCEE-49CE-A429-B9AD8AEFCB56} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButtonA.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButtonA (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbInfoBand.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbInfoBand (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{DD15BCC0-5FE9-4690-A957-99FA60ED9D26} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbAx.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbAx (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{B035BA6B-57CD-4F72-B545-65BE465FCAF6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{D44FD6F0-9746-484E-B5C4-C66688393872} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0EB3F101-224A-4B2B-9E5B-DF720857529C} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{DB38E21A-0133-419D-92AD-ECDFD5244D6D} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{DB38E21A-0133-419D-92AD-ECDFD5244D6D} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{EB620C54-E229-4942-87CE-E717109FC8C6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{EB620C54-E229-4942-87CE-E717109FC8C6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\hblitesa (Adware.HotBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\HBLite (Adware.HotBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ScanQuery (Adware.ScanQuery) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HBLiteSA (Adware.HotBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ScanQuery (Adware.ScanQuery) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport2 (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\programdata\2aca5cc3-0f83-453d-a079-1076fe1a8b65 (Adware.Seekmo) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\shoppingreport2 (Adware.ShoppingReport2) -> Delete on reboot.
c:\program files (x86)\shoppingreport2\Bin (Adware.ShoppingReport2) -> Delete on reboot.
c:\program files (x86)\shoppingreport2\Bin\2.7.34 (Adware.ShoppingReport2) -> Delete on reboot.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64} (Adware.ScanQuery) -> Delete on reboot.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\chrome (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\defaults (Adware.ScanQuery) -> Delete on reboot.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\defaults\preferences (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\programdata\scanquery (Adware.ScanQuery) -> Quarantined and deleted successfully.

Files Infected:
c:\program files (x86)\shoppingreport2\Bin\2.7.34\shoppingreport.dll (Adware.SmartShopper) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\HBLiteSA.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesaabout.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesaau.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesaeula.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\HBLiteSA\hblitesa_kyf.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\shoppingreport2\Uninst.exe (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar\about hotbar.lnk (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar\hotbar customer support center.lnk (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\Hotbar\hotbar uninstall instructions.lnk (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\chrome.manifest (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\install.rdf (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\chrome\scanquery.jar (Adware.ScanQuery) -> Quarantined and deleted successfully.
c:\program files (x86)\mozilla firefox\extensions\{de9265d8-d55d-4286-9dc4-f8d8a0ca2f64}\defaults\preferences\prefs.js (Adware.ScanQuery) -> Quarantined and deleted successfully.
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Nice - that took away the rest of Hotbar that I could not see :yes:

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. For aswMBR just delete from the desktop

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones

  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup an select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :unsure:
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#7
Borison57

Borison57

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Thank you so much!!!! This is the second time you have helped me via this website and I would like to say that I am more than satisfied. I will definitely recommend this website if any of my friends or family develop computer problems. Thanks again!
  • 0

#8
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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