[mullac]

hi Ron, combofix scan running,has picked up avg anti-virus 2011,i haven't got it,looked in programs,started a search no results? went on to bleeping computer led me to avg unistall,carried out,nothing. mullac

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hi Ron, combofix scan running,has picked up avg anti-virus 2011,i haven't got it,looked in programs,started a search no results? went on to bleeping computer led me to avg unistall,carried out,nothing. mullac

[mullac]

hi Ron, combofix scan running,has picked up avg anti-virus 2011,i haven't got it,looked in programs,started a search no results? went on to bleeping computer led me to avg unistall,carried out,nothing. mullac

[mullac]

hi Ron, combofix scan running,has picked up avg anti-virus 2011,i haven't got it,looked in programs,started a search no results? went on to bleeping computer led me to avg unistall,carried out,nothing. mullac

[mullac]

Hi Ron combofix still running,appears to be frozen,no green light coming from pc,what do you recomend? mullac

[mullac]

Ron we have a situation.

[RKinner]

It is supposed to ignore AVG after the last update. Don't know why it sees it anyway. Do a search of your system and delete any AVG folders.
Download and run the AVG removal tool.
http://download.avg....6_2011_1322.exe

Click Start, Run and type CMD then hit OK



Type this command and press Enter:

net stop winmgmt

Using Windows Explorer, rename the folder C:\Windows\System32\Wbem\Repository to C:\Windows\System32\Wbem\OldRepository

Switch to Command Prompt window, and type the following and press ENTER after each line:

net start winmgmt

EXIT

Now try it.

Then if it still won't run, uninstall Combofix:

To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Shutdown or pause your anti-virus.

Start, Run, cmd, OK then right click, Paste, then hit Enter.

Download it again from

http://subs.geekstogo.com/ComboFix.exe
and right click on it and rename it to george.exe

See if george will accept the CFScript.

Ron

[mullac]

hi Ron, rebooted after combofix froze now have a black screen ; stating; loading PBR for desciptor2...failed. no boot device available- hit f1 to retry boot,f2 for setup, what do you think?

[RKinner]

Not good. It's having trouble reading the MBR on the hard drive. Is this a Dell?

[mullac]

Yep!

[RKinner]

Go to http://www.goodells....store/fixes.htm and download the dsrfix utility. Save it and run it. What does it say?

Have to admit this is not looking good. Can you use your other PC to burn a CD?

Ron

[mullac]

can't burn anything on this notebook,only me fingers! memory stick? Loading pbr for desciptor 2 ...failed. no boot device available- strike f1 to retry boot(done that nothing happens same window pops up) f2 for setuo utility. mullac

[RKinner]

Try going into the Setup (note the part number on the drive and tell me) and tell it you have no hard drive. Save and reboot. Then go back into Setup and tell it to detect the hard drive. Save and reboot. Sometimes with Dells that will make it work.

I don't know that the Dell can boot from a memory stick. Not all older models can. You could try it and see.
http://www.hirensboo...rg/usb-booting/
http://www.hirensbootcd.org/download/ Get His boot disk and unzip it.
create the bootable usb and see.

Ron

[mullac]

hI Ron, drive id is WDC WD2500JS-75NCB3 hope that makes sense

[RKinner]

More modern drive than I thought you would have so it may be able to boot from a USB. What is the model number of the laptop.

Western Digital drive:




You need to get someone to download and burn this for you:

Data Lifeguard Diagnostic for DOS (CD)

http://support.wdc.c...&sid=30&lang=en

The Diag504fCD.iso is the one you need. If they need a burner program for the iso then try:

http://www.freeisoburner.com/

Once you get it to boot (and it finds its own license file - if you have problems let me know) choose the extended test and let it run as long as it takes.

Ron

[mullac]

Thanks Ron.i have a dell inspiron mini 10.running windows 7 starter.model 09017 .mullac

Edited by mullac, 22 July 2011 - 04:32 AM.