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#16
nigella

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yes but they have been fewer
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#17
rshaffer61

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Can you post a new whocrashed or blue screen view log please.
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#18
nigella

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Who Crashed log

System Information (local)
--------------------------------------------------------------------------------

computer name: NICKY
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
windows dir: C:\Windows
CPU: GenuineIntel Genuine Intel® CPU T2130 @ 1.86GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 2137653248 total
VM: 2147352576, free: 1971834880



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 16/09/2011 07:56:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091611-01.dmp
This was probably caused by the following module: rapportei.sys (RapportEI+0x440D)
Bugcheck code: 0xF7 (0xFFFFFFFF8039989A, 0xFFFFFFFF8CF07C13, 0x730F83EC, 0x0)
Error: DRIVER_OVERRAN_STACK_BUFFER
file path: C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys
product: Rapport
company: Trusteer Ltd.
description: RapportEI
Bug check description: This indicates that a driver has overrun a stack-based buffer.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rapportei.sys (RapportEI, Trusteer Ltd.).
Google query: rapportei.sys Trusteer Ltd. DRIVER_OVERRAN_STACK_BUFFER





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

1 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

rapportei.sys (RapportEI, Trusteer Ltd.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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#19
rshaffer61

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Seems to be caused by the banking software on your system.
rapportei.sys

Full path to software on your system is:
C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys
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#20
nigella

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so wouldit be bestto uninstall rapport?
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#21
rshaffer61

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At this point yes and if the issue resolves then I would suggest contacting your bank and letting them know so they can research the issue or talk you through how to update it or correct the the issue from their end. It does seem to be a known issue with their software so I would be surprised if they don't already have a resolution for the problem. :)
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#22
nigella

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thanks

Ive just had another BSOD the who crashed log follows.also the C: drive partition is full again and I have run TFC and the ATF Cleaner and neither program had any effect on the abount of free space
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#23
rshaffer61

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I see no WhoCrashed log and if the drive is filling up that quick and you are not adding anything to the drive then it may be caused by malware.
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#24
nigella

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ooooops


System Information (local)
--------------------------------------------------------------------------------

computer name: NICKY
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
windows dir: C:\Windows
CPU: GenuineIntel Genuine Intel® CPU T2130 @ 1.86GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 2137653248 total
VM: 2147352576, free: 1971834880



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 16/09/2011 07:56:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini091611-01.dmp
This was probably caused by the following module: rapportei.sys (RapportEI+0x440D)
Bugcheck code: 0xF7 (0xFFFFFFFF8039989A, 0xFFFFFFFF8CF07C13, 0x730F83EC, 0x0)
Error: DRIVER_OVERRAN_STACK_BUFFER
file path: C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys
product: Rapport
company: Trusteer Ltd.
description: RapportEI
Bug check description: This indicates that a driver has overrun a stack-based buffer.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rapportei.sys (RapportEI, Trusteer Ltd.).
Google query: rapportei.sys Trusteer Ltd. DRIVER_OVERRAN_STACK_BUFFER





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

1 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

rapportei.sys (RapportEI, Trusteer Ltd.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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#25
nigella

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earlier today I had a couple of hundred meg now I have 1.7GbI have avast running and spybot
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#26
rshaffer61

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Yeah your whocrashed shows Rappart again. :) That was on the 16th
1.7 gigs of free space? If you only had a couple of 100 megs earlier then you actually gained free space.
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