For the past year or so, my computer has been getting slower and slower. I have always assumed that it is because it is an old computer (more than 5 years). However, my kids inform me that since I never installed an anti-spyware program, it's possible there are other factors contributing to my beloved computer's slowness. I have now installed McAfee and Spyware Doctor, but decided to come here to get my computer cleaned as well.
Furthermore, if my computer is left on too long, it will reach a strange stage of not being on and not being off? I don't know if that makes sense; the monitor will turn black, but my computer shows that it is still on...except I cannot run any programs or see anything. I have to restart the computer by unplugging it because the button seems to have no effect on its on/off stage if it is in this state.
I am using Internet Explorer and I find that if I open more than 1 tab, IE will crash. This does not happen on my laptop, so I feel this is not simply an IE problem. Also, when there are 2 tabs running on IE, my connection speed will become excrutiatingly slow.
I have read the cleaning guide post and have since run an OTL scan.
Here is the log:
OTL Extras logfile created on: 7/19/2011 10:30:00 AM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Henry Zee\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
510.00 Mb Total Physical Memory | 50.04 Mb Available Physical Memory | 9.81% Memory free
1.26 Gb Paging File | 0.34 Gb Available in Paging File | 27.07% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 298.05 Gb Total Space | 284.06 Gb Free Space | 95.30% Space Free | Partition Type: NTFS
Computer Name: H19Z4QSDJDXJYUM | User Name: Henry Zee | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.exe [@ = exefile] -- Reg Error: Key error. File not found
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 4
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00000409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 SR-1 Premium
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23B72D50-1C7E-491C-8086-9E060051D316}" = Manual CanoScan LiDE 60
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{52504CE6-E909-4113-B232-4AFEC6543A61}" = Broadcom 440x 10/100 Integrated Controller
"{79D5997E-BF79-48BB-8B41-9BE59C15C2D7}" = OmniPage SE 2.0
"{85309D89-7BE9-4094-BB17-24999C6118FC}" = ArcSoft PhotoStudio 5.5
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics Driver
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.5
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{CA9BCD4D-B782-4637-8F1F-F9A328D3C244}" = Canon CanoScan Toolbox 4.9
"{E62A1F01-07B7-4541-A835-EE5B0BF064C2}" = Microsoft Antimalware
"{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
"{EF98A02A-1748-4762-9B7D-5ED1600520D5}" = Microsoft Security Essentials
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"BCM V.92 56K Modem" = BCM V.92 56K Modem
"Browser Defender_is1" = Browser Defender 3.0
"CCleaner" = CCleaner
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Google Chrome" = Google Chrome
"ie8" = Windows Internet Explorer 8
"InstallShield_{52504CE6-E909-4113-B232-4AFEC6543A61}" = Broadcom 440x 10/100 Integrated Controller
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft Security Essentials" = Microsoft Security Essentials
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"Spyware Doctor" = Spyware Doctor with AntiVirus 8.0
"VLC media player" = VLC media player 1.1.5
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"UnityWebPlayer" = Unity Web Player
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 7/17/2011 9:14:50 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/17/2011 9:14:55 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 8:51:25 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 8:51:50 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 8:51:52 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 8:51:53 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 8:51:54 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 passthrough, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 8:51:55 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 2152759308, P2 unspecified, P3 scanfile,
P4 2.1.6805.0, P5 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 9:13:57 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
Error - 7/18/2011 9:13:59 PM | Computer Name = H19Z4QSDJDXJYUM | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde),
P2 2.1.6805.0, P3 timeout, P4 1.1.7000.0, P5 local, P6 unspecified, P7 unspecified,
P8 NIL, P9 NIL, P10 NIL.
[ System Events ]
Error - 5/22/2011 1:02:21 AM | Computer Name = H19Z4QSDJDXJYUM | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 14 minutes. NtpClient has no source of accurate
time.
Error - 5/22/2011 1:02:22 AM | Computer Name = H19Z4QSDJDXJYUM | Source = W32Time | ID = 39452689
Description = Time Provider NtpClient: An error occurred during DNS lookup of the
manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup
again in 15 minutes. The error was: A socket operation was attempted to an unreachable
host. (0x80072751)
Error - 5/22/2011 1:02:22 AM | Computer Name = H19Z4QSDJDXJYUM | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 14 minutes. NtpClient has no source of accurate
time.
Error - 5/30/2011 11:22:32 PM | Computer Name = H19Z4QSDJDXJYUM | Source = DCOM | ID = 10010
Description = The server {4EB61BAC-A3B6-4760-9581-655041EF4D69} did not register
with DCOM within the required timeout.
Error - 5/30/2011 11:36:49 PM | Computer Name = H19Z4QSDJDXJYUM | Source = DCOM | ID = 10005
Description = DCOM got error "%1053" attempting to start the service McComponentHostService
with arguments "" in order to run the server: {CC6F4D12-8575-4CFF-9455-CF5774AEB13B}
Error - 5/30/2011 11:36:50 PM | Computer Name = H19Z4QSDJDXJYUM | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the McAfee Security Scan
Component Host Service service to connect.
Error - 5/30/2011 11:36:50 PM | Computer Name = H19Z4QSDJDXJYUM | Source = Service Control Manager | ID = 7000
Description = The McAfee Security Scan Component Host Service service failed to
start due to the following error: %%1053
Error - 6/4/2011 6:16:02 AM | Computer Name = H19Z4QSDJDXJYUM | Source = Microsoft Antimalware | ID = 3002
Description = %%861 Real-Time Protection feature has encountered an error and failed.
Feature:
%%834 Error Code: 0x80004005 Error description: Unspecified error Reason: %%838
Error - 7/4/2011 6:50:30 PM | Computer Name = H19Z4QSDJDXJYUM | Source = DCOM | ID = 10010
Description = The server {4EB61BAC-A3B6-4760-9581-655041EF4D69} did not register
with DCOM within the required timeout.
Error - 7/18/2011 8:50:56 PM | Computer Name = H19Z4QSDJDXJYUM | Source = Microsoft Antimalware | ID = 3002
Description = %%861 Real-Time Protection feature has encountered an error and failed.
Feature:
%%834 Error Code: 0x80004005 Error description: Unspecified error Reason: %%838
< End of report >